computer shuts down and restarts when pressing the get mail button

RESOLVED INCOMPLETE

Status

Thunderbird
General
--
critical
RESOLVED INCOMPLETE
9 years ago
9 years ago

People

(Reporter: Chris Hudson, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: version 2.0.0.16 (20080708)

Most of the time the "get mail" button works fine but when thunderbird has been open for awhile and I push the get mail button computer will shut off and restart. There will be a your computer has recovered from a serious error box and the send to microsoft to check for errors box.

Reproducible: Sometimes

Steps to Reproduce:
1. open thunderbird
2. leave open for about 30 minutes.
3. click get mail button
Actual Results:  
 restarts and gets error box

Expected Results:  
 same as above

Comment 1

9 years ago
This sounds like you have hardware trouble. Try memtest (http://www.memtest.org/), check possible heat problems and so on.

Comment 2

9 years ago
No response from reporter in over two weeks, so resolving as incomplete.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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