442692 - Colo: momo-esx01 needs a cold restart and a SP reset

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Philippe M. Chiasson (:gozer)]

Following up in the footsteps of last week's bug 441664, I think I've figured out what needs to get done.

momo-esx01 is the right candidate, because it's down, and nothing important runs on it at this time.

The idea is to power if off (yank power cord out type of power off), turn it back on and expect to get the dreaded:

Error (8601): Error: SP Not Responding
Press... F1 to Resume, F2 to run Setup

At this point, hit F2 instead to enter the SP setup menu and at this point, you'll be entering the BIOS setup menu.

In there, you might be able to see the SP in the Server/AST2000 LAN configuration.

If it's there, just inspect the configuration, save it with no changes and reboot.

If it's not in there, it means the SP image is corrupt and needs to be recovered/upgraded.

If that's necessary, I have all the necessary instructions handy, but I hope not.

Comment 1

[matthew zeier [:mrz]]

Pulled power, box booted up as momo-sunfire-01.