452301 - Spurious "you need to enable cookies" message although I'm logged in

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot of error message

Summary: Spurious "you need to enable cookies" message although I'm logged in

Steps to Reproduce:

1. Load http://support.mozilla.com/tiki-login_scr.php
2. Click "Remember Me" (not sure if this is necessary?)
3. Delete your support.mozilla.com cookies
4. Click Log in
5. You're taken to http://support.mozilla.com/tiki-error.php?error=You+have+to+enable+cookies+to+be+able+to+login+to+this+site

Comment 1

[Laura Thomson :laura]

This occurs because the cookie gets set on loading http://support.mozilla.com/tiki-login_scr.php.  You then delete it, and when you get to the next page the cookie it was expecting isn't set, hence you get the error message.  I'm not sure this is worth fixing - not urgent.

Comment 2

[David Tenser [:djst]]

WONTFIX as this is not happening to people that aren't deleting cookies manually like our friend Stephen!