444353 - when sending a POP3 email Thunderbird freezes for about 30 seconds and other applications slow down

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Karl-Heinz Pierz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/2.0.0.11;MEGAUPLOAD 1.0
Build Identifier: Thunderbird 2.0.0.14 for Windows, English 

when sending a POP3 email Thunderbird freezes for about 30 seconds (until the connection is established) and other Windows applications slow down;
it seems the problem started when we got broadband instead of dial-up;
it seems with a larger email data base the freezetime increases;
total size of emails is now near to 2 GB 

Reproducible: Always

Steps to Reproduce:
1. send POP3 email
2.
3.



after pressing the send button the email should be processed in the background and I should be able to go back to the inbox

Comment 1

[Steve Simms]

Some possibilities to check:

Does your high-speed provider have some sort of automatic login process when you've been idle for a while?  (Is there a program that runs on your computer that manages the broadband connection?)

Open task manager (Ctrl-Shift-Escape).  On the Processes tab, are there any processes using 99% or 100% of the CPU (or, if you have two CPUs, 49% or 50%), other than the System Idle Process?

Did you switch E-Mail providers or POP3 servers when you switched to broadband?

Does compacting your inbox help?  (Right-click on your incoming mail folder and choose "Compact")

Answering these should help narrow down the problem.

Comment 2

[Karl-Heinz Pierz]

Meanwhile I had upgraded to WinXP SP3 and as a result my PC stuck during the boot cycle, so I could not roll back the SP3
So I had no choice than to buy a new HD and install XP SP on it; one of the 2 old HD was installed as slave so at least I lost no data
the email problem had vanished since then
so I am pretty sure the cause of the problem was the same that made the crash after SP3 update: The software for my mirror disks
so I apologize for bothering you

I had learned two things:
1} the help for Thunderbird does indeed work
2} never upgrade Windows until you absolutely have to

Comment 3

[Magnus Melin [:mkmelin]]

->WFM ("FIXED" is only used when known code changes resolved the issue.)

Note fore the furuter however, this is not the "thunderbird help". Thunderbird support forums are here: <http://forums.mozillazine.org/viewforum.php?f=39>