firefox crashes when I try to work in it, since installing firefox 3 for mac

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: lynnoc@aol.com, Unassigned)

Tracking

({crash})

3.0 Branch
PowerPC
Mac OS X
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME 2008-07-29, URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.4) Gecko/20070509 Camino/1.5
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.4) Gecko/20070509 Camino/1.5

I downloaded firefox 3 early this week, when it came out. Every time I try to work on it now, it crashes. Prior to this weeks announcement,  I was using firefox 3 beta (for mac) with no problem. I try to send it report on the window given after the crash, and each time I get the message that my description of problem did not get through to mozilla/firefox. So I think you may not be hearing about this problem, and for all I know it is common. I have tried downloading firefox again several times, with no resolution of the problem. Please advise me about what to do. 

Reproducible: Always

Steps to Reproduce:
1. I am working on web page in firefox (often on vitalist, but others as well)
2. I carry out some action (today I was adding/reorganizing some tasks on www.vitalist.com
3. firefox crashes, I get a window to send message to you about the problem, I fill it out, press "send" and get message back that my report did not go through. By this time firefox has shut down. 
Actual Results:  
see above. first crash on firefox, then crash on trying to send you report of problem

Expected Results:  
firefox will not crash

Please let me know what this problem is about. Also let me know how to reinstall the older version of fire fox because now I simply can't use it.
Do you still crash in the Firefox safemode ?
- http://kb.mozillazine.org/Safe_mode

Did you sent a Mozilla crash report ?
Type abiut:crashes as URl and post 1-3 crash IDs here.

Comment 2

10 years ago
Matthias meant about:crashes
http://support.mozilla.com/de/kb/Firefox+crashes#Mozilla_Crash_Reporter

I signed up a dummy account on www.vitalist.com and tested it for a bit
without crashing.  Can you reproduce the crash by doing specific set of
actions on that site?
Keywords: crash
Version: unspecified → 3.0 Branch

Updated

10 years ago
Whiteboard: CLOSEME 2008-07-29

Comment 3

10 years ago
lynnoc@aol.com, please respond or we can't help you.
(Reporter)

Comment 4

10 years ago
I stopped using FireFox because of the crashing. Yesterday I opened it up again. It crashed again, this time I was trying to print from my GCal. I think i was in the process of getting my GCal into print. Anyway, so more crashing. I do not understand the stuff you have sent to me, I am not geeky enough. Suffice it to say I am sure you are doing whatever you can to deal with crashing. I have now heard of other people having this problem. Perhaps Firefox 3 was released too early, ahead of time so to speak.

Thanks for your work on this.

Lynn

Updated

10 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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