442971 - Application does not work

Status: RESOLVED WORKSFORME

(Firefox :: Installer, defect)

Description

[Anand]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2)
Build Identifier: 2.0.0.14

after installing the firefox neither the internet explorer works nor he firefox.. the error message I get says "the program must close in order to allow previous installation attempt to complete. Please restart".

I tried uninstalling the application, i am unable to do so



Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Robert Strong (they/them - no direct email)]

Did you try restarting?

Comment 2

[Anand]

(In reply to comment #0)

yes I tried restarting the application, that did not work as well...


> User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
> InfoPath.2)
> Build Identifier: 2.0.0.14
> 
> after installing the firefox neither the internet explorer works nor he
> firefox.. the error message I get says "the program must close in order to
> allow previous installation attempt to complete. Please restart".
> 
> I tried uninstalling the application, i am unable to do so
> 
> 
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.
> 2.
> 3.
> 

Comment 3

[Dave Garrett]

I do believe he meant restarting/rebooting the whole computer.

Comment 4

[Anand]

(In reply to comment #3)

I have tried restarting the application, didn't work..

I have tried restarting the computer (several times), didn;t work either...

If you can tell me how to remove the application then i can try reinstalling it and see if it works or not. I have been using firefox on my other laptops and it works beautifully...

Comment 5

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?

Comment 6

[Dave Garrett]

More importantly, have you tried with a current version?
http://www.getfirefox.com/

Firefox 2.0.0.x is no longer supported.

This is a very old bug; closing as WFM. Please file a new bug with more information if you can reproduce a similar issue in a current version.