qm-pmac-trunk06 needs a reboot

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations
RESOLVED FIXED
10 years ago
3 years ago

People

(Reporter: alice, Assigned: phong)

Tracking

Details

(Reporter)

Description

10 years ago
Not reachable by ssh/vnc.

Comment 1

10 years ago
can we troubleshoot why this keeps happening to help with the frequent reboot bugs?  why are these a) rebooting so often and b) not coming back?  think you have local mini's to replicate the issue...no?
(Reporter)

Comment 2

10 years ago
qm-pmac-trunk04/05/06 are known frequent offenders in terms of loss of access to vnc/ssh.  We've tried a couple of solutions so far:

- updating the version of leopard running on the machine
- ensuring that the machine doesn't go into an unwakeup-able suspended state.

Hard to believe, but that has decreased the amount of reboots required, but it is still unreasonably high for these machines.

Updated

10 years ago
Assignee: server-ops → phong
Flags: colo-trip+

Comment 3

10 years ago
Any chance they just overheat and lock up?  Anything in the logs on that?
(Reporter)

Comment 4

10 years ago
Where would such a log be?

I won't be able to access the machine to check any logs till it gets a kick.

Comment 5

10 years ago
On OSX, /var/log/system.log .  
(Reporter)

Comment 6

10 years ago
Is this scheduled for reboot?  Or fallen through the cracks...
(Assignee)

Comment 7

10 years ago
I will head down after the meeting to reboot it.
Status: NEW → ASSIGNED

Updated

10 years ago
QA Contact: justin → mrz
(Assignee)

Comment 8

10 years ago
I forgot to update this bug.  qm-pmac-trunk06 was rebooted yesterday.
Status: ASSIGNED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED
(Reporter)

Comment 9

10 years ago
I don't quite know what to look for in the system.log - but I wasn't seeing anything in there connected to 'heat' or 'temp'.  It also doesn't have anything that looks like the obvious failure point to me.  

Also, the settings for the OS where correct (no sleeping, no hibernates, etc).
Product: mozilla.org → mozilla.org Graveyard
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