44962 - Will not dial or hang up cable modem.

Status: VERIFIED INVALID

(Core :: DOM: UI Events & Focus Handling, defect, P3)

Description

[Jody Isaacs]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; m16) Gecko/20000613
BuildID:    2000061311

My cable modem is  a GI SurfBoard 2100D hybrid (half duplex) modem.  It has a
built-in phone modem for return.  My manual dialing page for it is
192.168.100.1/phone.html.  From there, I can choose Dial Modem or Hang-up Modem,
among other links.  All links are good, except these two.  The program acts as
if it is working, but never dials or hangs up.  Finally "phonedata.html could
not be found.  Please check name and try again."  appears.

Reproducible: Always
Steps to Reproduce:
1. Hook up modem
2. Go to this page: 192.168.100.1/phone.html
3. Press either link

Actual Results:  "phonedata.html could not be found.  Please check name and try
again."  appears.

Expected Results:  Modem should dial or hang-up, depending on link chosen.

Comment 1

[Asa Dotzler [:asa]]

Are you still seeing this in current builds? I am unable to connect to that URL 
at all.

Comment 2

[David Baron :dbaron: (⌚️UTC-5, no longer working on Mozilla)]

192.168.*.* are a set of 256 Class C subnets reserved for use off the internet -
i.e., behind a forwarding proxy server or modem.  You can only access this page
if you're behind the modem -- we can't.  So could you please attach the HTML to
this bug so we can figure out what the problem is?

Comment 3

[Peter 'Rufus' Nelson]

I *HIGHLY* doubt that this is a mozilla problem.  If we don't here back from the
reporter (which I, as always, hope that we do) will mark invalid.

Comment 4

[Peter 'Rufus' Nelson]

INVALIDating

Comment 5

[ckritzer (gone)]

Mass update:  changing qacontact to [e-mail]

Comment 6

[ckritzer (gone)]

Copied from email from originator:

This document contains frames, which cannot be edited. The original document is 
attached.

My job requires me to be out of town a lot.  I can't help that.  If I had known 
that patience would be so non-existent, I wouldn't have
bothered to report it.

I am using Mozilla on a 2 laptops and my desktop, and this problem occurs on all 
three.  Please find HTML attached.

Comment 7

[ckritzer (gone)]

Attachment: testcase from reporter

Comment 8

[ckritzer (gone)]

Rufus, while I appreciate your zeal, I unfortunately don't share your optimism 
that mozilla is not the problem.  This product has had too many glitches to 
write off a bug this serious which others haven't yet had the opportunity to 
test.  If it's not mozilla, great, no harm done, we do a few extra backflips, 
but I'd rather be sure especially since we now have the testcase available as an 
attachment.

Re-opening.

Comment 9

[Peter 'Rufus' Nelson]

Ack....sorry about that...

anyway, this testcase is only the frame page and has no information on it.
Could the reporter please attatch the frame contents.  You should be able to
either right click on the frames and "Save frame as..." or load the pages
http://192.168.100.1/phonedata.html and http://192.168.100.1/side.html and save
those (along with any that are linked from those).  and again, sorry about that.

Comment 10

[ckritzer (gone)]

No worries Rufus...good call on those extra pages!

Jody, could you please forward the additional pages to me directly 
( mailto:[e-mail] ) or attach them to this bug report?  Thanks!

Comment 11

[Gervase Markham [:gerv]]

[e-mail] - I'm afraid we need those pages that were requested to 
get any further with this bug. Could you attach them to it, please? :-)

Gerv

Comment 12

[ckritzer (gone)]

I will be closing this bug by Thursday, September 7 if the pages needed (and 
requested over a month ago) are not attached to this bug report.

[e-mail] (Jody Isaacs), could you please attach the requested 
pages?  Thanks.

Comment 13

[Loco]

Updating QA Contact.

Comment 14

[Asa Dotzler [:asa]]

resolving this bug invalid, not enough info.  Reporter please reopen this with
requested information.  Thanks.

Comment 15

[Blake Ross]

vrfy invalid, no word back from the reporter in months...