Crash when I close Firefox and Firefox doesn't close

VERIFIED INCOMPLETE

Status

()

Firefox
General
--
critical
VERIFIED INCOMPLETE
10 years ago
7 years ago

People

(Reporter: Jason, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

Sometimes when I close the Firefox application I get a prompt telling me that Firefox has crashed.

Also sometime when I close Firefox and start it up again later, it will say that there is already a Firefox running even though it doesn't show up on the desktop and I have to go into my task manager to close Firefox before I can start it up.

Reproducible: Didn't try
Have you tried:

- Firefox's safe-mode to exclude extension/theme problems
- updating your plugins
- a new profile
- a reinstall in a new EMPTY folder? 

http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder

If it still doesn't work please read this:  http://kb.mozillazine.org/Firefox_crashes

Comment 2

10 years ago
Could you send in the error message related to this crash for "Problem Reports and Solutions" or "Event Viewer". We might be having the same error: Bug 454795

Comment 3

9 years ago
Jason, if you still see this problem please comment in the bug. for now ...
=> incomplete without more information or steps to reproduce
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE

Updated

7 years ago
Status: RESOLVED → VERIFIED
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