Frequent crashing after update to 3.0.2

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: msamek, Unassigned)

Tracking

({crash})

3.0 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-04-25 [need crash report])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GoogleT5; .NET CLR 1.1.4322; .NET CLR 1.0.3705; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.590; InfoPath.2)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.2) Gecko/2008090514 Firefox/3.0.2

I am getting frequent and apparently random (cannot find a pattern to it) crashing after the auto-update to 3.0.2

Some crashes have left an event in NT log:

Faulting application firefox.exe, version 1.9.0.3169, faulting module xul.dll, version 1.9.0.3169, fault address 0x000c6e35.

Other crashes do not leave an event, or bring up the crash manager.

Twice, windows completely hung (not even mouse moving) so I had to hit the reset button.



Reproducible: Couldn't Reproduce

Steps to Reproduce:
1.
2.
3.

Comment 1

10 years ago
Try reproducing in Safe Mode.
(Reporter)

Comment 3

10 years ago
Crash manager came up in safe mode. Still crashing every few minutes. Here is what the crash manager had to say:

Add-ons: notebook@google.com:1.0.0.22,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}:0.14,moveplayer@movenetworks.com:1.0.0.07103010,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.2
BuildID: 2008090514
CrashTime: 1221278244
InstallTime: 1221142035
ProductName: Firefox
SecondsSinceLastCrash: 51383
StartupTime: 1221277768
Theme: classic/1.0
URL: http://scores.espn.go.com/mlb/scoreboard
UserID: 98c0ef42-933a-4309-82de-8807c40a4f76
Vendor: Mozilla
Version: 3.0.2

This report also contains technical information about the

Comment 4

10 years ago
Marcel, that crash report is gone. Can you still reproduce this issue? And provide a new crash report id as provided by putting about:crashes in the address box.
Keywords: crash
Whiteboard: closeme 2009-04-25 [need crash report]
Version: unspecified → 3.0 Branch
(Reporter)

Comment 5

10 years ago
I'm sorry but 3.0.2 was so unstable for me that I gave up on it so I'm not really in a position to easily try to reproduce the problems. Now, however, I've been using 3.1b3 for the last couple of weeks and it has been rock solid.

Comment 6

10 years ago
Marcel, thanks for the update. since we have no solid steps, and essentially no longer have the testcase ...
=> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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