Status

RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: durumdara, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2010-07-25)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; hu; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: 2.0.0.16 (20080708)

1.) 
The [new mail]] notifier sometimes open the clicked message directly, sometimes only select it (go into it's folder and select it), sometimes not do anything.
Why?

2.)
When I clicked some notifier elements (a new mail) the notifier open this mail WITH REPLACING THE LAST OPENED MAIL WINDOW.
In the global settings I already set that "mails are opening in new window".
So I don't understand, why it do this?
The last message window replaced with this new one. I hate it.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

10 years ago
Please try to reproduce this in Safe Mode, and give detailed steps to reproduce, as well as a clear description of the bug.
The "open mails in new window" is just for what should happen when you double click messages in the thread pane.

One issue per bug report please.
(Reporter)

Comment 3

10 years ago
(In reply to comment #2)
> The "open mails in new window" is just for what should happen when you double
> click messages in the thread pane.
> 
> One issue per bug report please.

Hi!

This is wrong for the users. Users keep their mails in opened state for later use. If the TDB replaces them with new mails - this makes them angry (like me).

dd
(Reporter)

Comment 4

10 years ago
(In reply to comment #1)
> Please try to reproduce this in Safe Mode, and give detailed steps to
> reproduce, as well as a clear description of the bug.

For example:

Today I have been working, and I saw that new mail arrived.
I double clicked to "mail" icon in the systray.
It focused the Main TDB window, but it is not go to the new mail (to the first), and it is not popup the list of the new mails.

As I saw, two mails arrived. So the main problem that if MORE mail arrived, the double click not popup the white dialog with arrived mail list; only set focus to TDB main window.

This is not conseqvent (I write it good?) working.
The good is:
a.) if one mail arrived, then go to this mail.
b.) if more mail arrived, TDB must popup a window with the list of them, and I can select them: and then TDB go to this mail.

The working method now confusing me.
if one mail arrived, and I clicked to notifier, the GO TO this mail.
if more, and I clicked to notifier, nothing happened
sometimes the notifier show all arrived mails. If I clicked to one of them, it is OPENED.
So please unify this: OPEN or GO TO.

Comment 5

10 years ago
> This is not conseqvent (I write it good?) working.

I think you meant consistent. This seems like it is turning into more of an enhancement request.

Updated

9 years ago
Component: General → Mail Window Front End
QA Contact: general → front-end
durumdara, using latest TB 3.1.x both your issue should be "work for me" (aka WFM).

Specifically, point #2 work if you on menu-->tools-->options, tab "advanced"-->reading&displaying set to true option "open message in new window".

Do you agree?

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8pre) Gecko/20100705 Lightning/1.0b2 Lanikai/3.1.1pre ID:20100705040002
Whiteboard: closeme 2010-07-25

Comment 7

8 years ago
no response, so => incomplete
if you feel this is in error, after checking prior tips, and performing any tests needed, please comment
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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