Can't stay signed in to my yahoo account

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: skwalters@comcast.net, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-12-01])

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

I am unable to stay logged in to my yahoo account. I have the "keep me signed in for 2 weeks" option checked, I have cleared cookies, etc. but whenever I close out of firefox and go back to yahoo, I have to sign in all over again. This just started within the past week or so. I am unable to stay sigend in using Internet Explorer.

Reproducible: Always

Steps to Reproduce:
1.Sign in to yahoo account
2.Keep me signed in for 2 weeks
3. Log out
Actual Results:  
I am logged out from yahoo automatically

Expected Results:  
TO stay logged in

Comment 1

10 years ago
Are you sure your IP just doesn't get changed cause nowadays a lot of sites don't solely use cookies for logins.
(Reporter)

Comment 2

10 years ago
Yes, I am sure it is not due to my IP.

Comment 3

9 years ago
My problem may be related to this one.  I sign on to my.yahoo and select 'remember sign on for 2 weeks'  In the past this has always allowed me to just go right to my yahoo page without first signing on.  This stopped working about 1 week ago.  Now, when ever I close FF, when I open FF again and browse to My.Yahoo I'm forced to sign on again.  I was using FF 3.0.8.  Upgrade to 3.0.9 did not solve the problem.  Retrograde to FF 3.0 did not solve problem.  The problem does not exist in IExplorer.  The problem does not exist in Opera 9.64 which I'm now compelled to use although I'd rather use FF.  In FF cookies are set Accept/Until expired.  Further, My.Yahoo.com cookies are set Always allow.  I do not use any 3rd party or addon cookie control software.  I've ruled out yahoo and my anti-virus software because the desired yahoo funtion works fine in other browsers.  This is not an intermittant problem, it happens every time.

Comment 4

9 years ago
I'm having the same experience with Yahoo, using Firefox 2.0.17, 3.0.12, 3.0.13 and 3.5.2 for OS/2. The same thing happens at iGoogle.com as well. I think Yahool changed something, but I don't know what because I was able to "Keep me signed in" under 2.0.17. That function works on Firefox versions operating under my WinXP systems but not on the OS/2 versions of Firefox. The problem happens every time I start Firefox, although if I return to the page after signing in (even in a new tab), I don't have to sign in again. It may be that Yahoo and Google both rely on something in Windows that's not in OS/2, but I couldn't say what that is.

Comment 5

9 years ago
Following up on my previous comment, the problem is solved-- for me at least. I renamed "cookies.sqlite" and then restarted Firefox. I was automatically signed into Yahoo without anything further being required. I tested iGoogle.com and that fixed my signin problem there also. I deleted the renamed file. Try that on your system and see if it works.
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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