Closed Bug 443427 Opened 16 years ago Closed 16 years ago

Firefox when started, does not display the window, but a the process "firefox.exe" found in task manager

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: spiketide, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/3.0

Hi...
first of all thanks for bringing out firefox...
my issue is the following...
i have been using firefox for the past two years..
the first version iused was firefox 1.5.0.7...
then i updated it regularly when ever a new version was availabe.... till firefox 3.0...
there was no issues till today.. i.e 3rd july 2008...
today morning when i loaded firefox, it didn't open.. i tried restarting the system and still it didn't work..
when i checked the task manager's process tab i found a process "firefox.exe" running... but the window itself would not open...
i tried uninstalling and again re-installing firefox 3.... still the same..
but then, i installed the old version i.e firefox 1.5.0.7, it's working fine...
i use windows xp professional...
can u look into it and then please notify what's the problem..?
i love firefox and really want to use it...
thanks for u'r time..


Reproducible: Always

Steps to Reproduce:
1. double click on "Mozilla Firefox" shortcut on desktop
2.
3.
Actual Results:  
the process "firefox.exe" ris seen in thge process tab of task manager, but wno window actually load in the desktop.

Expected Results:  
firefox window should have opened

when this happens, my cpu usage shoots upto 95% and it can be freed only when i mamually close the "firefox.exe" process
This is a support question and support questions doesn't belong into bugzilla.
Please use http://support.mozilla.com /Forums) for help as enduser.

For your problem:
Please run Firefox in the Firefox safemode. Firefox should start in the safemode up to 90% and that means that an addon caused this and you should disable the addon in tools/addon Manager and Firefox should start again in the normal mode.
http://support.mozilla.com/en-US/kb/safe+mode
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
I have the same problem, except that when i close the process, i can normally reboot. This is random so it doesnt happen everytime and i dont know whats causing it.
same problem here. Firefox starts, but no visible windows...

Safe mode, full re-install...none of this helped...
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