Closed Bug 441525 Opened 17 years ago Closed 17 years ago

js3250.dll causing approx 10 crashes in 15 hours. Frequent crashing.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
VERIFIED INCOMPLETE

People

(Reporter: deactivated_robot, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 js3250.dll has been causing frequent crashes on my system. No problems with Firefox 2 but Firefox 3 gives lots of problems. I have searched on the forums and all, and I could only find info on older versions of Firefox. This bug causes random crashing with the error message 'Firefox needs to close...' and happens extremely frequently 10 times in 13 hours. I had to use session restore to restore the tabs, and even so, sometimes it will crash almost instantly again. Addons installed: Pearl Crescent Page Saver Basic Session Manager McAfee SiteAdvisor Anyone able to solve this? Reproducible: Always Steps to Reproduce: Its randomly crashing. Unable to provide steps to reproduce. Actual Results: Firefox goes down completely with error message 'Firefox needs to close' Expected Results: Firefox goes down completely with error message 'Firefox needs to close' CRASH LOG. MAY PROVIDE MORE INFROMATION THAT I AM NOT ABLE TO GIVE. ================================================================= <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="firefox.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="AccessibleMarshal.dll" SIZE="17408" CHECKSUM="0xD4CB2E53" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="" INTERNAL_NAME="accessibility" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA802" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="crashreporter.exe" SIZE="185856" CHECKSUM="0x37BE3C23" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="crashreporter.exe" INTERNAL_NAME="" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2ECFA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 13:30:56" UPTO_LINK_DATE="05/29/2008 13:30:56" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="firefox.exe" SIZE="307712" CHECKSUM="0xF8F3809B" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="3.0.0.0" PRODUCT_VERSION="3.0" FILE_DESCRIPTION="Firefox" COMPANY_NAME="Mozilla Corporation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="firefox.exe" INTERNAL_NAME="Firefox" LEGAL_COPYRIGHT="©Firefox and Mozilla Developers, according to the MPL 1.1/GPL 2.0/LGPL 2.1 licenses, as applicable." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x55CA8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="3.0.0.0" LINK_DATE="05/29/2008 14:17:31" UPTO_LINK_DATE="05/29/2008 14:17:31" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="freebl3.dll" SIZE="233472" CHECKSUM="0x11A60D26" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS freebl Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="freebl3.dll" INTERNAL_NAME="freebl3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3E9FF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="js3250.dll" SIZE="695808" CHECKSUM="0xBE1D4746" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB075B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="mozcrt19.dll" SIZE="710144" CHECKSUM="0x96362802" BIN_FILE_VERSION="8.0.0.0" BIN_PRODUCT_VERSION="8.0.0.0" PRODUCT_VERSION="8.00.0000" FILE_DESCRIPTION="User-Generated Microsoft (R) C/C++ Runtime Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Mozilla Custom C Runtime" FILE_VERSION="8.00.0000" ORIGINAL_FILENAME="MOZCRT19.DLL" INTERNAL_NAME="MOZCRT19.DLL" LEGAL_COPYRIGHT="Copyright (C) Microsoft Corporation." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB2481" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.0.0" UPTO_BIN_PRODUCT_VERSION="8.0.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nspr4.dll" SIZE="198144" CHECKSUM="0xF8959539" BIN_FILE_VERSION="4.7.1.0" BIN_PRODUCT_VERSION="4.7.1.0" PRODUCT_VERSION="4.7.1" FILE_DESCRIPTION="NSPR Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.7.1" ORIGINAL_FILENAME="nspr4.dll" INTERNAL_NAME="nspr4" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x35C79" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.7.1.0" UPTO_BIN_PRODUCT_VERSION="4.7.1.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nss3.dll" SIZE="697856" CHECKSUM="0xE18E5D8" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS Base Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nss3.dll" INTERNAL_NAME="nss3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB7818" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssckbi.dll" SIZE="304640" CHECKSUM="0xEA2AD587" BIN_FILE_VERSION="1.70.0.0" BIN_PRODUCT_VERSION="1.70.0.0" PRODUCT_VERSION="1.70" FILE_DESCRIPTION="NSS Builtin Trusted Root CAs" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="1.70" ORIGINAL_FILENAME="nssckbi.dll" INTERNAL_NAME="nssckbi" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x54F49" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.70.0.0" UPTO_BIN_PRODUCT_VERSION="1.70.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssdbm3.dll" SIZE="103936" CHECKSUM="0x7EDB35EB" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="Legacy Database Driver" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nssdbm3.dll" INTERNAL_NAME="nssdbm3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x24F62" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssutil3.dll" SIZE="87552" CHECKSUM="0x35154D7F" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS Utility Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nssutil3.dll" INTERNAL_NAME="nssutil3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17F58" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plc4.dll" SIZE="20480" CHECKSUM="0xD717709B" BIN_FILE_VERSION="4.7.1.0" BIN_PRODUCT_VERSION="4.7.1.0" PRODUCT_VERSION="4.7.1" FILE_DESCRIPTION="PLC Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.7.1" ORIGINAL_FILENAME="plc4.dll" INTERNAL_NAME="plc4" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1230E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.7.1.0" UPTO_BIN_PRODUCT_VERSION="4.7.1.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plds4.dll" SIZE="17408" CHECKSUM="0x91F58EC7" BIN_FILE_VERSION="4.7.1.0" BIN_PRODUCT_VERSION="4.7.1.0" PRODUCT_VERSION="4.7.1" FILE_DESCRIPTION="PLDS Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.7.1" ORIGINAL_FILENAME="plds4.dll" INTERNAL_NAME="plds4" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7C2D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.7.1.0" UPTO_BIN_PRODUCT_VERSION="4.7.1.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="smime3.dll" SIZE="103936" CHECKSUM="0xD20114C1" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS S/MIME Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="smime3.dll" INTERNAL_NAME="smime3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x24DA7" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="softokn3.dll" SIZE="151552" CHECKSUM="0x91A0F12E" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS PKCS #11 Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="softokn3.dll" INTERNAL_NAME="softokn3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x271F9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="sqlite3.dll" SIZE="414208" CHECKSUM="0xE9DD27E6" BIN_FILE_VERSION="3.5.4.1" BIN_PRODUCT_VERSION="3.5.4.1" PRODUCT_VERSION="3.5.4.1" FILE_DESCRIPTION="SQLite Database Library" COMPANY_NAME="sqlite.org" PRODUCT_NAME="SQLite Database Library" FILE_VERSION="3.5.4.1" ORIGINAL_FILENAME="sqlite3.dll" INTERNAL_NAME="sqlite3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6B07E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.5.4.1" UPTO_BIN_PRODUCT_VERSION="3.5.4.1" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="ssl3.dll" SIZE="136704" CHECKSUM="0x83ACFC95" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS SSL Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="ssl3.dll" INTERNAL_NAME="ssl3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2F874" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="updater.exe" SIZE="241664" CHECKSUM="0x8B6DC518" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="Firefox Software Updater" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="updater.exe" INTERNAL_NAME="" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x42688" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 13:31:25" UPTO_LINK_DATE="05/29/2008 13:31:25" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xpcom.dll" SIZE="17920" CHECKSUM="0xBA1C199F" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="" INTERNAL_NAME="xpcom" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA4A5" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="xul.dll" SIZE="9715200" CHECKSUM="0x2B9DFF54" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="" INTERNAL_NAME="libxul" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x95067D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 14:20:01" UPTO_LINK_DATE="05/29/2008 14:20:01" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="components\browserdirprovider.dll" SIZE="23040" CHECKSUM="0x262C6DA4" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="" INTERNAL_NAME="browsercomps" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xDC0E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="components\brwsrcmp.dll" SIZE="134144" CHECKSUM="0x34F12C89" BIN_FILE_VERSION="1.9.0.3071" BIN_PRODUCT_VERSION="1.9.0.3071" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9" ORIGINAL_FILENAME="" INTERNAL_NAME="browsercomps" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2D87A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3071" UPTO_BIN_PRODUCT_VERSION="1.9.0.3071" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="plugins\np32dsw.dll" SIZE="49152" CHECKSUM="0x6FC97606" BIN_FILE_VERSION="10.3.0.24" BIN_PRODUCT_VERSION="10.3.0.24" PRODUCT_VERSION="10.3" FILE_DESCRIPTION="Adobe Shockwave for Director Netscape plug-in, version 10.3" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Shockwave for Director" FILE_VERSION="10.3r24" ORIGINAL_FILENAME="NP32DSW.DLL" INTERNAL_NAME="NP32DSW" LEGAL_COPYRIGHT="Copyright © 1985-2006 Adobe Systems, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.3.0.24" UPTO_BIN_PRODUCT_VERSION="10.3.0.24" LINK_DATE="01/03/2008 12:49:05" UPTO_LINK_DATE="01/03/2008 12:49:05" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npLegitCheckPlugin.dll" SIZE="1446440" CHECKSUM="0xC63DDAF3" BIN_FILE_VERSION="1.7.69.2" BIN_PRODUCT_VERSION="1.7.69.2" PRODUCT_VERSION="1.7.0069.2" FILE_DESCRIPTION="1.7.0069.2" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Genuine Advantage" FILE_VERSION="1.7.0069.2" ORIGINAL_FILENAME="npLegitCheckPlugin.dll" INTERNAL_NAME="npLegitCheckPlugin.dll" LEGAL_COPYRIGHT="© 1995-2006 Microsoft Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16733F" LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="1.7.69.2" UPTO_BIN_PRODUCT_VERSION="1.7.69.2" LINK_DATE="03/20/2008 22:08:27" UPTO_LINK_DATE="03/20/2008 22:08:27" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npnul32.dll" SIZE="65536" CHECKSUM="0xB66B644E" BIN_FILE_VERSION="1.0.0.15" BIN_PRODUCT_VERSION="1.0.0.15" PRODUCT_VERSION="1, 0, 0, 15" FILE_DESCRIPTION="Default Plug-in" COMPANY_NAME="mozilla.org" PRODUCT_NAME="Mozilla Default Plug-in" FILE_VERSION="1, 0, 0, 15" ORIGINAL_FILENAME="NPNUL32.DLL" INTERNAL_NAME="DEFPLUGIN" LEGAL_COPYRIGHT="Copyright © 1995-2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DF76" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.15" UPTO_BIN_PRODUCT_VERSION="1.0.0.15" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\NPOFFICE.DLL" SIZE="13888" CHECKSUM="0x3D2E2D42" BIN_FILE_VERSION="11.0.5510.0" BIN_PRODUCT_VERSION="11.0.5510.0" PRODUCT_VERSION="11.0.5510" FILE_DESCRIPTION="Office Plugin for Netscape Navigator" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft Office 2003" FILE_VERSION="11.0.5510" ORIGINAL_FILENAME="NpOffice.dll" INTERNAL_NAME="NpOffice" LEGAL_COPYRIGHT="Copyright © 2002-2003 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10ACC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.0.5510.0" UPTO_BIN_PRODUCT_VERSION="11.0.5510.0" LINK_DATE="07/12/2003 08:59:14" UPTO_LINK_DATE="07/12/2003 08:59:14" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\nppdf32.dll" SIZE="95864" CHECKSUM="0x4EA71330" BIN_FILE_VERSION="8.1.0.137" BIN_PRODUCT_VERSION="8.1.0.137" PRODUCT_VERSION="8.1.0.2007051000" FILE_DESCRIPTION="Adobe PDF Plug-In For Firefox and Netscape" COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe Acrobat" FILE_VERSION="8.1.0.2007051000" ORIGINAL_FILENAME="NPPDF32.DLL" LEGAL_COPYRIGHT="Copyright 1984-2007 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x23F99" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.0.137" UPTO_BIN_PRODUCT_VERSION="8.1.0.137" LINK_DATE="05/11/2007 06:52:26" UPTO_LINK_DATE="05/11/2007 06:52:26" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin2.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin3.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin4.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin5.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin6.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="plugins\npqtplugin7.dll" SIZE="126976" CHECKSUM="0x8EC0D182" BIN_FILE_VERSION="7.0.3.50" BIN_PRODUCT_VERSION="7.0.3.50" PRODUCT_VERSION="QuickTime 7.0.3" FILE_DESCRIPTION="The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the &lt;A HREF=http://www.apple.com/quicktime/&gt;QuickTime&lt;/A&gt; Web site." COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime Plug-in 7.0.3" FILE_VERSION="7.0.3" ORIGINAL_FILENAME="npqtplugin.dll" INTERNAL_NAME="QuickTime Plug-In" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.3.50" UPTO_BIN_PRODUCT_VERSION="7.0.3.50" LINK_DATE="10/18/2005 03:42:23" UPTO_LINK_DATE="10/18/2005 03:42:23" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="uninstall\helper.exe" SIZE="507544" CHECKSUM="0x1DF487AA" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="Firefox Helper" COMPANY_NAME="Mozilla Corporation" PRODUCT_NAME="Firefox" FILE_VERSION="3.0" LEGAL_COPYRIGHT="Mozilla Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x88692" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.0" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="11/27/2006 17:36:12" UPTO_LINK_DATE="11/27/2006 17:36:12" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> <EXE NAME="js3250.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="js3250.dll" SIZE="695808" CHECKSUM="0xBE1D4746" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB075B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="05/29/2008 14:20:00" UPTO_LINK_DATE="05/29/2008 14:20:00" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> </DATABASE>
The windows crash log is useless, we need a Crash ID from the Mozilla crash reporter. If Firefox crashes the Mozilla crash reporter should come up, send the reporter and after that start firefox and type about:crashes in the URL Bar and post 1-3 crash IDs here. If the crash reporter doesn't come up use this instructions to generate a stack trace : http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg Please attach this stack trace to this bug (please do not post it).
no response
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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