448754 - youtube.com - page hang on Reply

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Tom Schneider]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080703 SeaMonkey/1.1.11
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080703 SeaMonkey/1.1.11

The Reply function for the page hangs - no response - even though other SeaMonkey windows work fine.  I have a youtube account.  Other pages allow comments.
This one freezes up - can't even move the scroll bar for some reason!

Reproducible: Always

Steps to Reproduce:
1. go to http://www.youtube.com/comment_servlet?all_comments&v=ahhSBNmDlUI
2. wait for load
3. try to reply or even move scroll bar after a find for some text
Actual Results:  
The page is entirely frozen, though I can switch to this window and
type, move the scroll bar etc.

Expected Results:  
Should be able to scroll and use links on the page.

This is really weird because it is a unique youtube page causing the problem
while all other youtube pages are ok!

Comment 1

[Tony Mechelynck [:tonymec]]

Does it work if you create temporarily a "New" preference in about:config, of type String, with the name "general.useragent.extra.firesomething" and the value "Firefox/2.0.0.16" (without the quotes in both cases)? If it does, then this bug should be moved to "Tech Evangelism => English (US)" and it should "block" bug 334967.

Comment 2

[Tom Schneider]

Sorry, I don't know how to do what you said.  about:config is just a page
with no way to create something there that I know of.

Comment 3

[Tom Schneider]

(In reply to comment #1)

oops - see my other comment on the page, this reply will direct you there.

Comment 4

[Tony Mechelynck [:tonymec]]

(In reply to comment #2)
> Sorry, I don't know how to do what you said.  about:config is just a page
> with no way to create something there that I know of.
> 

1. Type about:config in the URL bar, then hit Enter.
2. Click right anywhere, then New => String.
etc.

Comment 5

[Tom Schneider]

Sorry, please be completely explicit.  I typed new=>string and got a blank page.

Comment 6

[Tony Mechelynck [:tonymec]]

(In reply to comment #5)
> Sorry, please be completely explicit.  I typed new=>string and got a blank
> page.
> 
1. Press and hold the Ctrl key.
2. Press and release the L key.
3. Release the Ctrl key. (The URL bar is now selected.)
4. Type "about:config" without the quotes.
5. Hit the Enter (or Return) key.
6. Wait until the list of preferences and their values is displayed.
7. Click right on any of those preferences (below the Filter box but above the status bar).
8. Wait until a context menu comes up.
9. Click New in that context menu.
10. Wait until a submenu comes up.
11. Click String.
12. Wait until a popup comes up, asking for the name of the new preference.
13. Type: general.useragent.extra.firesomething.
14. Hit the Enter (or Return) key.
15. Wait until a popup comes up, asking for the value of the new preference.
16. Type: Firefox/2.0.0.16
17. Hit the Enter (or Return) key.
18. Load your youtube page.
19. Do you get the same error?

Comment 7

[Tom Schneider]

(In reply to comment #6)

Thank you for showing me the magical doorways!

I do not get the error now!

I did a 'reset' on the parameter but this did not prevent me from moving on the page or opening a comment.  How do I remove the new parameter?

Comment 8

[Tony Mechelynck [:tonymec]]

(In reply to comment #7)
> [...] How do I remove the new parameter?
> 

Similar but not identical of the procedure in comment #7.

After step 6, type "usera" (without the quotes) in the Filter box to narrow the choices somewhat.
Instead of step 7, click right on the new preference, then click "Reset" in the context menu.
The line will be unbolded, change from "user set" to "default" and the value will change to empty. After the next restart (which can wait), the line will have disappeared.

I'm reassigning this to "Tech Evangelism" since it means the youtube webmaster must learn that SeaMonkey is a Gecko browser, just like Firefox (cf. http://geckoisgecko.org/ ).

Comment 9

[Tony Mechelynck [:tonymec]]

oops... I meant, the procedure in comment #6, of course.

Comment 10

[Tom Schneider]

Ok, thanks, I removed it.

Comment 11

[Tom Schneider]

However, today the page

http://www.youtube.com/comment_servlet?all_comments&v=ahhSBNmDlUI

works fine!!!

If the change that you were making in the parameters made SeaMonkey say that it was a Firefox, this is a Good Thing because many sites exclude SeaMonkey but know about Firefox.  So it may be the appropriate thing to do anyway.

Comment 12

[Tony Mechelynck [:tonymec]]

(In reply to comment #11)
[...]
> If the change that you were making in the parameters made SeaMonkey say that it
> was a Firefox, this is a Good Thing because many sites exclude SeaMonkey but
> know about Firefox.  So it may be the appropriate thing to do anyway.
> 

If everybody did that, no server statisics would ever know about SeaMonkey (as distinct from Firefox), and in addition, it would encourage broken UA-sniffing where TheRightThingToDo is feature-sniffing.

Go tell Robert Kaiser that his SeaMonkey browser "ought" to masquerade as Firefox as a compiled-in default. I can't wait to hear how his reply will burn your ears.

Comment 13

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.