firefox closes when I log into my email

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: franjoseph1, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-11-01])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Whenever I open my Yahoo Mail, I always get an error message saying that firefox has encountered an error and needs to close.  Even when I try to restore my previous session, the same error keeps on occuring.  Also there are times when I get the same error message in the middle of surfing sites

Reproducible: Always

Steps to Reproduce:
1.Go to mail.yahoo.com
2.Try to login.
3.When I get to the welcome page, that's when the error message appears
Since lots of people use Yahoo Mail successfully the crash likely depends on the specific configuration of your computer and you'll need help from technical support to figure it out. And we can't really address this as a "bug" to fix until we figure out what's contributing to the crash.

If you're submitting crash reports to us that would be helpful in figuring out the specific failure point, and tech support will help you find that, too.

http://support.mozilla.com

Specifically this article might help, but if not please see the "forums" link in the site menu
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+using+Yahoo+Mail
Group: core-security
This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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