Closed Bug 448167 Opened 17 years ago Closed 17 years ago

upgrade installer retries continually on failure x64 vista from 2.0.0.15 to 2.0.0.16

Categories

(Thunderbird :: Installer, defect)

x86
Windows Vista
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 452162

People

(Reporter: r.ford, Unassigned)

Details

(Keywords: 64bit, hang)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 Build Identifier: 2.0.0.15 The software updater was retrying update from 2.0.0.15 to 2.0.0.16, and then accepting my "Ok" to try again, continually, with no other options. Need a way to cancel tries. Had boot to other o.s. to delete the ..\Program Files (x86)\Mozilla Thunderbird folder from my x32 Vista (MozMAPI32.dll was obstructing deletion even after reboot to x64 vista). Then, I reinstalled from full download of 2.0.0.16 and the updater complained of failure when Thunderbird started (after full install) and persisted to download a full install...so I cancelled it. Problem solved...your job: put a button or something to cancel the continual retry of the update! Reproducible: Didn't try Steps to Reproduce: 1. 2. 3. Actual Results: The software updater was retrying update from 2.0.0.15 to 2.0.0.16, and then accepting my "Ok" to try again, continually, with no other options. Need a way to cancel tries. Had boot to other o.s. to delete the ..\Program Files (x86)\Mozilla Thunderbird folder from my x32 Vista (MozMAPI32.dll was obstructing deletion even after reboot to x64 vista). Then, I reinstalled from full download of 2.0.0.16 and the updater complained of failure when Thunderbird started (after full install) and persisted to download a full install...so I cancelled it. Problem solved...your job: put a button or something to cancel the continual retry of the update! Expected Results: The software updater was retrying update from 2.0.0.15 to 2.0.0.16, and then accepting my "Ok" to try again, continually, with no other options. Need a way to cancel tries. Had boot to other o.s. to delete the ..\Program Files (x86)\Mozilla Thunderbird folder from my x32 Vista (MozMAPI32.dll was obstructing deletion even after reboot to x64 vista). Then, I reinstalled from full download of 2.0.0.16 and the updater complained of failure when Thunderbird started (after full install) and persisted to download a full install...so I cancelled it. Problem solved...your job: put a button or something to cancel the continual retry of the update! The software updater was retrying update from 2.0.0.15 to 2.0.0.16, and then accepting my "Ok" to try again, continually, with no other options. Need a way to cancel tries. Had boot to other o.s. to delete the ..\Program Files (x86)\Mozilla Thunderbird folder from my x32 Vista (MozMAPI32.dll was obstructing deletion even after reboot to x64 vista). Then, I reinstalled from full download of 2.0.0.16 and the updater complained of failure when Thunderbird started (after full install) and persisted to download a full install...so I cancelled it. Problem solved...your job: put a button or something to cancel the continual retry of the update!
Keywords: 64bit, hang
Version: unspecified → 2.0
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → DUPLICATE
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