441796 - Yahoo! Site Solution incompatible with Firefox 3

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Ray Beckerman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Firefox/3.0

Firefox 3 is not supported by Yahoo! "Site Solution".
Yahoo! is telling people to uninstall FF3 and re install FF2, or to use Internet Explorer.
Hope this gets worked out soon.

Reproducible: Always

Steps to Reproduce:
All one needs to do is go to Yahoo! small business web hosting and try to edit one's web site with Site Solution.
Actual Results:  
When one clicks on a text box, a little circle keeps spinning interminably.

Expected Results:  
It keeps spinning.

Should have permitted editing. I was able to edit with FF2 and with IE.

Comment 1

[Chris Lawson (gone)]

Are they (Yahoo) explaining a) why this is happening and/or b) what they're planning to do?

Obviously, downgrading to Firefox 2 is not an acceptable solution for some fairly significant percentage of their user base, and it's clearly not an acceptable long-term solution for *any* of their user base.

The fact that they use "currently" in all the documents I could find in a quick search on this suggests that they do, in fact, have a plan to support Firefox 3 at some point in the future. Hopefully "at some point" doesn't turn into "in a couple of years".

What's Yahoo's plan here? (And who are our current Yahoo contacts that we can ask about this?)

Comment 2

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.