Randon Firefox crashes




11 years ago
11 years ago


(Reporter: kens777, Unassigned)


Firefox Tracking Flags

(Not tracked)




(1 attachment)



11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

On several occasions over the past few weeks Firefox starts, loads my start-up page (http://bigcharts.marketwatch.com/quotes/default.asp?NewSymbols=dis&SubmittedType=ADD&lasturl=%2Fquotes%2Fupdate.asp&fontsize=&LaunchedWindow=FALSE) and then displays the Firefox has experienced an error. please tell microsoft error message.  

I have also experienced this when viewing one of my favorites (http://fernerb.com/praise.html). Here I get the message that Quicktime 7.1 is ready for upload, then the same failure message.  If I don't get the Quicktime window, all goes well.

Today the first error occured 5 times in a row. I then loaded the latest non-beta version w/o issue and exited it.  Then opened this version w/o issue.

Reproducible: Sometimes

Steps to Reproduce:
1.If you don't have the latest Quicktime loaded try opening http://fernerb.com/praise.html
Actual Results:  
Firefox closed

Expected Results:  
Open page w/o error
Please load about:plugins and copy-paste the results to a text file
and upload the file to this bug using the "Add an attachment" link.

(Quicktime 7.1 is blocklisted on Windows (bug 430826) since we know it
can crash Firefox 3, so I'm a bit surprised it still causes problems)
Severity: normal → critical
Component: Startup and Profile System → General
QA Contact: startup → general

Comment 2

11 years ago
Created attachment 328180 [details]
Requested information

I was able to correct the problem by reloading Firefox Ver 3.0 over an older version of Firefox I had as a "just in case" browser. Now both Firefox Ver 3 and Ver 3_beta5 appear to be working w/o issue.

The last thing I did prior to noticing the Firefox issue was to load Omnipage Pro 14.0.  Could something in the load hav cause the Firefox problem?
Your about:plugins info lists "QuickTime Plug-in 7.5" so it seems it
has been been updated since you reported the bug - I'm guessing
this is what fixed it.  Please file a new bug should the problem
occur again.  Thanks.

Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
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