Closed
Bug 452551
Opened 16 years ago
Closed 15 years ago
Firefox EXTREMELY slow to open
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: kristyjmoore, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 I went to open Firefox. I wait about 5 to 10 minutes and then it finally opened. I have tried opening it first after I connect to the internet before I open anything else or after I have used other programs first and it still takes it forever to open. I tried it on another Windows account and it took less than 30 seconds to open. I have tried opening it first after I connect to the internet before I open anything else or after I have used other programs first and it still takes less than 30 seconds to open it. I went back to the Windows user account where it opens slow and delete the Mozilla folder there, uninstalled it, and re-installed it. Then for the first 3 to 4 that I opened it it would open in less than 30 seconds and then after that it started taking 5 to 10 minutes to open again. I even deleted the profiles extensions and plug-ins add-ons and bookmarks (after backing up the bookmarks) uninstalled and re-installed Firefox 3.0 and the same thing still happened. I deleted the same files again and uninstalled firefox 3.0 and downloaded Firefox 3.0.1 and then installed it. The same thing happens. I really don't want to use a browser (Internet Explorer 7) that uses too many system resources. Why does it take Firefox 5-10 minutes to show up. What is the issue and why is it doing this. How do I resolve this. Reproducible: Always Steps to Reproduce: 1.Opened Firefox 3.0 2.Waited 5-10 minutes for it to open 3.Closed Firefox 4.Logged off Windows Account 5.Logged on to another Windows account 6.Opened Firefox 3.0 7.Waited 30 seconds 8.Firefox opened 9.Closed Firefox 10.Logged out of Windows account 11.Logged back into Windows account where Firefox opens slow 12.Went to http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows 13.Followed to instructions for a clean uninstall 14.Downloaded Firefox 3.0 15.Installed Firefox 3.0 16.Opened Firefox 3.0 17.Wait 30 seconds for it to opened 18.Opened within 30 seconds when opening it the first 3 or 4 different times 19.After that went back to taking 5-10 minutes to open 20.Closed out of Firefox 21.Went to http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows 22.Followed instructions for clean uninstall 23.Downloaded Firefox 3.0.1 24.Installed Firefox 3.0.1 25.Opened Firefox 3.0.1 26.Waited 30 seconds for it to open 27.Opened within 30 seconds when opening it the first 3 or 4 different times 28.After that went back to taking 5-10 minutes to open Actual Results: Extremely slow to open Expected Results: To open in reasonable amount of time
Comment 1•16 years ago
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Did you remove the user profile (or create a new one) ? It's possible that this is caused by something in your profile, so reinstalling the software wouldn't help.
Reporter | ||
Comment 2•16 years ago
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I followed the instructions on http://kb.mozillazine.org/Uninstalling_Firefox#On_Windows
Comment 3•16 years ago
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Bugzilla isn't a support forum. This issue is in general to vague at the moment to be diagnosed for a developer to fix successfully. More information is needed about your configuration to determine if it is, actually a code problem, and not, what's more likely a configuration or system problem on your computer. I would suggest http://support.mozilla.com and http://support.mozilla.com/forum/ for help with your problem.
Reporter | ||
Comment 4•16 years ago
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Define configuration (In reply to comment #3) > Bugzilla isn't a support forum. This issue is in general to vague at the moment > to be diagnosed for a developer to fix successfully. More information is needed > about your configuration to determine if it is, actually a code problem, and > not, what's more likely a configuration or system problem on your computer. > > I would suggest http://support.mozilla.com and > http://support.mozilla.com/forum/ for help with your problem.
Comment 5•15 years ago
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Not the place for help. Listen to Wolf please.
Severity: critical → major
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
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Description
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