455893 - Mozilla will not make a history, nor can I record bookmarks. All bookmark lost on upgrade. Blank page ALWAYS loads at startup, despite changing options.

Status: RESOLVED WORKSFORME

(Firefox :: Bookmarks & History, defect)

Description

[Sam]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Updated to this version of Firefox.
1. On startup, blank page loads. If I click the "Home" icon, a Firefox Start-UP page loads, not my "excite.com" home page.
2. Also, all bookmarks were lost/deleted on upgrade, and I cannot "bookmark" any pages.
3. Finally, Firefox does NOT make a history of web pages visited.

Reproducible: Always

Steps to Reproduce:
1. Run Firefox

Actual Results:  
As described in "Details" above.

Expected Results:  
1. Opened to my Home page, "excite.com".
2. add a bookmark for the selected page.
3. keep a history of web sites visited.

none.

Comment 1

[Sam]

Oh, yes. The "Back" and "Forward" buttons are grayed out -- cannot return to a previous page -- and the dropdown "History" button arrow is also grayed out.

Comment 2

[Matthias Versen [:Matti]]

This is a support request and you can not file support request bugs here.
Please use http://support.mozilla.com

You can try a new profile :
http://support.mozilla.com/en-US/kb/Managing+profiles#Starting_the_Profile_Manager

marking wfm

Comment 3

[Tyler Downer [He/Him]]

Or you can try Safe Mode