456480 - greetings.aol.com -- AOL-American Greetings Card Site Sniffing for Firefox Instead of Gecko

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: English US, defect)

Description

[David E. Ross]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080702 SeaMonkey/1.1.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080702 SeaMonkey/1.1.11

Someone with an AOL account sent me an on-line greeting card, which is produced through AOL in conjunction with American Greetings.  When I went to the link in the E-mail message, I was told to download and install Flash.  I already have Flash 9.0.124.0 installed for SeaMonkey.  I could not access the greeting card.  

I revisited the link while spoofing Firefox with the UA string indicated below.  Then, I had no problem viewing and listening to the greeting card.  

The spoof UA string was:
   Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) 
      Gecko/20080702 SeaMonkey/1.1.11, NOT Firefox/2.0.0.16

Reproducible: Always




The greeting card used Flash to display both audio (music) and visual (animation).  

No, I did not try to communicate this problem to AOL.  I do not have an AOL account.  I could not readily find a link for reporting this problem.  

No, I will not ask the sender of the greeting card to contact AOL.  He already thinks I'm strange because I don't use Internet Explorer.

Comment 1

[Chris Lawson (gone)]

(In reply to comment #0)

> No, I did not try to communicate this problem to AOL.  I do not have an AOL
> account.  I could not readily find a link for reporting this problem.  

Might I suggest any of their multitude of tech support addresses?

Comment 2

[David E. Ross]

Before I submitted this bug report, I searched for a way to communicate the problem to AOL.  I could not find any way to do this.  I suspect that AOL's technical help is available only to AOL subscribers after they login.  I'm not an AOL subscriber and cannot login.

Comment 3

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.

Comment 4

[David E. Ross]

AOL no longer provides on-line greeting cards.