User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 On AOL, when I click browse, to search for a picture to insert in an email, it uses up all the memory on my computer, and freezes it. It uses, at times, up to all of my memory and processor capacity, and always freezes the system up. I cannot email pictures this way. I cannot even drag and drop inside the email field, or it will do the same thing. Reproducible: Always Steps to Reproduce: 1.Login to AOL mail. 2.Click "compose" to write an email. 3.Click insert attachment, or "browse", and it will come up as if you were to browse your computer for a file, and then it freezes. Actual Results: Total system lockdown, task manager is available, but shotty, as firefox uses 99-100 percent of processor power and memory. Expected Results: Uploaded whatever file I chose to the email as an attachment. I've tried everything. Even though my computer isn't the best in the world, (Intel pentium III mobile CPU 1133 MHz, 640 MB RAM) it still used to work fine. It runs alright with everything else, and competes with other computers well. About:buildconfig is as follows: about:buildconfig Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags cl 14.00.50727.762 -GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE) cl 14.00.50727.762 -GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE) Configure arguments --enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=25
works for me, try safe mode. Safe Mode is a special way of running Firefox that temporarily disables extensions, themes and toolbar changes. Full safe mode instructions are at http://support.mozilla.com/kb/Safe+Mode
Matthew, does it work in safe-mode?
Whiteboard: closeme 2009-06-26
No reply, INCO. Please reopen if you still see this bug in Firefox 3.5 or later in Firefox safe mode (http://support.mozilla.com/en-US/kb/Safe+Mode) or a new Firefox profile (http://support.mozilla.com/en-US/kb/Profiles) with updated plugins.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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