440497 - Can't use FF3 to setup TXT-2-PAY for my cellphone on the AT&T web site

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Pierre Saslawsky]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9) Gecko/2008061004 Firefox/3.0
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9) Gecko/2008061004 Firefox/3.0

Firefox 3 displays a page that's almost entirely blank (except for header and margins) when I try to setup the TXT-2-PAY payment option.

Reproducible: Always

Steps to Reproduce:
1. Find a nerd with an iPhone
2. Ask him to sign on to his account on https://www.wireless.att.com and kick him out of the way
3. Under "Bill & Payments", click "TXT-2-PAY"
4. If he's already enrolled, click "Use a different account" (if he's not already enrolled, select the option to enter a credit card)
Actual Results:  
Firefox 3 displays a page that's empty except for headers and margins

Expected Results:  
It should have displayed a page that allows me to configure the payment options

- It used to work under Firefox 2.
- It works with Safari 3.1.1
- If you don't have an iPhone, get one. If you don't have TXT-2-PAY configured to pay your iPhone bills, you should: it's really convenient.

Comment 1

[Tyler Downer [He/Him]]

This is a mass search for bugs that are in the Firefox General component, are
UNCO, and have not been changed for 800 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10, create a fresh profile,
http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you
still see the bug, please update this bug. If the issue is gone, please set the
resolution to RESOLVED > WORKSFORME.

Comment 2

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.