450146 - The new XUL security error pages are not shown and I cannot add security exceptions.

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Security: UI, defect)

Description

[truemped]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; de; rv:1.9.0.1) Gecko/2008070206 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; de; rv:1.9.0.1) Gecko/2008070206 Firefox/3.0.1

If I click on the above mentioned URL, e.g. the new XUL error pages are not shown but the old error sheet. In contrast to bug <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=431712">#431712</a> the sheet is permanently shown and "browser.xul.error_pages.enabled" is set to true.

In addition I cannot add an exception to the security settings. If I open "show certificates->servers" and try to download the server certificate the error sheet pops up and I cannot click on the 'approve exception' button.

I have installed the new Firefox 3 after having used version 2. Unfortunately Firefox 3 is not useable for me since every page with a self signed certificate is blocked for me.

Any help is appreciated! Thanks!

Reproducible: Always

Steps to Reproduce:
1. Go to https://agilo.agile42.com

Comment 1

[Johnathan Nightingale [:johnath]]

There is certainly a bug if the error pages aren't showing up (they show up for me) but incidentally, this is also an odd site - the cert is issued to a person, not a website, and is marked as a CA.

Do you have this problem on more "normal" broken certs, like https://amazon.com/ ?

Comment 2

[truemped]

Yes, unfortunately! The error code is "ssl_error_bad_cert_domain" but I doubt this info helps... The error page is not shown, only the error sheet...

Comment 3

[Kai Engert (:KaiE:)]

OSX 10.4.11

Fresh Firefox 3.0.1 download
Tried both old and a new fresh profile.
Both profiles have "browser.xul.error_pages.enabled" set to true.

I can not reproduce your bug.

I get the error page, and I can add an exception, and then I can load the page.

Can you please try a fresh profile yourself?
The only way I know how to use another profile in Firefox on OSX is:
- open terminal
- cd to your firefox.app directory
- cd into subdirectory Contents/Macos
- ./firefox -ProfileManager

Comment 4

[Johnathan Nightingale [:johnath]]

For more information on creating a new profile to answer Kai's question, see this support page:

http://support.mozilla.com/en-US/kb/Managing+profiles

Basically, we are trying to determine whether your problem can be traced to either some misbehaving extension or other profile "weirdness"

Comment 5

[truemped]

Thanks alot! Propably the old Firefox 2 Profile blocked something. Everything works for me now! Sorry for the additional work :)

Comment 6

[Kai Engert (:KaiE:)]

It would be interesting to know what exactly blocked it.
But I guess it would be tricky and a bit of work to find out :-/

Resolving as INCOMPLETE, because obviously there is a problem, but we don't know which.