User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 I was viewing Gmail, no flash content was active in my inbox that I was aware of. It's possible in a closed tab there was flash active moments before, but the browser was stable after I closed the tab. The crash details I could get from Vista are: Product Firefox Problem Stopped working Date 6/18/2008 11:23 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 126.96.36.19971 Application Timestamp: 483ebafb Fault Module Name: js3250.dll Fault Module Version: 188.8.131.52 Fault Module Timestamp: 483ebb90 Exception Code: c0000005 Exception Offset: 00039ae5 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 160f Additional Information 2: 594efeb75e7526bc326c3624725fbf28 Additional Information 3: 8d22 Additional Information 4: a1ad26ffd916e5b69dcc3179f3f56990 Extra information about the problem Bucket ID: 788897910 Here's a page from MS about these "c0000005" crashes: http://blogs.msdn.com/calvin_hsia/archive/2004/06/30/170344.aspx Reproducible: Sometimes Steps to Reproduce: 1. Open GMail inbox, read mail, occasionally it crashes for me. 2. 3. Actual Results: Random crashes without Mozilla's built in error reporting module catching the crash. Expected Results: I expected your crash reported to tell you what happened so you could hopefully get it fixed for me in a future version!
Read http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg and attach the stack trace as attachment in this bug.
Created attachment 325766 [details] Stack Trace Here is your requested stack trace, this crash happened as I was closing a tab.
Assignee: nobody → general
Severity: normal → critical
Product: Firefox → Core
QA Contact: general → general
Summary: Random crashing with GMail, Vista error reporting catches crash, no report is sent to Mozilla, no flash content active! → Random crashing with GMail, Vista error reporting catches crash, no report is sent to Mozilla, no flash content active! [@ HashString]
Version: unspecified → Trunk
sorry, that's a different crash. i can't find it (searched for nsImageLoadingContent::RemoveObserver)
timeless, Should I open another ticket regarding attachment #325768 [details] ? I am very willing to help where I can, I just do not know for sure what you want me to do based on comment #5. Thank you!
Just a note Gmail (at least version 2) has flash, it's used to play the beep sound when im'ing. It's just used for that and is hidden in an iframe.
I never use the Chat feature, I have disabled this feature in Gmail settings so we'll see if this clears up my problem. It only happens at home on Vista, I use FF3 at work all day on the same sites (on XP) and it's fine.
(In reply to comment #8) > I never use the Chat feature, I have disabled this feature in Gmail settings so > we'll see if this clears up my problem. It only happens at home on Vista, I > use FF3 at work all day on the same sites (on XP) and it's fine. > Unless you don't use the New Version at all, the page will still have flash embedded in it (just look in Tools->Page Info->Media, you'll see it there).
Confirmed, however is this what caused my crash in this case or was I just adding noise to a different problem?
Comment on attachment 325766 [details] Stack Trace >002aee98 68c49d2c xul!nsEventListenerManager::HandleEventSubType(struct nsListenerStruct * aListenerStruct = 0x81a40058, class nsIDOMEventListener * aListener = 0x03c59f00, class nsIDOMEvent * aDOMEvent = 0x084fc5e0, class nsISupports * aCurrentTarget = 0x03c73148, unsigned int aPhaseFlags = 0x2aef80)+0x79 [e:\fx19rel\winnt_5.2_depend\mozilla\content\events\src\nseventlistenermanager.cpp @ 1080] >002aef1c 68ccc7b7 xul!SearchTable(struct PLDHashTable * table = 0x0374bfd8, void * key = 0x04e97e40, unsigned int keyHash = 0x4e97e20, PLDHashOperator op = 1857962009 (No matching enumerant))+0xcc [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\xpcom\build\pldhash.c @ 413] >002aef34 68bf50ee xul!nsEventStateManager::GetEventTarget(class nsIFrame ** aFrame = 0xc58bc9eb)+0x3d [e:\fx19rel\winnt_5.2_depend\mozilla\content\events\src\nseventstatemanager.cpp @ 4044] This looks strange. How ::GetEventTarget manage eventually call ::HandleEventSubType
Is this still an issue?
Marking as incomplete because we couldn't figure out the bug based on the stack traces :( Btw, I'm not sure why you suspected that Flash was involved, but you might want to visit http://www.adobe.com/software/flash/about/ to make sure that if you have Flash, you have the latest version.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.