"Firefox is running, but is not responding..."

RESOLVED INVALID

Status

()

RESOLVED INVALID
10 years ago
10 years ago

People

(Reporter: sandaimespaceman, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

When I closed Firefox and attempted to re-open it, it said Firefox is not responding, so I need to terminate it with Task Manager or it will end after a few minutes.

Reproducible: Always

Steps to Reproduce:
1.close Firefox
2.re-open Firefox
Actual Results:  
A message box said "Firefox is running, but is not responding ......"

Expected Results:  
It should open

I used the following plugins and adons
Mozilla Default Plugin
Shockwave Flash
Microsoft Silverlight
and
Adblock Plus
Console^2
APNG Edit
ChatZilla
DOM Inspector
Extended Statusbar
GMail Notifier
Google Toolbar
HTML Validator
iMacros
Leet Key
MeasureIt
Speed Dial
Undo Closed Tab
Web Developer

Comment 1

10 years ago
Can you try running in safe mode (http://support.mozilla.com/en-US/kb/Safe+Mode). This issue often occurs when Firefox has stopped responding, and is closed. The Process continues in the background, but the window is not up. Open Firefox normally, do not open any websites. After Firefox has fully finished loading, close. then try to open it again. Do the same in Safe Mode.

Updated

10 years ago
Component: Session Restore → General
QA Contact: session.restore → general
(Reporter)

Comment 2

10 years ago
In safe mode with factory default, the Firefox is OK.

Comment 3

10 years ago
Maybe an extension problem.
(Reporter)

Comment 4

10 years ago
Firefox should check and terminate the process after closed.

Comment 5

10 years ago
Can you figure out which extension(s) are causing this problem for you?
Summary: firefox is not responding → "Firefox is running, but is not responding..."
(Reporter)

Comment 6

10 years ago
Maybe they are AdBlock Plus, Google Toolbar, and other extensions that keep running background process

Comment 7

10 years ago
If this does not happen in Safe Mode, disable the extension one by one in normal mode. This will eventually show which one is causing this. Then, contact the developer of the extension. Closing as INVALID for now.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INVALID
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