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User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 SID_AD_CONF Build Identifier: version 184.108.40.206 (20080421) Manual installation of Thunderbird (220.127.116.11) is blocked by McAfee VirusScan Enterprise (VSE8.5). It's 'Access protection module' has a rule named 'Prevent common programs from running files from the Temp folder' which prevents SETUP.EXE from running. Antivirus has to be disabled before executing the downloaded installer. Reproducible: Always Steps to Reproduce: 1. Have McAfee VSE 8.5 installed 2. Run downloaded Thunderbird installer 3. Check Mcafee 'acces protection log' Actual Results: A window titles '7-Zip', saying 'Access is denied'
It's common for installers to extract the files to temp und run the setup.exe from there. That's one of the reasons why there is a temp folder at all ! I don't know which additional security you should get with this feature. You should file a bug on mcafee that they remove this rule.
The rule might be there to prevent unwanted installations being launched from popular communication programs. Investigating the rule, I detected that I modified it in a way that it became too strict. A standard McAfee installation would probably allow the installer to run. Therefore, I propose to close this bug report.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED
10 years ago
Resolution: FIXED → INVALID
fixed is used for a code change in Thunhderbird, marking wfm
Resolution: INVALID → WORKSFORME
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