crash if i install add-on from firefox homepage (video download helper...) Error code: -203

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: msinka, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; hu; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.14;MEGAUPLOAD 1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; hu; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.14;MEGAUPLOAD 1.0

Crash the installer, if I install any addon from homepage. Ero code: -203

Reproducible: Always

Steps to Reproduce:
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If Firefox crashed then please provide the crash report id. You can find the id by launching talkback. If you need instructions on launching talkback please post that you do.
Component: Installer → Extension/Theme Manager
QA Contact: installer → extension.manager
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit
Sounds more like an error message than a crash. The error suggests you look in the error console (tools menu), can you do so and copy any messages the install attempt generates here.

Please can you also attach copies of extensions.log, extensions.ini, extensions.cache and extensions.rdf from your profile folder to this bug report. If some of them don't exist let me know.

http://support.mozilla.com/en-US/kb/Profiles
No response in two weeks and we need further details to diagnose this problem,
closing as incomplete.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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