Crash if I open any page content video flash.

RESOLVED INCOMPLETE

Status

()

--
major
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: wtguima, Unassigned)

Tracking

({flashplayer})

1.9.0 Branch
x86
Windows Vista
flashplayer
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2010-03-31], URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

If I open any page with video in Flash (as Youtube.com.br or Metacafe.com) the Firefox 3 closes up alone.
	
This problem is most common in youtube site (every time), but also occurs in other sites that use Flash.

Reproducible: Always

Steps to Reproduce:
1.Open Firefox 3 browser
2.Type www.youtube.com.br em press Enter
3.The problem occurs.
Actual Results:  
The Firefox 3 closed by self.

Expected Results:  
I don't know this question, but I'm thing that is Flash 9.0.124.0

I'm brazilian, and don't speak Englis very well...
(Reporter)

Updated

10 years ago
Keywords: flashplayer
Version: unspecified → 3.0 Branch
Component: Build Config → Plug-ins
Product: Firefox → Core
QA Contact: build.config → plugins
Version: 3.0 Branch → 1.9.0 Branch

Comment 1

10 years ago
Playing Flash-Videos, also from brazilian youtube-Site works fine here, using:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1a2pre) Gecko/2008080400 Mnenhy/0.7.5.20005 SeaMonkey/2.0a1pre
with Adobe Flashplayer Plugin 9.0.124.0, no crash. 

Reporter, did the Crash-Reporter Tool from Firefox came up? If so, please add an recent Crash-Id here. 

Also, did you have installed some Add-Ons that will block some (Flash-) Content, like Flashblock or Add-Block (Addblock+)? 

And you might try to uninstall the Flashplayer using the Uninstaller from:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
and then make a fresh install of the Flashplayer Plugin and try again.

Comment 2

9 years ago
Mozilla/5.0 (Windows; U; Windows NT 6.1; pt-BR; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2
It works for me. with Adobe FlashPlayer Plugin 10.0.45.2. 
Please update if you are able to reproduce in Safe mode / try creating a new profile. 
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile.
Whiteboard: [closeme 2010-03-31]

Comment 3

8 years ago
Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later with a clean profile.

If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later, since it is possible the issue has already been fixed in Firefox 4:
http://www.mozilla.com/en-US/firefox/all-beta.html
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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