441501 - Browser chrashed with low bandwidth

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[SFG]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322)
Build Identifier: Firefox 3.0

The Firefox crashes when the bandwidth are low.

Die Anwendung "C:\Program Files\Mozilla Firefox\firefox.exe" hat einen Programmfehler verursacht.
Datum und Zeit des Fehlers: 24.06.2008 um 09:28:51.511 Ausnahme: c0000005 an Adresse 3003EEA5 (NPSWF32)


Reproducible: Always

Steps to Reproduce:
1.Firefox open and connect to the internet
2.When many people are in the internet the bandwidth are under 20k/bits
3.then close the browser directly

Comment 1

[Dave Garrett]

Go to about:crashes and post crash ID.  If it didn't catch the crash, then try disabling the Flash plugin via the add-ons manager and try again.  (bug 422308)

Comment 2

[Matthias Versen [:Matti]]

The crash is caused by the flash plugin, it will not crash without (npswf32.dll.

Reporter:
Which Flash plugin version are you using ? (see about:plugins, enter it as url)
Please follow this instructions and generate a stack trace. Please attach this stack trace to this bug (and please don't post it).

Comment 3

[Dave Garrett]

Ah yes, did not catch that.  ;)

The current Flash version is 9.0 r124.
After posting your version number here, update if you need to.

Comment 4

[Matthias Versen [:Matti]]

I'm dump, here are the instructions that I forgot to post :
http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg

Comment 5

[SFG]

My current Flash version is 9.0 r124

Comment 6

[SFG]

ok. I am deactivate the flash plugin and wait for a new Firefoxupdate.
Thanks

Comment 7

[Matthias Versen [:Matti]]

You have 2 options, choose :
a) do the work and try to generate the stack trace with the instructions I posted
b) Close the bug as incomplete because we can not do anything without more information. You can reopen this bug again or write a new one if Adobe releases a new Flash version which doesn't break the Mozilla crash reporter.

This looks like an error in the plugin itself be we can not be sure without stacktrace. In that case a Firefox Update will not fix this, only a flash update could fix that.

Comment 8

[Dave Garrett]

You could also try Flash 10 beta.  It's free of the bug that breaks the crash reporter, however it's beta and doesn't work correctly for everything yet.
http://labs.adobe.com/downloads/flashplayer10.html

Comment 9

[SFG]

(In reply to comment #8)
> You could also try Flash 10 beta.  It's free of the bug that breaks the crash
> reporter, however it's beta and doesn't work correctly for everything yet.
> http://labs.adobe.com/downloads/flashplayer10.html

I have installed the Flash 10 and i have no problems !!
Great
Thanks all

Comment 10

[Dave Garrett]

Good.  Just be warned that there will be some sites that it does NOT work at.  Do not forget to update when Flash 10 final comes out.

Closing as INVALID because it's not a Mozilla bug and it's fixed in a new Flash version.