446167 - Unable to upload firmware update to Netgear WGR614v9 wireless router

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Peter Hajduch]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

When I try to upload a firmware update (*.chk file) to my Netgear WGR614v9 wireless router using the built-in interface (file location path and an upload button) I get a dialog window "Invalid filename was provided, please enter again."
It works fine with IE.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Actual Results:  
Dialog window "Invalid filename was provided, please enter again."

Expected Results:  
Start of firmware uploading process.

Comment 1

[Matthias Versen [:Matti]]

That does not mean that there is a bug in Firefox.
Does the router expect the filepath because Firefox doesn't provide it anymore (privacy/se4curity reasons). Firefox only provides the filename at the Foruminput.
Please check the source of the router-webinterface.

Comment 2

[Peter Hajduch]

(In reply to comment #1)
> That does not mean that there is a bug in Firefox.
> Does the router expect the filepath because Firefox doesn't provide it anymore
> (privacy/se4curity reasons). Firefox only provides the filename at the
> Foruminput.
> Please check the source of the router-webinterface.
> 

Unfortunately I have no clue what you're talking about. When I logged into the router user web-interface I wasn't able to upload the update file. When I did exactly the same using IE, it was working fine. That's why I reported that as a bug.

Comment 3

[Matthias Versen [:Matti]]

That it works in IE but not in Firefox3.x doesn't mean that it's a Firefox bug.
You get the path with IE but not anymore with Firefox3 (Firefox2 should work)
The router webinterface could fail because of this difference.
You have to check the html source/JS for the upload form yourself because we don't have such a router.

Load this testcase in IE and Firefox and see the difference:
https://bugzilla.mozilla.org/attachment.cgi?id=328612

I would send a note to the netgear support with this bug URL.
There is nothing to do here without a testcase.
see also bug 405630

Comment 4

[Tyler Downer [He/Him]]

This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.

Comment 5

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.