447958 - Firefox crashes when entering medici.tv

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Pierre-Jean ALBERTINI]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

When accessing www.medici.tv website, just by typing the URL, or clicking a link in another page - such as search engine results -, Firefox crashes. The window mentioning "Close / Debug" option appears.

Reproducible: Always

Steps to Reproduce:
1. Type the URL / follow a link.
2. Wait for a few seconds.
Actual Results:  
I had close error window and relaunch another Firefox session.

Expected Results:  
Display normally the selected website.

I am using a version of Portable Firefox.

about:buildconfig

Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE)
cl 	14.00.50727.762 	-GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=25

Comment 1

[Pierre-Jean ALBERTINI]

Browsing this website does not leave enough time to use "Report Broken Web Site" feature.

Comment 2

[Jesse Ruderman]

If the site uses Flash, you'll need to update to Flash 10 in order for Firefox's crash reporter to work.  Flash 9 had a bug that caused it to disable Firefox's crash reporter.  (This is different from the "Report Broken Web Site" feature, which is mostly intended for bugs in web sites rather than bugs in Firefox.)

Comment 3

[Pierre-Jean ALBERTINI]

(In reply to comment #2)
> If the site uses Flash, you'll need to update to Flash 10 in order for
> Firefox's crash reporter to work.  Flash 9 had a bug that caused it to disable
> Firefox's crash reporter.  (This is different from the "Report Broken Web Site"
> feature, which is mostly intended for bugs in web sites rather than bugs in
> Firefox.)
> 

Thank you for your explanation. I think that mentioning ""Report Broken Web Site" in title of the bug was a mistake.

However, Firefox crashes anyway on medici.tv, with the following message:
(Translated from French)
Instruction set "0x7c918fea" uses memory address "0x00000010" which cannot be written.

Comment 4

[Jesse Ruderman]

medici.tv uses Flash.  Try out Flash 10 Beta and see if it fixes the crash or at least lets the Firefox crash reporter work.  
http://labs.adobe.com/downloads/flashplayer10.html

0x7c918fea isn't enough information for me to figure out whether the crash is in Firefox code or in Flash code, although even knowing that wouldn't really assign blame.  It's good to know that it's not a security hole, though; touching 0x00000010 is a safe crash because it is close to 0.

Comment 5

[Pierre-Jean ALBERTINI]

I have finally installed Flash Player version 10. Crashing problem on Medici.tv has disappeared.

Comment 6

[Jo Hermans]

probably an old flash bug

Comment 7

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.