Cannot access yahoo mail and any other yahoo websites with firefox.

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: taekmass, Unassigned)

Tracking

3.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-11-01], URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-GB; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Cannot access yahoo mail and any other yahoo websites with firefox since updating to newest firefox version. Page remains blank forever. However Yahoo works with IE. 
I reinstalled firefox with no effect, i followed the compatibility tip and set it to win2000 with no effect. I dont seem to have a malware according to Kaspersky and Adaware2008. Everytime i try to access tools=>options from firefox command bar, firefox switches off.

Reproducible: Always

Steps to Reproduce:
1.Access Yahoo! URL
2.
3.
Actual Results:  
No response, no access

Expected Results:  
to access page and yahoo mail

Comment 1

10 years ago
This should be in Firefox - General for now. I'm not sure how to solve your problem, but you can also try asking for help in the Live Support chat - http://support.mozilla.com/ .
Component: Disability Access → General
QA Contact: disability.access → general
Version: unspecified → 3.0 Branch
You can try 3 things:
As first step clear the browser cache using tools/clear private data/[x]cache
As next step you can run Firefox in the Firefox safemode (just start it without checking a checkbox there) :
http://kb.mozillazine.org/safe+Mode
and if you still have the problem create an additional test profile:
http://kb.mozillazine.org/Profile_manager
This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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