problem starting firefox

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: himithefae, Unassigned)

Tracking

3.0 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
Build Identifier: Mozilla Firefox 3.0.1

Try to start up firefox, and I get an error message that says:
"Entry Point Not Found
The procedure entry point NSS_CMSSigned Data_ could not be located in the dynamic link library smime3.dll"

This has not ever happened before, i've been using firefox for a few monthss. I added two add ons the other day, but firefox still ran fine.

Reproducible: Always

Steps to Reproduce:
1. 
2.
3.

Comment 1

10 years ago
Does Firefox start up in Safe Mode (http://support.mozilla.com/en-US/kb/Safe+Mode)?
Summary: problem starting firefoc → problem starting firefox
(Reporter)

Comment 2

10 years ago
(In reply to comment #1)
> Does Firefox start up in Safe Mode
> (http://support.mozilla.com/en-US/kb/Safe+Mode)?
> 

no

Comment 3

10 years ago
Does this issue still exist? If it does, please try installing firefox 3.0.4 in a new directory (after uninstalling all other installs) and report back.

Comment 4

10 years ago
@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 3.0 Branch
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