Lost Bookmarks should mention Norton 360

VERIFIED FIXED

Status

support.mozilla.org
Knowledge Base Articles
VERIFIED FIXED
10 years ago
10 years ago

People

(Reporter: Kensie, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
Symptoms include bookmarks appearing during first run, but missing after restarting Firefox.  Bookmarks will show up if Firefox is reinstalled, but again disappear after restarting it.

Solution is to configure Norton 360 according to our article http://support.mozilla.com/en-US/kb/Configuring+Norton+360

Comment 1

10 years ago
Lucy, do you want to take this one since you probably have a better understanding of where this should go? Thanks!
(Reporter)

Comment 2

10 years ago
Added section about Norton 360. Need to double check if older versions of Norton AV also cause this problem.

If anyone has any nits about my wording please go ahead and fix them when reviewing.
Status: NEW → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED

Updated

10 years ago
Status: RESOLVED → VERIFIED
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