Crash/exception in firefox.exe/xul.dll

VERIFIED INCOMPLETE

Status

()

Firefox
General
--
critical
VERIFIED INCOMPLETE
10 years ago
7 years ago

People

(Reporter: maik.diessner, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Just got this crash in Firefox 3.0.1:


Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. Alle Rechte vorbehalten.



Anwendungsausnahme aufgetreten:
        Anwendung: C:\Programme\Mozilla\Firefox\firefox.exe (pid=1048)
        Wann: 23.07.2008 @ 15:54:28.000
        Ausnahmenummer: c0000005 (Zugriffsverletzung)

*----> Systeminformationen <----*
        Computername: PC
        Benutzername: Maik
        Terminalsitzungskennung: 0
        Prozessoranzahl: 2
        Prozessortyp: x86 Family 6 Model 15 Stepping 6
        Windows-Version: 5.1
        Aktuelles Build: 2600
        Service Pack: 3
        Aktueller Typ: Multiprocessor Free
        Firma: Outburst Audio
        Besitzer: Maik Dießner

*----> Taskliste <----*
   0 System Process
   4 System
 320 smss.exe
 376 csrss.exe
 400 winlogon.exe
 444 services.exe
 456 lsass.exe
 616 svchost.exe
 676 svchost.exe
 732 svchost.exe
 772 spoolsv.exe
1284 Explorer.EXE
1340 hdsp32.exe
1348 hdspmix.exe
 420 Zattoo2.exe
1076 zattood.exe
1048 firefox.exe
1952 drwtsn32.exe

*----> Modulliste <----*
(0000000000400000 - 000000000044d000: C:\Programme\Mozilla\Firefox\firefox.exe
(0000000001700000 - 00000000019d9000: C:\WINDOWS\system32\xpsp2res.dll
(0000000003690000 - 0000000003699000: C:\WINDOWS\system32\Normaliz.dll
(0000000030000000 - 0000000030396000: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
(0000000043f60000 - 0000000043fa5000: C:\WINDOWS\system32\iertutil.dll
(00000000441e0000 - 00000000442b0000: C:\WINDOWS\system32\WININET.dll
(00000000597d0000 - 0000000059825000: C:\WINDOWS\system32\NETAPI32.dll
(0000000059dd0000 - 0000000059e71000: C:\WINDOWS\system32\dbghelp.dll
(000000005b0f0000 - 000000005b128000: C:\WINDOWS\system32\uxtheme.dll
(0000000060000000 - 00000000600ae000: C:\Programme\Mozilla\Firefox\MOZCRT19.dll
(00000000600b0000 - 00000000600e0000: C:\Programme\Mozilla\Firefox\nspr4.dll
(00000000600e0000 - 00000000600e7000: C:\Programme\Mozilla\Firefox\plds4.dll
(00000000600f0000 - 00000000600f7000: C:\Programme\Mozilla\Firefox\plc4.dll
(0000000060100000 - 00000000601ad000: C:\Programme\Mozilla\Firefox\js3250.dll
(00000000601b0000 - 00000000601b8000: C:\Programme\Mozilla\Firefox\components\browserdirprovider.dll
(00000000601c0000 - 00000000601e3000: C:\Programme\Mozilla\Firefox\components\brwsrcmp.dll
(0000000060210000 - 0000000060273000: C:\Programme\Mozilla\Firefox\sqlite3.dll
(00000000602a0000 - 00000000602e9000: C:\Programme\Mozilla\Firefox\nssckbi.dll
(00000000602f0000 - 0000000060315000: C:\Programme\Mozilla\Firefox\softokn3.dll
(0000000060320000 - 0000000060338000: C:\Programme\Mozilla\Firefox\nssdbm3.dll
(0000000060340000 - 00000000603ea000: C:\Programme\Mozilla\Firefox\nss3.dll
(00000000603f0000 - 0000000060404000: C:\Programme\Mozilla\Firefox\nssutil3.dll
(0000000060410000 - 0000000060430000: C:\Programme\Mozilla\Firefox\ssl3.dll
(0000000060430000 - 0000000060448000: C:\Programme\Mozilla\Firefox\smime3.dll
(0000000060450000 - 0000000060489000: C:\Programme\Mozilla\Firefox\freebl3.dll
(0000000060490000 - 0000000060de7000: C:\Programme\Mozilla\Firefox\xul.dll
(0000000060df0000 - 0000000060df7000: C:\Programme\Mozilla\Firefox\xpcom.dll
(0000000066710000 - 0000000066769000: C:\WINDOWS\system32\hnetcfg.dll
(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll
(00000000719b0000 - 00000000719f0000: C:\WINDOWS\system32\mswsock.dll
(00000000719f0000 - 00000000719f8000: C:\WINDOWS\System32\wshtcpip.dll
(0000000071a00000 - 0000000071a08000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071a10000 - 0000000071a27000: C:\WINDOWS\system32\WS2_32.dll
(0000000071a30000 - 0000000071a3a000: C:\WINDOWS\system32\WSOCK32.dll
(0000000072c80000 - 0000000072c88000: C:\WINDOWS\system32\msacm32.drv
(0000000072c90000 - 0000000072c99000: C:\WINDOWS\system32\wdmaud.drv
(0000000072f70000 - 0000000072f96000: C:\WINDOWS\system32\WINSPOOL.DRV
(0000000075790000 - 00000000757fb000: C:\WINDOWS\system32\USP10.dll
(0000000075dc0000 - 0000000075e51000: C:\WINDOWS\system32\mlang.dll
(0000000076320000 - 0000000076325000: C:\WINDOWS\system32\MSIMG32.dll
(0000000076330000 - 000000007634d000: C:\WINDOWS\system32\IMM32.dll
(0000000076350000 - 000000007639a000: C:\WINDOWS\system32\COMDLG32.dll
(0000000076620000 - 00000000766d6000: C:\WINDOWS\system32\USERENV.dll
(00000000767a0000 - 00000000767c7000: C:\WINDOWS\system32\schannel.dll
(0000000076880000 - 0000000076905000: C:\WINDOWS\system32\CRYPTUI.dll
(0000000076af0000 - 0000000076b1e000: C:\WINDOWS\system32\WINMM.dll
(0000000076bf0000 - 0000000076c1e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c50000 - 0000000076c78000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076d20000 - 0000000076d39000: C:\WINDOWS\system32\iphlpapi.dll
(0000000076e40000 - 0000000076e4e000: C:\WINDOWS\system32\rtutils.dll
(0000000076e50000 - 0000000076e62000: C:\WINDOWS\system32\rasman.dll
(0000000076e70000 - 0000000076e9f000: C:\WINDOWS\system32\TAPI32.dll
(0000000076ea0000 - 0000000076edc000: C:\WINDOWS\system32\rasapi32.dll
(0000000076ee0000 - 0000000076f07000: C:\WINDOWS\system32\DNSAPI.dll
(0000000076f20000 - 0000000076f4d000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076f70000 - 0000000076f78000: C:\WINDOWS\System32\winrnr.dll
(0000000076f80000 - 0000000076f86000: C:\WINDOWS\system32\rasadhlp.dll
(0000000076f90000 - 000000007700f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077010000 - 00000000770e3000: C:\WINDOWS\system32\COMRes.dll
(00000000770f0000 - 000000007717b000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773a0000 - 00000000774a3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
(00000000774b0000 - 00000000775ed000: C:\WINDOWS\system32\ole32.dll
(00000000778f0000 - 00000000779e4000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a50000 - 0000000077ae6000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077af0000 - 0000000077b02000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b10000 - 0000000077b32000: C:\WINDOWS\system32\Apphelp.dll
(0000000077ba0000 - 0000000077ba7000: C:\WINDOWS\system32\midimap.dll
(0000000077bb0000 - 0000000077bc5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077bd0000 - 0000000077bd8000: C:\WINDOWS\system32\VERSION.dll
(0000000077be0000 - 0000000077c38000: C:\WINDOWS\system32\msvcrt.dll
(0000000077c40000 - 0000000077c64000: C:\WINDOWS\system32\msv1_0.dll
(0000000077da0000 - 0000000077e4a000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e50000 - 0000000077ee2000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077ef0000 - 0000000077f39000: C:\WINDOWS\system32\GDI32.dll
(0000000077f40000 - 0000000077fb6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fc0000 - 0000000077fd1000: C:\WINDOWS\system32\Secur32.dll
(000000007c800000 - 000000007c908000: C:\WINDOWS\system32\kernel32.dll
(000000007c910000 - 000000007c9c6000: C:\WINDOWS\system32\ntdll.dll
(000000007e1e0000 - 000000007e351000: C:\WINDOWS\system32\shdocvw.dll
(000000007e360000 - 000000007e3f1000: C:\WINDOWS\system32\USER32.dll
(000000007e670000 - 000000007ee91000: C:\WINDOWS\system32\SHELL32.dll

*----> Statusabbild für Threadkennung 0x388 <----*

eax=00000000 ebx=01235400 ecx=002a0040 edx=002a0040 esi=0012fb68 edi=0012fb67
eip=60cd5f86 esp=0012fb17 ebp=00000011 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000206

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Programme\Mozilla\Firefox\xul.dll - 
Funktion: xul!gfxWindowsSurface__`vftable'
        60cd5f79 4d               dec     ebp
        60cd5f7a 50               push    eax
        60cd5f7b 4f               dec     edi
        60cd5f7c 52               push    edx
        60cd5f7d 41               inc     ecx
        60cd5f7e 52               push    edx
        60cd5f7f 59               pop     ecx
        60cd5f80 20544142         and     [ecx+eax*2+0x42],dl
        60cd5f84 4c               dec     esp
        60cd5f85 45               inc     ebp
FEHLER ->60cd5f86 206d6f           and     [ebp+0x6f],ch           ss:0023:00000080=??
        60cd5f89 7a5f         jpe xul!gfxWindowsSurface__`vftable'+0x17e5a (60cd5fea)
        60cd5f8b 646f             outsd
        60cd5f8d 776e          ja xul!gfxWindowsSurface__`vftable'+0x17e6d (60cd5ffd)
        60cd5f8f 6c               insb
        60cd5f90 6f               outsd
        60cd5f91 61               popad
        60cd5f92 64735f       jnb xul!gfxWindowsSurface__`vftable'+0x17e64 (60cd5ff4)
        60cd5f95 626163           bound   esp,[ecx+0x63]
        60cd5f98 6b757020         imul    esi,[ebp+0x70],0x20
        60cd5f9c 286964           sub     [ecx+0x64],ch

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr  Args to Child              
00000011 00000000 00000000 00000000 00000000 xul!gfxWindowsSurface__`vftable'+0x17df6

*----> Raw Stack Dump <----*
000000000012fb17  00 40 00 2a 00 00 00 00 - 00 f0 2d 36 03 68 fb 12  .@.*......-6.h..
000000000012fb27  00 e8 54 23 01 88 f0 f9 - 05 00 00 00 00 20 b8 fa  ..T#......... ..
000000000012fb37  05 02 00 00 00 f0 2d 36 - 03 58 4e 71 04 3d 00 00  ......-6.XNq.=..
000000000012fb47  00 00 00 00 00 60 3a 40 - 01 01 00 00 00 c0 6f 46  .....`:@......oF
000000000012fb57  04 00 dc 3b 01 00 00 00 - 00 01 00 00 00 01 00 00  ...;............
000000000012fb67  00 58 4e 71 04 3d 00 00 - 00 05 00 01 00 3f 00 00  .XNq.=.......?..
000000000012fb77  00 7c fb 12 00 69 00 6e - 00 64 00 65 00 78 00 2e  .|...i.n.d.e.x..
000000000012fb87  00 70 00 68 00 70 00 00 - 00 2a 7b 3b 65 f8 fb 12  .p.h.p...*{;e...
000000000012fb97  00 28 d2 62 60 80 64 57 - 04 1f 1c b2 46 b1 52 04  .(.b`.dW....F.R.
000000000012fba7  00 00 00 00 00 00 00 00 - 00 d0 fb 12 00 ce c8 4e  ...............N
000000000012fbb7  60 00 dc 3b 01 4a d2 62 - 60 e8 54 23 01 48 f0 f9  `..;.J.b`.T#.H..
000000000012fbc7  05 00 54 23 01 00 54 23 - 01 00 dc 3b 01 00 00 00  ..T#..T#...;....
000000000012fbd7  00 00 00 00 00 01 00 00 - 00 ea 40 01 00 00 00 00  ..........@.....
000000000012fbe7  00 b4 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000012fbf7  00 40 fc 12 00 f6 d2 62 - 60 80 64 57 04 8e 7b 3b  .@.....b`.dW..{;
000000000012fc07  65 b1 52 04 00 40 fc 12 - 00 04 d3 62 60 b0 f0 f9  e.R..@.....b`...
000000000012fc17  05 43 f2 63 60 d0 09 b4 - 02 02 00 00 00 00 00 eb  .C.c`...........
000000000012fc27  bf 80 00 00 00 02 00 00 - 00 00 dc 3b 01 01 00 00  ...........;....
000000000012fc37  00 01 00 00 00 00 00 00 - 00 00 00 00 00 05 96 58  ...............X
000000000012fc47  60 d0 09 b4 02 00 54 23 - 01 c0 73 31 00 80 93 31  `.....T#..s1...1



Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.



The only plugin I've installed is the latest Flash player (9.0.124.0) from Adobe. No extensions or additional themes installed here.

The crash occured during normal browsing. Operating system is Windows XP Professional Service Pack 3 german with latest security updates.
We need a fill stack trace with debug symbols.
read http://mversen.de/crash/
(Reporter)

Comment 2

10 years ago
If you tell me how to reproduce the error I might be able to send you your debug symbols.
I can't you no tell how to reproduce.
You have to crash and hope that the breakpad reporter comes up but the reporter fails if the flash9 plugin is currently active. This is fixed in flash10beta.

THe other way is to use the Mozilla.org symbol server with windows debugging tools.

marking incomplete because we need a stack trace with symbols and the reporter can not reproduce this crash
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE

Updated

7 years ago
Status: RESOLVED → VERIFIED
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