Installer doesn't install

VERIFIED WORKSFORME

Status

SeaMonkey
Installer
P3
blocker
VERIFIED WORKSFORME
18 years ago
13 years ago

People

(Reporter: Martin Mueller, Assigned: Sean Su)

Tracking

Trunk
x86
Windows NT

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

18 years ago
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT)
BuildID:    2000000061311

I have not been able to install Mozilla M16 or the Netscape pr 1 version on my 
Dell NT machine (Nt service release 5). Winzip unzips the downloaded file to a 
directory. There appears to be no other installation procedure (perhaps that is 
intended). When you click on the Mozilla.exe icon, the application appears on 
the screen, but then it simply hangs: in the My sidebar window a little 
revolving circle appears with the word "Loading" to the side.  

This has happened three times

Reproducible: Always
Steps to Reproduce:
I reinstalled the application three times following the automatic instructiosn 
on each occasion

Actual Results:  	The application hangs with a "Loading" message 
repeating itself						

I'm not a hacker, so this may be useless to you. But it appears that on a 
perfectly standard Dell Dimension machine on NT, following routine instruction 
the application never gets to first base

Comment 1

18 years ago
Please try on a new nightly build.
URL: none
Summary: doesn't install in the first place → Installer doesn't install
(Assignee)

Comment 2

18 years ago
from the info you've provided, it doesn't sound like it's an installation 
problem.  What is the name of the file that you've downloaded and unzipped in 
order to get to mozilla.exe?

Comment 3

18 years ago
the build you are attempting to install is quite old.  Please download a recent
build and try again.  Make sure oyu delete a file called mozregistry.dat located
in your winNT directory.  If you still have problems getting mozilla to run then
reopen this bug.  Thanks for your help in testing and reporting bugs.  This
worksforme with 071108 mozila build on NT
Status: UNCONFIRMED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → WORKSFORME

Comment 4

18 years ago
working for me
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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