New content needs to be added about the user reading the knowledge base articles and position in queue info. It would be nice if something about rejecting people who haven't searched the kb and people not first in line. I figured Lucy or zzxc would want to do it, so I didn't.
Assigning to Matthew for triage.
Assignee: nobody → bugs
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
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