449952 - Locks up when printing from preview screen

Status: RESOLVED INCOMPLETE

(Core :: Print Preview, defect)

Description

[JEROME KRUMPELMAN]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

I usually print from the preview screen ( [ALT]-[F] , [V] ). When I press the [PRINT] button on the preview screen, the initial alert is sent to the printer. Then the it gets locked. Nothing happens. I go to the Control Panel-Printer and look at printer activity. It says "spooling". For 10 minutes, it says spooling. I cancel the spooling op. Return to Firefox window. The advice window says "Processing". I can't close it. I must shut down Firefox to break the lock up.

Reproducible: Always

Steps to Reproduce:
1. Press [ALT]-[F], then [V]
2. Press [PRINT]
3. 
Actual Results:  
Actual results = printer alert followed by lockup. By printer alert I mean, I link to printer by Bluetooth. The alert happens when the printer moves from the "off" state to the "on" state and Bluetooth light blinks.

Expected Results:  
Expected results
 [1] printer alert
 [2] printing on printer

This feature worked fine when I was using Firefox 2.2, last week. Printer works fine with other appls.

Comment 1

[Wayne Mery (:wsmwk)]

Jerome,
does this work in version 3.6? 

(generally speaking, printing greatly improved in v3.5 and v3.6)

Comment 2

[Ed Morley [:emorley]]

Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later in safe mode:
http://support.mozilla.com/kb/Safe+Mode

If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later:
http://www.mozilla.com/en-US/firefox/all-beta.html