Mail data loss during filing of messages from search results

RESOLVED INCOMPLETE

Status

--
critical
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: sckuehn, Unassigned)

Tracking

({dataloss})

SeaMonkey 1.1 Branch
x86
Windows XP
dataloss

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [needs reporter response])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.13) Gecko/20080313 SeaMonkey/1.1.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.13) Gecko/20080313 SeaMonkey/1.1.9

I did a search of all folders in one mail account to locate some specific messages. I then selected several (about 5) from roughly 50 results. Next, I used the file button at the bottom of the window to put the selected messages into a specific subfolder of another mail account. The messages disappeared from the source location but did not make it to the destination. The messages were apparently deleted but not copied. All attempts to find them have failed (including searches of all files/folders within SeaMonkey and external to the program). The data is simply gone.

Reproducible: Didn't try

Steps to Reproduce:
1. Haven't tried to reproduce it to avoid further data loss.
2.
3.
Keywords: dataloss
Version: unspecified → SeaMonkey 1.1 Branch

Updated

10 years ago
Component: MailNews: Search → MailNews: Message Display

Comment 1

10 years ago
Steve, pop or imap?  Still see problem?

WFM imap account to imap
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070802 SeaMonkey/1.1.4
(Reporter)

Comment 2

10 years ago
(In reply to comment #1)
> Steve, pop or imap?  Still see problem?
> 
> WFM imap account to imap
> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070802
> SeaMonkey/1.1.4

POP

Haven't checked.
Assignee: mail → nobody
QA Contact: search → message-display

Comment 3

9 years ago
Steve, please check beta 1 and update the bug. Thanks
 http://www.seamonkey-project.org/releases/seamonkey2.0b1/
Whiteboard: closeme 2009-08-20

Updated

9 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
Whiteboard: closeme 2009-08-20 → [needs reporter response]
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