452653 - Cleared history but url dropdown isn't empty

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Articles, task)

Description

[Majken Connor [:Kensie]]

This is the top issue. We need an article or redirect to the how to disable the smart location bar article with a title like this and it needs to go on the front page in the top issues.

People are clearing their history, checking the location bar dropdown and not realizing those are bookmarks, so the article should also link to information about the smart location bar.

Comment 1

[Chris Ilias [:cilias]]

Do you know what the articles people have been looking at, before asking this in Live Chat?
A while back, we edited <http://support.mozilla.com/en-US/kb/Clear+Location+bar+history> to include a note about bookmarks in the Smart Location Bar.
There are some comments on <http://support.mozilla.com/en-US/kb/Smart+Location+Bar> asking how to turn it off.

Comment 2

[Majken Connor [:Kensie]]

Ok, I think rather than making a new article then we should add the missing info to http://support.mozilla.com/en-US/kb/Clear+Location+bar+history as a section rather than just that note, and include the link to Hide Unvisited, then put this one on the front page.

Comment 3

[Chris Ilias [:cilias]]

http://support.mozilla.com/en-US/kb/Clearing+Location+bar+history

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified; http://support.mozilla.com/en-US/kb/Clearing+Location+bar+history#I_still_see_items_with_a_star_in_the_Location_bar exists (editors can further clean up the content if they so wish, but it's there).