448594 - Crash when trying to print calendar [@ nsDocAccessibleWrap::FireToolkitEvent]

Status: RESOLVED WONTFIX

(Calendar :: General, defect)

Description

[Andreas Wegscheider]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: https://addons.mozilla.org/de/thunderbird/browse/type:1/cat:50

I´ve tried to print out of the lightning 0.8 with the print button. First click on the button and nothing happens. Second click on the button an thunderbird crashes. 

After the first click I see this failure in the failure console: Fehler: onUnload is not defined
Quelldatei: chrome://global/content/printProgress.xul
Zeile: 1



Reproducible: Always

Steps to Reproduce:
1.click on the printbutton in lightning=nothing happens
2.click on the printbutton in lightning again=thunderbird crashes
3.
Actual Results:  
thunderbird crashes

Expected Results:  
after the first click there should be the printing window with the settings

I have uninstall thunderbird inclusice the profiles and add ons. After reinstalling the problem is still here.

Comment 1

[Stefan Sitter [:ssitter]]

Printing not working on the first attempt is a known issue, see Bug 351581.

What Thunderbird version do you use? Did Thunderbird submit a crash report? If yes please post the corresponding Incident ID. <http://kb.mozillazine.org/Talkback> 

Comment 2

[Stefan Sitter [:ssitter]]

Andreas responded via private email:
> Yes i have read the printing bug 351581, but thunderbird  crashes
> on the second attempt. I don't get the window  for the printing
> settings. I can´t print anything  out of the calendar.
> 
> I use TB 2.0.0.16 with lightning 0.8 Add-ons: Thunderbirthday
> 0.2.7, Talkback 2.0.0.9, More functions for adressbook 0.5.2.2,
> FG printers [de] 0.3.6 and the german dictionary 1.0.1
> 
> Incident ID: TB48212454H

Comment 3

[Stefan Sitter [:ssitter]]

Incident ID:      48212454
Stack Signature   nsDocAccessibleWrap::FireToolkitEvent ea99d6c7
Product ID        Thunderbird2
Build ID          2008070808
Trigger Time      2008-07-31 03:36:38.0
Platform          Win32
Operating System  Windows NT 5.1 build 2600
Module            thunderbird.exe + (003bf0b5)
URL visited       
User Comments     tried to print out of the calendar lighning in thunderbird first click nothing happens, second click thunderbird crashes
Since Last Crash  577 sec
Total Uptime      577 sec
Trigger Reason    Access violation
Source File, Line No. e:/builds/tinderbox/Tb-Mozilla1.8-Release/WINNT_5.0_Depend/mozilla/accessible/src/msaa/nsDocAccessibleWrap.cpp, line 260
Stack Trace       
nsDocAccessibleWrap::FireToolkitEvent
    [mozilla/accessible/src/msaa/nsDocAccessibleWrap.cpp, line 260]
nsDocAccessible::FlushPendingEvents
    [mozilla/accessible/src/base/nsDocAccessible.cpp, line 979]
nsDocAccessible::FlushEventsCallback
    [mozilla/accessible/src/base/nsDocAccessible.cpp, line 989]
nsAppStartup::Run
    [mozilla/toolkit/components/startup/src/nsAppStartup.cpp, line 152]
main
    [mozilla/mail/app/nsMailApp.cpp, line 62]
kernel32.dll + 0x16d4f (0x7c816d4f)

Comment 4

[Stefan Sitter [:ssitter]]

From the stack trace the crash happens in the accessibility component. Andreas, do you run any additional tools or extensions to make Thunderbird accessible?

From searching talkback-public.mozilla.org there exists other reports with the same stack trace for Sunbird 0.7 / 0.8 and Thunderbird 2.0.0.14 / 2.0.0.16 that mention calendar printing -> confirming bug.

There also exists Bug 358722 for crashes in nsDocAccessibleWrap::FireToolkitEvent but with different stack traces.

Comment 5

[Andreas Wegscheider]

No I don´t have any special tool to make thunderbird accsessible. I have tried to print with different printers. I am able to print mails without any problem. After reinstalling thunderbird I have tried to print without any extension (only lightning 0.8), but the problem was still there.

Comment 6

[Andreas Wegscheider]

In the summer i´ve tried to print a calender. 2 times it was able to print but I did not changed anything. But normally it does not work. Now I have installed lightning 0.9 and the problem is still there.
I hope that someone could help me....

Comment 7

[Martin Schröder [:mschroeder]]

This bug is for Lightning 0.8 and 0.9 and therefore platform-wise Gecko 1.8.1. We probably will never fix this, because we now concentrate on releasing Lightning 1.0 (which is Gecko 1.9.1). If you experience such a crash with Lightning 1.0pre (using Thunderbird 3.0), feel free to file a new bug with all relevant information. Thanks for your understanding. -> Resolving WONTFIX