crashes when using adobe acrobat reader 9 within browser.




10 years ago
10 years ago


(Reporter: siurano, Unassigned)


Firefox Tracking Flags

(Not tracked)




10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20080623 Firefox/ MEGAUPLOAD 2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20080623 Firefox/ MEGAUPLOAD 2.0

I updated to version 9 of the reader because I need it and now if I try to view a pdf file it crashes the session. it used to work well with previous version. I know is a problem of Adobe but I hate to go back to IE.

Reproducible: Always

Steps to Reproduce:
1.Install adobe reader 9 a PDF file while on the browser happens in my system, I dont know if others has the same problem.
Actual Results:  
crash firefox. Already said above it happens every time in my system after I installed the plugin. I dont know if this is general or only me!

Expected Results:  
not crash

I'm using a compaq laptop with xp.
Bugzilla is not for end-user support.  Please use:

Does it crash when you use Firefox Safe-mode ?  I would suspect the Megaupload toolbar, its been causing issues.
Also, you should update your browser, is 'old' at this point. 

Last Resolved: 10 years ago
Resolution: --- → INVALID

Comment 2

10 years ago
I know is not for end user support I think is something persons who develop or work with firefox should be aware. The Megaupload toolbar is disable the issue is when i updated adobe reader to version 9 this plugin crashes firefox. if the old plugin was working why the new one crash it. now about browser update I click the update link and it tells me there is no new software available. I think i will check into that.
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