Closed Bug 457483 Opened 17 years ago Closed 17 years ago

Firefox crashes twice a day with "Runtime Error" and "Microsoft Visual C++ Runtime Library" dialog box

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.0 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
VERIFIED INCOMPLETE

People

(Reporter: fb.t.ntl-a, Unassigned)

References

Details

(Keywords: crash)

Attachments

(6 files)

Screenshot of the crash message
11.12 KB, image/png
Details
small screenshot of Bug 457483
34.52 KB, image/jpeg
Details
Crash analisys with WinDBG
22.25 KB, text/plain
Details
Another crash dump with WinDBG
29.61 KB, text/plain
Details
Crash dump #3
24.27 KB, text/plain
Details
Crash dump #4
30.67 KB, text/plain
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.2) Gecko/2008091620 Firefox/3.0.2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.2) Gecko/2008091620 Firefox/3.0.2 Firefox is crashing twice a day- with "Runtime Error" displayed in a "Microsoft Visual C++ Runtime Library" dialog box. The error occurs suddenly. Most of the times, I'm not even working with Firefox (it's just loaded in the background)... Reproducible: Always Steps to Reproduce: 1. Load firefox 2. wait :-) 3. after a few hours, FF crashes
Keywords: crash
Flags: blocking-firefox3.1?
Severity: critical → blocker
Version: unspecified → 3.0 Branch
Today I came a step closer to the root cause of the problem: After I started a new instance of Firefox and tried to visit a secure banking web site using an "https" URL, Firefox crashed... I realized that several tabs I have openend a associated to https sites (in my case, TechNet web site pages that required me to login at Microsoft's live.com web site). Maybe a faulty "https" implementation causes Firefox to constantly crashing?
Severity: critical → blocker
Not a blocker; that's for when a dev can't do anything until something is fixed. Get a stacktrace if you want to do something here: http://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report You can also try: http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes http://support.mozilla.com/en-US/kb/Troubleshooting+plugins if you've learned to reproduce easily.
Severity: blocker → critical
Dear Dave, thank you for your email - because it means, at least somebody is watching the error I'm experiencing. And I'm not alone: Several others are also having this annoying bug with Firefox 3.0x according to your forum... I did already what you recommend and send you several crash reports with stack traces. Are you or someone else working on these to get the bug fixed? As it looks like it has something to do with the SSL implementation in Firefox: Just open several tabs for visiting different Microsoft Technet web sites (https logon at live.com is requuired), and then the error occurs in just a few others - again and again and again. Can you help here? Thanks a lot!
Dear Dave, thank you for your email - because it means, at least somebody is watching the error I'm experiencing. And I'm not alone: Several others are also having this annoying bug with Firefox 3.0x according to your forum... I did already what you recommend and send you several crash reports with stack traces. Are you or someone else working on these to get the bug fixed? As it looks like it has something to do with the SSL implementation in Firefox: Just open several tabs for visiting different Microsoft Technet web sites (https logon at live.com is requuired), and then the error occurs in just a few others - again and again and again. Can you help here? Thanks a lot!
Most users can goto https sites just fine, so as of yet this is not diagnosed as a bug in Firefox. Did you go through the trouble shooting steps I posted? (and, as per standard Internet tips: don't click submit twice ;) This is an exceedingly generic error message, so there's no reason to think anyone else getting it is hitting the same problem unless they're doing so the same way. If you have information on this, post it here. If you have a stack trace then post it here. Please read the page I linked to twice. Go to about:crashes and paste the crash IDs for this here so I can look at them.
Clicking the submit button twice happend unintentionally - sorry for that. Here are some crash IDs about:crashes is showing me: 7c804163-8ce2-11dd-8f43-001cc4e2bf68 7549c18f-8ce2-11dd-996b-001a4bd43e5c 62819561-8ce2-11dd-8cbd-001a4bd43ed6 https might be the root cause for this error. At least it seems to be a common error because on your message board I found the thread http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=134878 with a very similar error reported by several users. Because I love FireFox: Are you able to fix that error anytime soon?
(In reply to comment #8) > https might be the root cause for this error. Please don't jump to conclusions. Correlation does not imply causation. There is no evidence of this, and if this would true there'd be hundreds or thousands of bug reports to this effect here. A severe crash in SSL would not go so unnoticed. > At least it seems to be a common > error because on your message board I found the thread > with a very similar error reported by several users. This may be the most generic error message in existence. Pretty much any program built for Windows will throw something like this up when it crashes with nothing better to say. Each and every one of you could be getting the same message through completely different crashes for all I know. Your first report is a jemalloc crash: bp-7c804163-8ce2-11dd-8f43-001cc4e2bf68 0 mozcrt19.dll arena_run_reg_alloc jemalloc.c:2747 1 mozcrt19.dll arena_malloc_small jemalloc.c:3639 2 mozcrt19.dll arena_malloc jemalloc.c:3713 3 mozcrt19.dll malloc jemalloc.c:5750 4 xul.dll PL_DHashAllocTable pldhash.c:90 5 xul.dll ChangeTable pldhash.c:537 6 xul.dll PL_DHashTableOperate pldhash.c:588 7 xul.dll nsCOMPtr_base::assign_from_qi nsCOMPtr.cpp:96 8 xul.dll nsTHashtable<nsStringHashKey>::PutEntry nsTHashtable.h:182 9 xul.dll nsBaseHashtable<nsHashableHashKey,__int64,__int64>::Put nsBaseHashtable.h:145 10 xul.dll nsComponentManagerImpl::ReadPersistentRegistry mozilla/xpcom/components/nsComponentManager.cpp:943 11 xul.dll xul.dll@0x2db855 12 xul.dll ScopedXPCOMStartup::Initialize mozilla/toolkit/xre/nsAppRunner.cpp:963 13 xul.dll XRE_main mozilla/toolkit/xre/nsAppRunner.cpp:2986 14 firefox.exe wmain mozilla/toolkit/xre/nsWindowsWMain.cpp:87 15 firefox.exe firefox.exe@0x217f 16 kernel32.dll BaseProcessStart It goes from XUL (i.e. Firefox window code) to memory allocation. No clue what it is off-hand. The other two don't want to load right now. Are the recent or old? Are you sure these are ALL the same crash you're reporting here? bp-7549c18f-8ce2-11dd-996b-001a4bd43e5c bp-62819561-8ce2-11dd-8cbd-001a4bd43ed6 As I said in comment 2 and again in comment 7, if you can reproduce this then go thought the standard troubleshooting steps: http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes http://support.mozilla.com/en-US/kb/Troubleshooting+plugins The suggestion that popus up frequently if you search for "Runtime Error" on the forums is just to give a clean install and/or a new profile a try: http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Clean_reinstall Though, only resort to cleaning everything out _after_ trying to figure out the cause here, otherwise you may just do it again and we would like to know what's going on here. (if just for everyone else)
Summary: Firefox crashes twice a day with "Runtime Error" and "Microsoft Visual C++ Runtime Library" dialog box → Firefox crashes twice a day with "Runtime Error" and "Microsoft Visual C++ Runtime Library" dialog box [@ arena_run_reg_alloc ]
Unfortunately, crash manager only shows up sometimes after Firefox crashes again - hence, I'm only able to provide crash reports sometimes... Is there a manual way of starting the crash manager after Firefox crashed?
please see bug 461692 comment 2 for instructions
When I should do so? After Foirefox crashed and before I start it up again, or when? Why I cannot simply run the Crash Reporter manually???
yes, when you see that dialog. the crash reporter relies on an API hook from the OS. the fatal errors you're encountering are kind of forced. Imagine you're tied to a chain and you're walking around near the edge of a canyon. You wander around and all of a sudden you're hanging 30ft down off a bridge that went across the canyon. You know you should be dead, but you're not quite dead. What do you do? Scream: "Help! I'm dying!" Unfortunately, you're too far below the bridge and away from the canyon walls, so you say your final prayers, and once someone acknowledges that you're dead, they cut your chain and let you go. the end. not the happiest death, but there wasn't any way for you to do anything else. you couldn't even crash without simply letting go. Normally when you crash, you've actually executed a specific errant instruction which is caught by the OS. In these cases, what actually happened was you reached a point of no return and the code was written to inform developers that this happened. That chain you dragged along with you shows the developer exactly what wrong, but only for as long as the chain is left lying around. classically it was better / easier to attach a debugger to a dialog such as the one you've hit than to attach a debugger to an illegal instruction. This has changed, and perhaps someday we'll enhance the crash reporter to hook these dialogs too.... Sadly there are essentially an uncountable number of such exitpoints so while we could try to catch some, we'll never catch them all.
Am confirming this bug. In Firefox 3.0.3 , its happening several times each morning now. Not related to any particular site(s) as i see it. FF exits leaving only that attached pic of screen error msg, saying ".. application has to exit. Application requested Microsoft Visual C++ to exit in an unusual way. Report this to the authors of the application.." (my paraphrasing)
Comment on attachment 345947 [details] small screenshot of Bug 457483 This has been occurring for weeks. FF runs from a ramdrive on laptop and also same on a big 600gb RAID system with new ASUS M3A78-T mobo with 4G's ram. All systems are XPPro at SP3 and all subsequent updates/fixes. Its so bothersome now that its impelling me to ditch FF .. and that means its serious!! tkjtkj@gmail.com
(In reply to comment #14) > Am confirming this bug. In Firefox 3.0.3 , its happening several times > each morning now. Not related to any particular site(s) as i see it. Jon, please don't post in other reports unless you can contribute something new. There is nothing to indicate that this is the same issue: (quoting myself from comment #9) > This may be the most generic error message in existence. Pretty much any > program built for Windows will throw something like this up when it crashes > with nothing better to say. Each and every one of you could be getting the same > message through completely different crashes for all I know. Also see comment 13 for timeless' colorful explanation of what the message means. Please do the following, in order: 1. http://support.mozilla.com/en-US/kb/Basic+Troubleshooting 2. http://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report 3. Post a new bug report with your results from #1 and #2, as well as any other info you can get.
(In reply to comment #14) > Created an attachment (id=345947) [details] > small screenshot of Bug 457483 > > Am confirming this bug. In Firefox 3.0.3 , its happening several times > each morning now. Not related to any particular site(s) as i see it. > > FF exits leaving only that attached pic of screen error msg, saying > ".. application has to exit. Application requested Microsoft Visual > C++ to exit in an unusual way. Report this to the authors of the > application.." (my paraphrasing) Thank you, Jon! With you, at least somebody else is CONFIRMING this bug I'm experiencing several times a day! And we are not alone: According to http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=134878, there are several users that have crashes with FF 3.x and this error. I hardly believe the guys at Firefox aren't taking us seriously... Because the bug is there and occures every day.
(In reply to comment #17) > Thank you, Jon! > With you, at least somebody else is CONFIRMING this bug I'm experiencing > several times a day! > > And we are not alone: According to > http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=134878, > there are several users that have crashes with FF 3.x and this error. This is like two random people on the street coughing and then deciding you both have the same rare disease. You cannot diagnose problems from generic super-common symptoms. "Runtime Error" is a synonym with "apparently it broke". I have see this dozens and dozens of times in MANY different programs. Please stop trying to over-analyze things here. Horoscopes are more informative. Have you attempted any basic troubleshooting like I mentioned in comment 9? Read it and the support pages I linked to. It's just the stuff you find when searching for "Runtime Error" on the support forums, which you haven't done. If you ask for help then please follow the given help. This is not a support forum; this is a bug tracker. If no one here can reproduce your issue then it is not a confirmed bug. You have no steps to reproduce and thus it's still UNCONFIRMED. I don't know if it's a Firefox bug or an add-on bug or a corrupted profile or something wrong with your system or what. It's up to you to investigate your system, because we are physically incapable of doing so: http://support.mozilla.com/en-US/kb/Basic+Troubleshooting This is the 4th time I have posted links to basic help pages in comments here. Read and follow the basic help pages if you want help.
As requested from Dave, here is the output from the WinDBG analysis: Microsoft (R) Windows Debugger Version 6.6.0007.5 Copyright (c) Microsoft Corporation. All rights reserved. *** wait with pending attach Symbol search path is: C:\WINDOWS\Symbols;SRV*c:\localsymbols\*http://symbols.mozilla.org/firefox Executable search path is: ModLoad: 00400000 0044d000 C:\Programme\Mozilla Firefox\firefox.exe ModLoad: 7c910000 7c9c7000 C:\WINDOWS\system32\ntdll.dll ModLoad: 7c800000 7c907000 C:\WINDOWS\system32\kernel32.dll ModLoad: 60490000 60dee000 C:\Programme\Mozilla Firefox\xul.dll ModLoad: 60210000 60273000 C:\Programme\Mozilla Firefox\sqlite3.dll ModLoad: 60000000 600ae000 C:\Programme\Mozilla Firefox\MOZCRT19.dll ModLoad: 77be0000 77c38000 C:\WINDOWS\system32\msvcrt.dll ModLoad: 60100000 601ad000 C:\Programme\Mozilla Firefox\js3250.dll ModLoad: 600b0000 600e0000 C:\Programme\Mozilla Firefox\nspr4.dll ModLoad: 77da0000 77e4a000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e50000 77ee2000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 77fc0000 77fd1000 C:\WINDOWS\system32\Secur32.dll ModLoad: 71a30000 71a3a000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71a10000 71a27000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71a00000 71a08000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76af0000 76b1e000 C:\WINDOWS\system32\WINMM.dll ModLoad: 7e360000 7e3f0000 C:\WINDOWS\system32\USER32.dll ModLoad: 77ef0000 77f37000 C:\WINDOWS\system32\GDI32.dll ModLoad: 60430000 60448000 C:\Programme\Mozilla Firefox\smime3.dll ModLoad: 60340000 603ea000 C:\Programme\Mozilla Firefox\nss3.dll ModLoad: 603f0000 60404000 C:\Programme\Mozilla Firefox\nssutil3.dll ModLoad: 600f0000 600f7000 C:\Programme\Mozilla Firefox\plc4.dll ModLoad: 600e0000 600e7000 C:\Programme\Mozilla Firefox\plds4.dll ModLoad: 60410000 60430000 C:\Programme\Mozilla Firefox\ssl3.dll ModLoad: 7e670000 7ee90000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f40000 77fb6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774b0000 775ed000 C:\WINDOWS\system32\ole32.dll ModLoad: 77bd0000 77bd8000 C:\WINDOWS\system32\VERSION.dll ModLoad: 72f70000 72f96000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 76350000 7639a000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773a0000 774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ModLoad: 76330000 7634d000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76320000 76325000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 75790000 757fb000 C:\WINDOWS\system32\USP10.dll ModLoad: 770f0000 7717b000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 60df0000 60df7000 C:\Programme\Mozilla Firefox\xpcom.dll ModLoad: 59dd0000 59e71000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 5b0f0000 5b128000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 746a0000 746eb000 C:\WINDOWS\system32\MSCTF.dll ModLoad: 65780000 657a3000 C:\Programme\Alwil Software\Avast4\AhJsctNs.dll ModLoad: 778f0000 779e4000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76f90000 7700f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77010000 770e3000 C:\WINDOWS\system32\COMRes.dll ModLoad: 719b0000 719f0000 C:\WINDOWS\system32\mswsock.dll ModLoad: 66710000 66769000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 719f0000 719f8000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d20000 76d39000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 76ea0000 76edc000 C:\WINDOWS\system32\rasapi32.dll ModLoad: 76e50000 76e62000 C:\WINDOWS\system32\rasman.dll ModLoad: 597d0000 59824000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 76e70000 76e9f000 C:\WINDOWS\system32\TAPI32.dll ModLoad: 76e40000 76e4e000 C:\WINDOWS\system32\rtutils.dll ModLoad: 76620000 766d5000 C:\WINDOWS\system32\USERENV.dll ModLoad: 77c40000 77c63000 C:\WINDOWS\system32\msv1_0.dll ModLoad: 601b0000 601b8000 C:\Programme\Mozilla Firefox\components\browserdirprovider.dll ModLoad: 601c0000 601e3000 C:\Programme\Mozilla Firefox\components\brwsrcmp.dll ModLoad: 10000000 10006000 C:\Dokumente und Einstellungen\Supervis\Anwendungsdaten\Mozilla\Firefox\Profiles\pfzum8ha.default\extensions\{7E7165E2-0767-448c-852F-5FA8714F2C37}\components\PlainOldFavorites.dll ModLoad: 76ee0000 76f07000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76f70000 76f78000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f20000 76f4d000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 20000000 202d9000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 602f0000 60315000 C:\Programme\Mozilla Firefox\softokn3.dll ModLoad: 60320000 60338000 C:\Programme\Mozilla Firefox\nssdbm3.dll ModLoad: 60450000 60489000 C:\Programme\Mozilla Firefox\freebl3.dll ModLoad: 602a0000 602e9000 C:\Programme\Mozilla Firefox\nssckbi.dll ModLoad: 01620000 0162f000 C:\Programme\AutoSizer\AutoSizer.dll ModLoad: 7e1e0000 7e34f000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 77a50000 77ae5000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77af0000 77b02000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 76880000 76905000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76bf0000 76c1e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c50000 76c78000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 77180000 77227000 C:\WINDOWS\system32\WININET.dll ModLoad: 01f20000 01f27000 C:\Programme\Copernic Desktop Search 2\DesktopSearchSystem203000018.dll ModLoad: 76f80000 76f86000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 73aa0000 73ab5000 C:\WINDOWS\system32\mscms.dll ModLoad: 58d90000 58dd1000 C:\WINDOWS\system32\icm32.dll ModLoad: 77b10000 77b32000 C:\WINDOWS\system32\appHelp.dll ModLoad: 779f0000 77a46000 C:\WINDOWS\System32\cscui.dll ModLoad: 765a0000 765bd000 C:\WINDOWS\System32\CSCDLL.dll ModLoad: 27000000 2708e000 C:\WINDOWS\system32\shdoclc.dll ModLoad: 72c90000 72c99000 C:\WINDOWS\system32\wdmaud.drv ModLoad: 72c80000 72c88000 C:\WINDOWS\system32\msacm32.drv ModLoad: 77bb0000 77bc5000 C:\WINDOWS\system32\MSACM32.dll ModLoad: 77ba0000 77ba7000 C:\WINDOWS\system32\midimap.dll ModLoad: 7df20000 7dfc1000 C:\WINDOWS\system32\urlmon.dll ModLoad: 7d1f0000 7d4ae000 C:\WINDOWS\system32\msi.dll ModLoad: 506a0000 5072a000 C:\WINDOWS\system32\wuapi.dll ModLoad: 750d0000 750e4000 C:\WINDOWS\system32\Cabinet.dll ModLoad: 71cc0000 71cdc000 C:\WINDOWS\system32\actxprxy.dll (111c.fd4): Break instruction exception - code 80000003 (first chance) eax=7ffd5000 ebx=00000001 ecx=00000002 edx=00000003 esi=00000004 edi=00000005 eip=7c911230 esp=035effcc ebp=035efff4 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 ntdll!DbgBreakPoint: 7c911230 cc int 3 0:012> !analyze -v -f ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Programme\Alwil Software\Avast4\AhJsctNs.dll - FAULTING_IP: ntdll!DbgBreakPoint+0 7c911230 cc int 3 EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff) ExceptionAddress: 7c911230 (ntdll!DbgBreakPoint) ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 00000000 Parameter[1]: 00000002 Parameter[2]: 00000003 FAULTING_THREAD: 00000fd4 BUGCHECK_STR: 80000003 DEFAULT_BUCKET_ID: STATUS_BREAKPOINT PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME} Haltepunkt Im Quellprogramm wurde ein Haltepunkt erreicht. STACK_TEXT: 035effc8 7c9607a8 00000005 00000004 00000001 ntdll!DbgBreakPoint 035efff4 00000000 00000000 00000000 0013409f ntdll!DbgUiRemoteBreakin+0x2d FOLLOWUP_IP: ntdll!DbgBreakPoint+0 7c911230 cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: ntdll!DbgBreakPoint+0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: ntdll IMAGE_NAME: ntdll.dll DEBUG_FLR_IMAGE_TIMESTAMP: 411096d4 STACK_COMMAND: ~12s ; kb BUCKET_ID: MANUAL_BREAKIN Followup: MachineOwner --------- 0:012> ~* kp 0 Id: 111c.12e4 Suspend: 1 Teb: 7ffdf000 Unfrozen ChildEBP RetAddr 0012a7e8 7e369418 ntdll!KiFastSystemCallRet WARNING: Stack unwind information not available. Following frames may be wrong. 0012a820 7e37593f USER32!WaitMessage+0xc 0012a848 7e38a91e USER32!DrawStateW+0x1f2 0012ab08 7e38a284 USER32!SoftModalMessageBox+0x677 0012ac58 7e3b61d3 USER32!MessageBoxIndirectA+0x23a 0012acb0 7e3b6278 USER32!MessageBoxTimeoutW+0x7a 0012ace4 7e3a0617 USER32!MessageBoxTimeoutA+0x9c 0012ad04 7e3a05cf USER32!MessageBoxExA+0x1b 0012ad20 65789fe4 USER32!MessageBoxA+0x45 0012ad54 6578869c AhJsctNs!UnsetHook+0x8d54 0012aef0 7c923288 AhJsctNs!UnsetHook+0x740c 7c923281 c2ffffbb ntdll!LdrUnlockLoaderLock+0xb1 7c923281 00000000 0xc2ffffbb 1 Id: 111c.fa8 Suspend: 1 Teb: 7ffde000 Unfrozen ChildEBP RetAddr 00fdff28 7c91e9c0 ntdll!KiFastSystemCallRet 00fdff2c 7c8025cb ntdll!ZwWaitForSingleObject+0xc 00fdff90 7c802532 kernel32!WaitForSingleObjectEx+0xa8 00fdffa4 6065513e kernel32!WaitForSingleObject+0x12 00fdffb4 7c80b683 xul!google_breakpad::ExceptionHandler::ExceptionHandlerThreadMain(void * lpParameter = 0x00000000)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\crashreporter\google-breakpad\src\client\windows\handler\exception_handler.cc @ 212] 00fdffec 00000000 kernel32!BaseThreadStart+0x37 2 Id: 111c.eec Suspend: 1 Teb: 7ffdc000 Unfrozen ChildEBP RetAddr 015fcc30 7c91e9c0 ntdll!KiFastSystemCallRet 015fcc34 719b402b ntdll!ZwWaitForSingleObject+0xc 015fcc70 719b5fa7 mswsock!SockWaitForSingleObject+0x1a0 015fcd64 71a12e67 mswsock!WSPSelect+0x25f 015fcdb4 600d09cd WS2_32!select+0xb8 015ffe24 600c8303 nspr4!_PR_MD_PR_POLL(struct PRPollDesc * pds = 0x0030dce0, int npds = 23067072, unsigned int timeout = 0xffffffff)+0x39d [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w32poll.c @ 283] 015ffe30 60602752 nspr4!PR_Poll(struct PRPollDesc * pds = 0x90909090, int npds = 1442810768, unsigned int timeout = 0x8b51ec8b)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\io\prio.c @ 160] 015ffe54 6060250b xul!nsSocketTransportService::Poll(int wait = -1869574000, unsigned int * interval = 0x55ff8b90)+0x62 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 349] 015ffe7c 60600e28 xul!nsSocketTransportService::DoPollIteration(int wait = <Memory access error>)+0x8b [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 645] 015ffe90 605c05f6 xul!nsSocketTransportService::OnProcessNextEvent(class nsIThreadInternal * thread = 0x003c7150, int mayWait = 1, unsigned int depth = 0)+0x47 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 523] 015ffeb4 605155ac xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x2e6 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 497] 015ffed4 60512702 xul!NS_ProcessPendingEvents_P(class nsIThread * thread = 0x00000042, unsigned int timeout = 0x3c7150)+0x29 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\xpcom\build\nsthreadutils.cpp @ 180] 015ffefc 605c0528 xul!nsSocketTransportService::Run(void)+0xa4 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 565] 015fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 015fff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x003c7150)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 015fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032e3c0)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 015fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 015fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 015fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 015fffec 00000000 kernel32!BaseThreadStart+0x37 3 Id: 111c.1608 Suspend: 1 Teb: 7ffdb000 Unfrozen ChildEBP RetAddr 017dfe00 7c91e9ab ntdll!KiFastSystemCallRet 017dfe04 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 017dfea0 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 017dfebc 6064fc6f kernel32!WaitForMultipleObjects+0x18 017dfefc 605c0528 xul!nsNotifyAddrListener::Run(void)+0x64 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\system\win32\nsnotifyaddrlistener.cpp @ 161] 017dff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 017dff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 017dff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032e500)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 017dff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 017dffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 017dffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 017dffec 00000000 kernel32!BaseThreadStart+0x37 4 Id: 111c.a70 Suspend: 1 Teb: 7ffda000 Unfrozen ChildEBP RetAddr 018dfdfc 7c91e9c0 ntdll!KiFastSystemCallRet 018dfe00 7c8025cb ntdll!ZwWaitForSingleObject+0xc 018dfe64 7c802532 kernel32!WaitForSingleObjectEx+0xa8 018dfe78 600cf189 kernel32!WaitForSingleObject+0x12 018dfe9c 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x0031bec4, struct _MDLock * lock = 0x0031bddc, unsigned int timeout = 0xc)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 018dfebc 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000288, struct PRCondVar * cvar = 0x01bdf68c, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xc)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 018dfed0 605ff639 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x0031be50, unsigned int timeout = 0xc)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 018dfefc 605c0528 xul!TimerThread::Run(void)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\timerthread.cpp @ 345] 018dff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 018dff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 018dff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032eb40)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 018dff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 018dffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 018dffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 018dffec 00000000 kernel32!BaseThreadStart+0x37 5 Id: 111c.13a4 Suspend: 1 Teb: 7ffd6000 Unfrozen ChildEBP RetAddr 033ffe44 7c91e9c0 ntdll!KiFastSystemCallRet 033ffe48 7c8025cb ntdll!ZwWaitForSingleObject+0xc 033ffeac 7c802532 kernel32!WaitForSingleObjectEx+0xa8 033ffec0 600cf189 kernel32!WaitForSingleObject+0x12 033ffee4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x029c9724, struct _MDLock * lock = 0x029c963c, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 033fff04 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x000002fc, struct PRCondVar * cvar = 0x00000003, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 033fff18 60622c82 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x029c96b0, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 00000000 00000000 xul!nsSSLThread::Run(void)+0x194 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nssslthread.cpp @ 967] 6 Id: 111c.169c Suspend: 1 Teb: 7ffd4000 Unfrozen ChildEBP RetAddr 034ffe54 7c91e9c0 ntdll!KiFastSystemCallRet 034ffe58 7c8025cb ntdll!ZwWaitForSingleObject+0xc 034ffebc 7c802532 kernel32!WaitForSingleObjectEx+0xa8 034ffed0 600cf189 kernel32!WaitForSingleObject+0x12 034ffef4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x029c98d4, struct _MDLock * lock = 0x029c97ec, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 034fff14 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000304, struct PRCondVar * cvar = 0x00000000, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 034fff28 60651ab0 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x029c9860, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 034fff4c 600cbba9 xul!nsCertVerificationThread::Run(void)+0x42 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nscertverificationthread.cpp @ 138] 034fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x024a0740)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 034fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 034fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 034fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 034fffec 00000000 kernel32!BaseThreadStart+0x37 7 Id: 111c.10c0 Suspend: 1 Teb: 7ffd9000 Unfrozen ChildEBP RetAddr 047ffe1c 7c91e9c0 ntdll!KiFastSystemCallRet 047ffe20 7c8025cb ntdll!ZwWaitForSingleObject+0xc 047ffe84 7c802532 kernel32!WaitForSingleObjectEx+0xa8 047ffe98 600cf189 kernel32!WaitForSingleObject+0x12 047ffebc 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x043e19b4, struct _MDLock * lock = 0x043e18cc, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 047ffedc 600caa01 nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000378, struct PRCondVar * cvar = 0xffffffff, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 047ffef8 605c064a nspr4!PR_Wait(struct PRMonitor * mon = 0x027651b0, unsigned int ticks = 0xffffffff)+0x51 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\prmon.c @ 177] 047fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x33a [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 501] 00000000 00000000 xul!nsThread::ThreadFunc(void * arg = <Memory access error>)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 8 Id: 111c.16e8 Suspend: 1 Teb: 7ffad000 Unfrozen ChildEBP RetAddr 09dafe88 7c91e9ab ntdll!KiFastSystemCallRet 09dafe8c 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 09daff28 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 09daff44 60655515 kernel32!WaitForMultipleObjects+0x18 09daff74 60002c28 xul!nsDownloadScannerWatchdog::WatchdogThread(void * p = 0xffffffff)+0x3f [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\components\downloads\src\nsdownloadscanner.cpp @ 807] 09daffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 09daffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 09daffec 00000000 kernel32!BaseThreadStart+0x37 9 Id: 111c.8ac Suspend: 1 Teb: 7ffaf000 Unfrozen ChildEBP RetAddr 302ffecc 7c91e9ab ntdll!KiFastSystemCallRet 302ffed0 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 302fff6c 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 302fff88 72c9312a kernel32!WaitForMultipleObjects+0x18 302fffb4 7c80b683 wdmaud!MixerCallbackThread+0x42 302fffec 00000000 kernel32!BaseThreadStart+0x37 10 Id: 111c.41c Suspend: 1 Teb: 7ffae000 Unfrozen ChildEBP RetAddr 30afff50 7e3691be ntdll!KiFastSystemCallRet WARNING: Stack unwind information not available. Following frames may be wrong. 30afff78 76af4e3d USER32!GetProcessWindowStation+0x29 30afffb4 7c80b683 WINMM!mciwindow+0x80 30afffec 00000000 kernel32!BaseThreadStart+0x37 11 Id: 111c.aac Suspend: 1 Teb: 7ffd8000 Unfrozen ChildEBP RetAddr 731ffe18 7c91e399 ntdll!KiFastSystemCallRet 731ffe1c 77e56713 ntdll!NtReplyWaitReceivePortEx+0xc 731fff80 77e56c2b RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0xf4 731fff88 77e56a4d RPCRT4!RecvLotsaCallsWrapper+0xd 731fffa8 77e56c13 RPCRT4!BaseCachedThreadRoutine+0x79 731fffb4 7c80b683 RPCRT4!ThreadStartRoutine+0x1a 731fffec 00000000 kernel32!BaseThreadStart+0x37 # 12 Id: 111c.fd4 Suspend: 1 Teb: 7ffdd000 Unfrozen ChildEBP RetAddr 035effc8 7c9607a8 ntdll!DbgBreakPoint 035efff4 00000000 ntdll!DbgUiRemoteBreakin+0x2d
Ok avast (ahjsctns) triggered it. Please file a report against them and report its id here....
How did you find that out?? I've installed this combination - Avast and Firefox 3.x - on numerous PCs, and none of them is showing this error...
I read stack traces. I've been doing it for years. Support for Avast is available from here: http://support.avast.com/ any engineer at Avast will be able to confirm that they're involved in the crash from comment 19/attachment 347107 [details]. the short version is: ModLoad: 65780000 657a3000 C:\Programme\Alwil Software\Avast4\AhJsctNs.dll 0:012> ~* kp 0 Id: 111c.12e4 Suspend: 1 Teb: 7ffdf000 Unfrozen 0012ad20 65789fe4 USER32!MessageBoxA+0x45 0012ad54 6578869c AhJsctNs!UnsetHook+0x8d54 0012aef0 7c923288 AhJsctNs!UnsetHook+0x740c 7c923281 c2ffffbb ntdll!LdrUnlockLoaderLock+0xb1 the thing before ! is the name of a library, which corresponds to the modload instruction which gave a full path (but i was lazy and Google told me that AhJsctNs was Avast). MessageBoxA corresponds to the dialog you saw. I'm not saying Avast is bad, or that you shouldn't use it. IME most software includes bugs. AntiVirus software isn't special there. I've had run-ins w/ Symantec, McAfee, Norton, and others. I'm not going to give a recommendation about which product you use (the last one I installed isn't the same as the one I previously installed, and the computer owner has started complaining about it, so it's likely that it won't be the one I'll install next time).
Ok, here we have another crash analysis with WinDBG - because FF just crashed again :-( This time it seems to be another program tahts loaded... Are you sure that not Firefox is the root cause for the problems me and others are facing here?
Microsoft (R) Windows Debugger Version 6.6.0007.5 Copyright (c) Microsoft Corporation. All rights reserved. *** wait with pending attach Symbol search path is: C:\WINDOWS\Symbols;SRV*c:\localsymbols\*http://symbols.mozilla.org/firefox Executable search path is: ModLoad: 00400000 0044d000 C:\Programme\Mozilla Firefox\firefox.exe ModLoad: 7c910000 7c9c7000 C:\WINDOWS\system32\ntdll.dll ModLoad: 7c800000 7c907000 C:\WINDOWS\system32\kernel32.dll ModLoad: 60490000 60dee000 C:\Programme\Mozilla Firefox\xul.dll ModLoad: 60210000 60273000 C:\Programme\Mozilla Firefox\sqlite3.dll ModLoad: 60000000 600ae000 C:\Programme\Mozilla Firefox\MOZCRT19.dll ModLoad: 77be0000 77c38000 C:\WINDOWS\system32\msvcrt.dll ModLoad: 60100000 601ad000 C:\Programme\Mozilla Firefox\js3250.dll ModLoad: 600b0000 600e0000 C:\Programme\Mozilla Firefox\nspr4.dll ModLoad: 77da0000 77e4a000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e50000 77ee2000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 77fc0000 77fd1000 C:\WINDOWS\system32\Secur32.dll ModLoad: 71a30000 71a3a000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71a10000 71a27000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71a00000 71a08000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76af0000 76b1e000 C:\WINDOWS\system32\WINMM.dll ModLoad: 7e360000 7e3f0000 C:\WINDOWS\system32\USER32.dll ModLoad: 77ef0000 77f37000 C:\WINDOWS\system32\GDI32.dll ModLoad: 60430000 60448000 C:\Programme\Mozilla Firefox\smime3.dll ModLoad: 60340000 603ea000 C:\Programme\Mozilla Firefox\nss3.dll ModLoad: 603f0000 60404000 C:\Programme\Mozilla Firefox\nssutil3.dll ModLoad: 600f0000 600f7000 C:\Programme\Mozilla Firefox\plc4.dll ModLoad: 600e0000 600e7000 C:\Programme\Mozilla Firefox\plds4.dll ModLoad: 60410000 60430000 C:\Programme\Mozilla Firefox\ssl3.dll ModLoad: 7e670000 7ee90000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f40000 77fb6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774b0000 775ed000 C:\WINDOWS\system32\ole32.dll ModLoad: 77bd0000 77bd8000 C:\WINDOWS\system32\VERSION.dll ModLoad: 72f70000 72f96000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 76350000 7639a000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773a0000 774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ModLoad: 76330000 7634d000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76320000 76325000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 75790000 757fb000 C:\WINDOWS\system32\USP10.dll ModLoad: 770f0000 7717b000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 60df0000 60df7000 C:\Programme\Mozilla Firefox\xpcom.dll ModLoad: 59dd0000 59e71000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 5b0f0000 5b128000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 746a0000 746eb000 C:\WINDOWS\system32\MSCTF.dll ModLoad: 65780000 657a3000 C:\Programme\Alwil Software\Avast4\AhJsctNs.dll ModLoad: 778f0000 779e4000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76f90000 7700f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77010000 770e3000 C:\WINDOWS\system32\COMRes.dll ModLoad: 601b0000 601b8000 C:\Programme\Mozilla Firefox\components\browserdirprovider.dll ModLoad: 719b0000 719f0000 C:\WINDOWS\system32\mswsock.dll ModLoad: 66710000 66769000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 719f0000 719f8000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d20000 76d39000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 76ea0000 76edc000 C:\WINDOWS\system32\rasapi32.dll ModLoad: 76e50000 76e62000 C:\WINDOWS\system32\rasman.dll ModLoad: 597d0000 59824000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 76e70000 76e9f000 C:\WINDOWS\system32\TAPI32.dll ModLoad: 76e40000 76e4e000 C:\WINDOWS\system32\rtutils.dll ModLoad: 76620000 766d5000 C:\WINDOWS\system32\USERENV.dll ModLoad: 77c40000 77c63000 C:\WINDOWS\system32\msv1_0.dll ModLoad: 76ee0000 76f07000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76f70000 76f78000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f20000 76f4d000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 20000000 202d9000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 602f0000 60315000 C:\Programme\Mozilla Firefox\softokn3.dll ModLoad: 60320000 60338000 C:\Programme\Mozilla Firefox\nssdbm3.dll ModLoad: 60450000 60489000 C:\Programme\Mozilla Firefox\freebl3.dll ModLoad: 602a0000 602e9000 C:\Programme\Mozilla Firefox\nssckbi.dll ModLoad: 601c0000 601e3000 C:\Programme\Mozilla Firefox\components\brwsrcmp.dll ModLoad: 10000000 1000f000 C:\Programme\AutoSizer\AutoSizer.dll ModLoad: 03f10000 03f17000 C:\Programme\Copernic Desktop Search 2\DesktopSearchSystem203000018.dll ModLoad: 02900000 02906000 C:\Dokumente und Einstellungen\Supervis\Anwendungsdaten\Mozilla\Firefox\Profiles\pfzum8ha.default\extensions\{7E7165E2-0767-448c-852F-5FA8714F2C37}\components\PlainOldFavorites.dll ModLoad: 7e1e0000 7e34f000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 77a50000 77ae5000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77af0000 77b02000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 76880000 76905000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76bf0000 76c1e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c50000 76c78000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 77180000 77227000 C:\WINDOWS\system32\WININET.dll ModLoad: 76f80000 76f86000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 77b10000 77b32000 C:\WINDOWS\system32\appHelp.dll ModLoad: 779f0000 77a46000 C:\WINDOWS\System32\cscui.dll ModLoad: 765a0000 765bd000 C:\WINDOWS\System32\CSCDLL.dll ModLoad: 1f100000 1f18e000 C:\WINDOWS\system32\shdoclc.dll ModLoad: 73aa0000 73ab5000 C:\WINDOWS\system32\mscms.dll ModLoad: 58d90000 58dd1000 C:\WINDOWS\system32\icm32.dll ModLoad: 71cc0000 71cdc000 C:\WINDOWS\system32\actxprxy.dll ModLoad: 75f20000 7601d000 C:\WINDOWS\system32\browseui.dll ModLoad: 76940000 76966000 C:\WINDOWS\system32\ntshrui.dll ModLoad: 76ad0000 76ae1000 C:\WINDOWS\system32\ATL.DLL ModLoad: 71a80000 71a92000 C:\WINDOWS\system32\MPR.dll ModLoad: 71b90000 71b9e000 C:\WINDOWS\System32\ntlanman.dll ModLoad: 71c50000 71c67000 C:\WINDOWS\System32\NETUI0.dll ModLoad: 71c10000 71c50000 C:\WINDOWS\System32\NETUI1.dll ModLoad: 71c00000 71c07000 C:\WINDOWS\System32\NETRAP.dll ModLoad: 71b70000 71b83000 C:\WINDOWS\System32\SAMLIB.dll ModLoad: 75f00000 75f07000 C:\WINDOWS\System32\drprov.dll ModLoad: 75f10000 75f19000 C:\WINDOWS\System32\davclnt.dll ModLoad: 73ce0000 73cf3000 C:\WINDOWS\system32\shgina.dll ModLoad: 75910000 75a0a000 C:\WINDOWS\system32\MSGINA.dll ModLoad: 745d0000 7460d000 C:\WINDOWS\system32\ODBC32.dll ModLoad: 76300000 76310000 C:\WINDOWS\system32\WINSTA.dll ModLoad: 41fd0000 41fe9000 C:\WINDOWS\system32\odbcint.dll ModLoad: 4da40000 4dabb000 C:\WINDOWS\system32\Audiodev.dll ModLoad: 4e300000 4e547000 C:\WINDOWS\system32\WMVCore.DLL ModLoad: 4dac0000 4dafb000 C:\WINDOWS\system32\WMASF.DLL ModLoad: 4dd00000 4dd93000 C:\WINDOWS\system32\wiashext.dll ModLoad: 4e550000 4e6f6000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.3352_x-ww_81af8e88\gdiplus.dll ModLoad: 73b10000 73b24000 C:\WINDOWS\system32\sti.dll ModLoad: 74a60000 74a67000 C:\WINDOWS\system32\CFGMGR32.dll ModLoad: 76930000 76938000 C:\WINDOWS\system32\LINKINFO.dll ModLoad: 7df20000 7dfc1000 C:\WINDOWS\system32\urlmon.dll ModLoad: 41f30000 41f4c000 C:\Programme\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll ModLoad: 50700000 50e58000 C:\WINDOWS\system32\nvcpl.dll ModLoad: 74c00000 74c2c000 C:\WINDOWS\system32\OLEACC.dll ModLoad: 76020000 76085000 C:\WINDOWS\system32\MSVCP60.dll ModLoad: 4e800000 4e844000 C:\WINDOWS\system32\NVRSDE.DLL ModLoad: 77660000 77681000 C:\WINDOWS\system32\NTMARTA.DLL ModLoad: 4e850000 4e8c3000 C:\WINDOWS\system32\nvshell.dll ModLoad: 71d30000 71d63000 C:\WINDOWS\system32\syncui.dll ModLoad: 64f00000 64f12000 C:\Programme\Alwil Software\Avast4\ashShell.dll ModLoad: 4db10000 4db3c000 C:\Programme\WinRAR\rarext.dll ModLoad: 4db40000 4db4e000 C:\PROGRA~1\QUICKV~1\PROGRAM\QVPSE4.DLL ModLoad: 723a0000 723ba000 C:\WINDOWS\system32\mydocs.dll ModLoad: 72c90000 72c99000 C:\WINDOWS\system32\wdmaud.drv ModLoad: 72c80000 72c88000 C:\WINDOWS\system32\msacm32.drv ModLoad: 77bb0000 77bc5000 C:\WINDOWS\system32\MSACM32.dll ModLoad: 77ba0000 77ba7000 C:\WINDOWS\system32\midimap.dll ModLoad: 74ab0000 74af8000 C:\WINDOWS\system32\webcheck.dll ModLoad: 7dbe0000 7ded6000 C:\WINDOWS\system32\mshtml.dll ModLoad: 74640000 74667000 C:\WINDOWS\system32\msls31.dll ModLoad: 76bb0000 76bbb000 C:\WINDOWS\system32\PSAPI.DLL ModLoad: 4eb00000 4eb8a000 C:\WINDOWS\system32\wuapi.dll ModLoad: 750d0000 750e4000 C:\WINDOWS\system32\Cabinet.dll (1094.1654): Break instruction exception - code 80000003 (first chance) eax=7ffde000 ebx=00000001 ecx=00000002 edx=00000003 esi=00000004 edi=00000005 eip=7c911230 esp=0340ffcc ebp=0340fff4 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 ntdll!DbgBreakPoint: 7c911230 cc int 3 0:014> !analyze -v -f ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for C:\PROGRA~1\QUICKV~1\PROGRAM\QVPSE4.DLL *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\QUICKV~1\PROGRAM\QVPSE4.DLL - FAULTING_IP: ntdll!DbgBreakPoint+0 7c911230 cc int 3 EXCEPTION_RECORD: 0012b700 -- (.exr 12b700) ExceptionAddress: 7c812a5b (kernel32!RaiseException+0x00000053) ExceptionCode: e06d7363 (C++ EH exception) ExceptionFlags: 00000001 NumberParameters: 3 Parameter[0]: 19930520 Parameter[1]: 0012ba88 Parameter[2]: 60099754 ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: msvcrt!EHExceptionRecord *** *** *** ************************************************************************* FAULTING_THREAD: 00000974 BUGCHECK_STR: 80000003 DEFAULT_BUCKET_ID: STATUS_BREAKPOINT PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text> CONTEXT: 0012b720 -- (.cxr 12b720) eax=0012b9f0 ebx=00008000 ecx=00000000 edx=600a5bc8 esi=0012ba78 edi=7a70301c eip=7c812a5b esp=0012b9ec ebp=0012ba40 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206 kernel32!RaiseException+0x53: 7c812a5b 5e pop esi Resetting default scope LAST_CONTROL_TRANSFER: from 60024d5b to 7c812a5b STACK_TEXT: 0012ba40 60024d5b e06d7363 00000001 00000003 kernel32!RaiseException+0x53 0012ba78 6002d743 0012ba88 60099754 6007ad8c MOZCRT19!_CxxThrowException+0x46 [f:\sp\vctools\crt_bld\self_x86\crt\prebuild\eh\throw.cpp @ 161] 0012ba90 6054e4d7 00080000 7a703004 604bc1fd MOZCRT19!operator new+0x73 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\new.cpp @ 61] 0012ba9c 604bc1fd 0012bb10 0012bb64 00000000 xul!nsDeque::GrowCapacity+0x27 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\xpcom\build\nsdeque.cpp @ 182] 0012baf8 604bec1e 0012bb54 00382040 003f6a20 xul!GraphWalker::WalkFromRoots+0xcd [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\base\nscyclecollector.cpp @ 1151] 0012bb64 60541602 003f6a20 00000000 0012bc30 xul!nsCycleCollector::BeginCollection+0xa0 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\base\nscyclecollector.cpp @ 2414] 0012bb78 6010a725 003f6a20 00000002 003f6a20 xul!XPCCycleCollectGCCallback+0xe2 [e:\fx19rel\winnt_5.2_depend\mozilla\js\src\xpconnect\src\nsxpconnect.cpp @ 440] 0012bc30 60101c80 003f6a20 00000000 00000000 js3250!js_GC+0x2a5 [e:\fx19rel\winnt_5.2_depend\mozilla\js\src\jsgc.c @ 3239] 0012bc44 60610b87 003f6a20 003f6a20 60541520 js3250!JS_GC+0x30 [e:\fx19rel\winnt_5.2_depend\mozilla\js\src\jsapi.c @ 2469] 0012bd0c 604a21fe 00000042 00000140 00000000 xul!nsXPConnect::Collect+0x80 [e:\fx19rel\winnt_5.2_depend\mozilla\js\src\xpconnect\src\nsxpconnect.cpp @ 530] 0012fbbc 6064cc36 00000001 6064cc15 6075c8be xul!nsCycleCollector::Collect+0x87 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\base\nscyclecollector.cpp @ 2250] 0012fbc4 6064cc15 6075c8be 60c8efe8 02403d10 xul!nsCycleCollector_collect+0x11 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\base\nscyclecollector.cpp @ 2899] 0012fbc8 6075c8be 60c8efe8 02403d10 00000001 xul!nsJSContext::CC+0x2d [e:\fx19rel\winnt_5.2_depend\mozilla\dom\src\base\nsjsenvironment.cpp @ 3346] 0012fbf0 60570c97 02403d10 00000000 60c8efe8 xul!nsJSContext::MaybeCC+0x136a9f 0012fc14 604c6ff2 230a1b00 00000000 60c8efe8 xul!nsObserverService::NotifyObservers+0x137 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\ds\nsobserverservice.cpp @ 181] 00000000 00000000 00000000 00000000 00000000 xul!nsUITimerCallback::Notify+0x75 [e:\fx19rel\winnt_5.2_depend\mozilla\content\events\src\nseventstatemanager.cpp @ 212] FOLLOWUP_IP: ntdll!ExecuteHandler+24 7c91378b 5f pop edi SYMBOL_NAME: ntdll!ExecuteHandler+24 FOLLOWUP_NAME: MachineOwner MODULE_NAME: ntdll IMAGE_NAME: ntdll.dll DEBUG_FLR_IMAGE_TIMESTAMP: 411096d4 STACK_COMMAND: .cxr 0x12b720 ; kb FAILURE_BUCKET_ID: 80000003_ntdll!ExecuteHandler+24 BUCKET_ID: 80000003_ntdll!ExecuteHandler+24 Followup: MachineOwner --------- 0:000> ~* kp . 0 Id: 1094.974 Suspend: 1 Teb: 7ffdd000 Unfrozen ChildEBP RetAddr 0012a7d8 7e369418 ntdll!KiFastSystemCallRet 0012a810 7e37593f USER32!NtUserWaitMessage+0xc 0012a838 7e38a91e USER32!InternalDialogBox+0xd0 0012aaf8 7e38a284 USER32!SoftModalMessageBox+0x938 0012ac48 7e3b61d3 USER32!MessageBoxWorker+0x2ba 0012aca0 7e3b6278 USER32!MessageBoxTimeoutW+0x7a 0012acd4 7e3a0617 USER32!MessageBoxTimeoutA+0x9c 0012acf4 7e3a05cf USER32!MessageBoxExA+0x1b 0012ad10 4db46e36 USER32!MessageBoxA+0x45 WARNING: Stack unwind information not available. Following frames may be wrong. 0012af10 4db46579 QVPSE4!DllCanUnloadNow+0x44e6 0012af48 7c863016 QVPSE4!DllCanUnloadNow+0x3c29 0012b5e4 7c8436da kernel32!UnhandledExceptionFilter+0x1ec 0012b5ec 7c839b09 kernel32!BaseProcessStart+0x39 0012b614 7c9137bf kernel32!_except_handler3+0x61 0012b638 7c91378b ntdll!ExecuteHandler2+0x26 0012b6e8 7c91eafa ntdll!ExecuteHandler+0x24 0012b6e8 7c812a5b ntdll!KiUserExceptionDispatcher+0xe 0012ba40 60024d5b kernel32!RaiseException+0x53 0012ba78 6002d743 MOZCRT19!_CxxThrowException(void * pExceptionObject = 0x0012ba88, struct _s__ThrowInfo * pThrowInfo = 0x60099754)+0x46 [f:\sp\vctools\crt_bld\self_x86\crt\prebuild\eh\throw.cpp @ 161] 0012ba90 6054e4d7 MOZCRT19!operator new(unsigned int size = 0x840)+0x73 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\new.cpp @ 61] 1 Id: 1094.109c Suspend: 1 Teb: 7ffdc000 Unfrozen ChildEBP RetAddr 00fdff28 7c91e9c0 ntdll!KiFastSystemCallRet 00fdff2c 7c8025cb ntdll!ZwWaitForSingleObject+0xc 00fdff90 7c802532 kernel32!WaitForSingleObjectEx+0xa8 00fdffa4 6065513e kernel32!WaitForSingleObject+0x12 00fdffb4 7c80b683 xul!google_breakpad::ExceptionHandler::ExceptionHandlerThreadMain(void * lpParameter = 0x00000000)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\crashreporter\google-breakpad\src\client\windows\handler\exception_handler.cc @ 212] 00fdffec 00000000 kernel32!BaseThreadStart+0x37 2 Id: 1094.13d4 Suspend: 1 Teb: 7ffdb000 Unfrozen ChildEBP RetAddr 013ffdfc 7c91e9c0 ntdll!KiFastSystemCallRet 013ffe00 7c8025cb ntdll!ZwWaitForSingleObject+0xc 013ffe64 7c802532 kernel32!WaitForSingleObjectEx+0xa8 013ffe78 600cf189 kernel32!WaitForSingleObject+0x12 013ffe9c 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x00314fe4, struct _MDLock * lock = 0x00314efc, unsigned int timeout = 5)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 013ffebc 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x0000019c, struct PRCondVar * cvar = 0x0123174c, struct PRLock * lock = 0x00000000, unsigned int timeout = 5)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 013ffed0 605ff639 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x00314f70, unsigned int timeout = 5)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 013ffefc 605c0528 xul!TimerThread::Run(void)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\timerthread.cpp @ 345] 013fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 013fff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 013fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x00328280)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 013fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 013fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 013fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 013fffec 00000000 kernel32!BaseThreadStart+0x37 3 Id: 1094.139c Suspend: 1 Teb: 7ffd9000 Unfrozen ChildEBP RetAddr 015fcc30 7c91e9c0 ntdll!KiFastSystemCallRet 015fcc34 719b402b ntdll!ZwWaitForSingleObject+0xc 015fcc70 719b5fa7 mswsock!SockWaitForSingleObject+0x1a0 015fcd64 71a12e67 mswsock!WSPSelect+0x25f 015fcdb4 600d09cd WS2_32!select+0xb8 015ffe24 600c8303 nspr4!_PR_MD_PR_POLL(struct PRPollDesc * pds = 0x0030dce0, int npds = 3202272, unsigned int timeout = 0xffffffff)+0x39d [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w32poll.c @ 283] 015ffe30 60602752 nspr4!PR_Poll(struct PRPollDesc * pds = 0x00000000, int npds = 0, unsigned int timeout = 0)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\io\prio.c @ 160] 015ffe54 6060250b xul!nsSocketTransportService::Poll(int wait = 0, unsigned int * interval = 0x00000000)+0x62 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 349] 015ffe7c 60600e28 xul!nsSocketTransportService::DoPollIteration(int wait = <Memory access error>)+0x8b [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 645] 015ffe90 605c05f6 xul!nsSocketTransportService::OnProcessNextEvent(class nsIThreadInternal * thread = 0x00316790, int mayWait = 1, unsigned int depth = 0)+0x47 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 523] 015ffeb4 605155ac xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x2e6 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 497] 015ffed4 60512702 xul!NS_ProcessPendingEvents_P(class nsIThread * thread = 0x000000b2, unsigned int timeout = 0x316790)+0x29 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\xpcom\build\nsthreadutils.cpp @ 180] 015ffefc 605c0528 xul!nsSocketTransportService::Run(void)+0xa4 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 565] 015fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 015fff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00316790)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 015fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x003283c0)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 015fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 015fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 015fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 015fffec 00000000 kernel32!BaseThreadStart+0x37 4 Id: 1094.1198 Suspend: 1 Teb: 7ffd8000 Unfrozen ChildEBP RetAddr 017dfe00 7c91e9ab ntdll!KiFastSystemCallRet 017dfe04 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 017dfea0 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 017dfebc 6064fc6f kernel32!WaitForMultipleObjects+0x18 017dfefc 605c0528 xul!nsNotifyAddrListener::Run(void)+0x64 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\system\win32\nsnotifyaddrlistener.cpp @ 161] 017dff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 017dff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 017dff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x00328500)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 017dff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 017dffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 017dffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 017dffec 00000000 kernel32!BaseThreadStart+0x37 5 Id: 1094.156c Suspend: 1 Teb: 7ffd4000 Unfrozen ChildEBP RetAddr 031ffe44 7c91e9c0 ntdll!KiFastSystemCallRet 031ffe48 7c8025cb ntdll!ZwWaitForSingleObject+0xc 031ffeac 7c802532 kernel32!WaitForSingleObjectEx+0xa8 031ffec0 600cf189 kernel32!WaitForSingleObject+0x12 031ffee4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x025222a4, struct _MDLock * lock = 0x025221bc, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 031fff04 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000304, struct PRCondVar * cvar = 0x00000002, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 031fff18 60622c82 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x02522230, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 00000000 00000000 xul!nsSSLThread::Run(void)+0x194 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nssslthread.cpp @ 967] 6 Id: 1094.c44 Suspend: 1 Teb: 7ffaf000 Unfrozen ChildEBP RetAddr 032ffe54 7c91e9c0 ntdll!KiFastSystemCallRet 032ffe58 7c8025cb ntdll!ZwWaitForSingleObject+0xc 032ffebc 7c802532 kernel32!WaitForSingleObjectEx+0xa8 032ffed0 600cf189 kernel32!WaitForSingleObject+0x12 032ffef4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x02522454, struct _MDLock * lock = 0x0252236c, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 032fff14 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000300, struct PRCondVar * cvar = 0x01f9eba0, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 032fff28 60651ab0 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x025223e0, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 032fff4c 600cbba9 xul!nsCertVerificationThread::Run(void)+0x42 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nscertverificationthread.cpp @ 138] 032fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x02287740)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 032fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 032fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 032fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 032fffec 00000000 kernel32!BaseThreadStart+0x37 7 Id: 1094.a90 Suspend: 1 Teb: 7ffd7000 Unfrozen ChildEBP RetAddr 04cffe1c 7c91e9c0 ntdll!KiFastSystemCallRet 04cffe20 7c8025cb ntdll!ZwWaitForSingleObject+0xc 04cffe84 7c802532 kernel32!WaitForSingleObjectEx+0xa8 04cffe98 600cf189 kernel32!WaitForSingleObject+0x12 04cffebc 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x04883024, struct _MDLock * lock = 0x04882f3c, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 04cffedc 600caa01 nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x000003a0, struct PRCondVar * cvar = 0x00000002, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 04cffef8 605c064a nspr4!PR_Wait(struct PRMonitor * mon = 0x04afe850, unsigned int ticks = 0xffffffff)+0x51 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\prmon.c @ 177] 04cfff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x33a [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 501] 00000000 00000000 xul!nsThread::ThreadFunc(void * arg = <Memory access error>)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 8 Id: 1094.1174 Suspend: 1 Teb: 7ffad000 Unfrozen ChildEBP RetAddr 09cffe88 7c91e9ab ntdll!KiFastSystemCallRet 09cffe8c 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 09cfff28 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 09cfff44 60655515 kernel32!WaitForMultipleObjects+0x18 09cfff74 60002c28 xul!nsDownloadScannerWatchdog::WatchdogThread(void * p = 0xffffffff)+0x3f [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\components\downloads\src\nsdownloadscanner.cpp @ 807] 09cfffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 09cfffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 09cfffec 00000000 kernel32!BaseThreadStart+0x37 9 Id: 1094.aa8 Suspend: 1 Teb: 7ffd6000 Unfrozen ChildEBP RetAddr 47afff98 7c91d85c ntdll!KiFastSystemCallRet 47afff9c 7c9379d4 ntdll!NtDelayExecution+0xc 47afffb4 7c80b683 ntdll!RtlpTimerThread+0x47 47afffec 00000000 kernel32!BaseThreadStart+0x37 10 Id: 1094.c8c Suspend: 1 Teb: 7ffd5000 Unfrozen ChildEBP RetAddr 4d6efecc 7c91e9ab ntdll!KiFastSystemCallRet 4d6efed0 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 4d6eff6c 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 4d6eff88 72c9312a kernel32!WaitForMultipleObjects+0x18 4d6effb4 7c80b683 wdmaud!MixerCallbackThread+0x42 4d6effec 00000000 kernel32!BaseThreadStart+0x37 11 Id: 1094.1404 Suspend: 1 Teb: 7ffae000 Unfrozen ChildEBP RetAddr 4d8fff50 7e3691be ntdll!KiFastSystemCallRet 4d8fff78 76af4e3d USER32!NtUserGetMessage+0xc 4d8fffb4 7c80b683 WINMM!mciwindow+0x80 4d8fffec 00000000 kernel32!BaseThreadStart+0x37 12 Id: 1094.18c Suspend: 1 Teb: 7ffab000 Unfrozen ChildEBP RetAddr 73c2fe18 7c91e399 ntdll!KiFastSystemCallRet 73c2fe1c 77e56713 ntdll!NtReplyWaitReceivePortEx+0xc 73c2ff80 77e56c2b RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0xf4 73c2ff88 77e56a4d RPCRT4!RecvLotsaCallsWrapper+0xd 73c2ffa8 77e56c13 RPCRT4!BaseCachedThreadRoutine+0x79 73c2ffb4 7c80b683 RPCRT4!ThreadStartRoutine+0x1a 73c2ffec 00000000 kernel32!BaseThreadStart+0x37 13 Id: 1094.ab4 Suspend: 1 Teb: 7ffda000 Unfrozen ChildEBP RetAddr 4eecff1c 7c91d85c ntdll!KiFastSystemCallRet 4eecff20 7c8023ed ntdll!NtDelayExecution+0xc 4eecff78 7c802451 kernel32!SleepEx+0x61 4eecff88 774ce31d kernel32!Sleep+0xf 4eecff94 774ce3dc ole32!CROIDTable::WorkerThreadLoop+0x14 4eecffa8 774ce444 ole32!CRpcThread::WorkerLoop+0x1e 4eecffb4 7c80b683 ole32!CRpcThreadCache::RpcWorkerThreadEntry+0x1b 4eecffec 00000000 kernel32!BaseThreadStart+0x37 # 14 Id: 1094.1654 Suspend: 1 Teb: 7ffac000 Unfrozen ChildEBP RetAddr 0340ffc8 7c9607a8 ntdll!DbgBreakPoint 0340fff4 00000000 ntdll!DbgUiRemoteBreakin+0x2d
Boom - another Firefox crash :-(( But this time, the crash reporter showed up - hence I loaded up the crash details with him. How we can progress here with this annoying bug? Thanks a lot!
Summary: Firefox crashes twice a day with "Runtime Error" and "Microsoft Visual C++ Runtime Library" dialog box [@ arena_run_reg_alloc ] → Firefox crashes twice a day with "Runtime Error" and "Microsoft Visual C++ Runtime Library" dialog box
Peter, I don't think we should crash in CC when OOM. nsDeque doesn't check OOM - that needs to be fixed. But even then CC could fault or maybe even better would be to post "memory-pressure" and retry CC.
Depends on: 464043
I was going to write in response to comment 26: that's a different crash. you ran out of memory. we try to handle running out of memory except in the average case where we die. there's half a plan to fix that, but it's some other bug and it's not easy. if you decide to use one bug report to paste hundreds of different crashes, let me assure you the bug will never be resolved (since it's impossible) and eventually people will stop trying to deal with it. based on how the code is written (both the cycle collector and the deque), there's really nothing good that could happen. the deque doesn't have a way for the cycle collector to find out that an operation failed, and the cycle collector doesn't seem to be in a position to check. But since smaug is resummarizing based on my comments to him. I posted bug 464043 for it.
No longer depends on: 464043
Depends on: 464043
@timeless for comment 29: I'm not a programmer hence I can't judge weather there might be another root cause for the fiest, second and so on crashes. At least what I can tell you is that the result is very much the same: Firefox crashes up to two times a day. If I understood you right and the is a bug confirmed here, shouldn't the status change to confirmed? Because this annoying bug pops up every day: By what time you expect to have a bug fix available? Thank you for your support!
i'm not going to confirm a bug until i have an idea about which bug i should be fixing.... and we don't promise anything about timelines. we're under no obligation (you're welcome to find someone willing to work for you to fix it). currently the tree is frozen for a beta release, so it's unlikely this would be fixed before a thaw. given that my changeset ended up being ~10 distinct patches just to do preliminary work, and that didn't include fixing the CC which is the caller for the second crash... and that i don't know much about CC to begin with... i wouldn't hold my breath. i have no way of knowing if this is your average crash. it could be. if it is, then on average before you hit ok to the dialog (and please get a stack trace), you should be able to open task manager and it should say firefox is using approximately 2,000mb of vm. if that's the case, then there's probably a leak somewhere too. someone filed a fairly vague bug which is probably that. you should also try using safe mode (To see if PlainOldFavorites or something is somehow involved in your crashes).
Firefox just crashed again... Hence here is another crash dump. Maybe this helps in trying to a) confirm this out of memory bug as well as b) developing a fix for it. Thank you for helping, because I love FF very much ! =============================================================================== Microsoft (R) Windows Debugger Version 6.6.0007.5 Copyright (c) Microsoft Corporation. All rights reserved. *** wait with pending attach Symbol search path is: C:\WINDOWS\Symbols;SRV*c:\localsymbols\*http://symbols.mozilla.org/firefox Executable search path is: ModLoad: 00400000 0044d000 C:\Programme\Mozilla Firefox\firefox.exe ModLoad: 7c910000 7c9c7000 C:\WINDOWS\system32\ntdll.dll ModLoad: 7c800000 7c907000 C:\WINDOWS\system32\kernel32.dll ModLoad: 60490000 60dee000 C:\Programme\Mozilla Firefox\xul.dll ModLoad: 60210000 60273000 C:\Programme\Mozilla Firefox\sqlite3.dll ModLoad: 60000000 600ae000 C:\Programme\Mozilla Firefox\MOZCRT19.dll ModLoad: 77be0000 77c38000 C:\WINDOWS\system32\msvcrt.dll ModLoad: 60100000 601ad000 C:\Programme\Mozilla Firefox\js3250.dll ModLoad: 600b0000 600e0000 C:\Programme\Mozilla Firefox\nspr4.dll ModLoad: 77da0000 77e4a000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e50000 77ee2000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 77fc0000 77fd1000 C:\WINDOWS\system32\Secur32.dll ModLoad: 71a30000 71a3a000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71a10000 71a27000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71a00000 71a08000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76af0000 76b1e000 C:\WINDOWS\system32\WINMM.dll ModLoad: 7e360000 7e3f0000 C:\WINDOWS\system32\USER32.dll ModLoad: 77ef0000 77f37000 C:\WINDOWS\system32\GDI32.dll ModLoad: 60430000 60448000 C:\Programme\Mozilla Firefox\smime3.dll ModLoad: 60340000 603ea000 C:\Programme\Mozilla Firefox\nss3.dll ModLoad: 603f0000 60404000 C:\Programme\Mozilla Firefox\nssutil3.dll ModLoad: 600f0000 600f7000 C:\Programme\Mozilla Firefox\plc4.dll ModLoad: 600e0000 600e7000 C:\Programme\Mozilla Firefox\plds4.dll ModLoad: 60410000 60430000 C:\Programme\Mozilla Firefox\ssl3.dll ModLoad: 7e670000 7ee90000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f40000 77fb6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774b0000 775ed000 C:\WINDOWS\system32\ole32.dll ModLoad: 77bd0000 77bd8000 C:\WINDOWS\system32\VERSION.dll ModLoad: 72f70000 72f96000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 76350000 7639a000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773a0000 774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ModLoad: 76330000 7634d000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76320000 76325000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 75790000 757fb000 C:\WINDOWS\system32\USP10.dll ModLoad: 770f0000 7717b000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 60df0000 60df7000 C:\Programme\Mozilla Firefox\xpcom.dll ModLoad: 59dd0000 59e71000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 5b0f0000 5b128000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 746a0000 746eb000 C:\WINDOWS\system32\MSCTF.dll ModLoad: 65780000 657a3000 C:\Programme\Alwil Software\Avast4\AhJsctNs.dll ModLoad: 778f0000 779e4000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76f90000 7700f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77010000 770e3000 C:\WINDOWS\system32\COMRes.dll ModLoad: 601b0000 601b8000 C:\Programme\Mozilla Firefox\components\browserdirprovider.dll ModLoad: 719b0000 719f0000 C:\WINDOWS\system32\mswsock.dll ModLoad: 66710000 66769000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 719f0000 719f8000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d20000 76d39000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 76ea0000 76edc000 C:\WINDOWS\system32\rasapi32.dll ModLoad: 76e50000 76e62000 C:\WINDOWS\system32\rasman.dll ModLoad: 597d0000 59824000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 76e70000 76e9f000 C:\WINDOWS\system32\TAPI32.dll ModLoad: 76e40000 76e4e000 C:\WINDOWS\system32\rtutils.dll ModLoad: 76620000 766d5000 C:\WINDOWS\system32\USERENV.dll ModLoad: 77c40000 77c63000 C:\WINDOWS\system32\msv1_0.dll ModLoad: 76ee0000 76f07000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76f70000 76f78000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f20000 76f4d000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 20000000 202d9000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 602f0000 60315000 C:\Programme\Mozilla Firefox\softokn3.dll ModLoad: 60320000 60338000 C:\Programme\Mozilla Firefox\nssdbm3.dll ModLoad: 60450000 60489000 C:\Programme\Mozilla Firefox\freebl3.dll ModLoad: 602a0000 602e9000 C:\Programme\Mozilla Firefox\nssckbi.dll ModLoad: 601c0000 601e3000 C:\Programme\Mozilla Firefox\components\brwsrcmp.dll ModLoad: 10000000 1000f000 C:\Programme\AutoSizer\AutoSizer.dll ModLoad: 01d10000 01d17000 C:\Programme\Copernic Desktop Search 2\DesktopSearchSystem203000018.dll ModLoad: 02b00000 02b06000 C:\Dokumente und Einstellungen\Supervis\Anwendungsdaten\Mozilla\Firefox\Profiles\pfzum8ha.default\extensions\{7E7165E2-0767-448c-852F-5FA8714F2C37}\components\PlainOld Favorites.dll ModLoad: 7e1e0000 7e34f000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 77a50000 77ae5000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77af0000 77b02000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 76880000 76905000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76bf0000 76c1e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c50000 76c78000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 77180000 77227000 C:\WINDOWS\system32\WININET.dll ModLoad: 76f80000 76f86000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 72c90000 72c99000 C:\WINDOWS\system32\wdmaud.drv ModLoad: 72c80000 72c88000 C:\WINDOWS\system32\msacm32.drv ModLoad: 77bb0000 77bc5000 C:\WINDOWS\system32\MSACM32.dll ModLoad: 77ba0000 77ba7000 C:\WINDOWS\system32\midimap.dll ModLoad: 73aa0000 73ab5000 C:\WINDOWS\system32\mscms.dll ModLoad: 58d90000 58dd1000 C:\WINDOWS\system32\icm32.dll ModLoad: 71cc0000 71cdc000 C:\WINDOWS\system32\actxprxy.dll ModLoad: 77b10000 77b32000 C:\WINDOWS\system32\appHelp.dll ModLoad: 779f0000 77a46000 C:\WINDOWS\System32\cscui.dll ModLoad: 765a0000 765bd000 C:\WINDOWS\System32\CSCDLL.dll ModLoad: 75f20000 7601d000 C:\WINDOWS\system32\browseui.dll ModLoad: 76940000 76966000 C:\WINDOWS\system32\ntshrui.dll ModLoad: 76ad0000 76ae1000 C:\WINDOWS\system32\ATL.DLL ModLoad: 71a80000 71a92000 C:\WINDOWS\system32\MPR.dll ModLoad: 71b90000 71b9e000 C:\WINDOWS\System32\ntlanman.dll ModLoad: 71c50000 71c67000 C:\WINDOWS\System32\NETUI0.dll ModLoad: 71c10000 71c50000 C:\WINDOWS\System32\NETUI1.dll ModLoad: 71c00000 71c07000 C:\WINDOWS\System32\NETRAP.dll ModLoad: 71b70000 71b83000 C:\WINDOWS\System32\SAMLIB.dll ModLoad: 75f00000 75f07000 C:\WINDOWS\System32\drprov.dll ModLoad: 75f10000 75f19000 C:\WINDOWS\System32\davclnt.dll ModLoad: 73ce0000 73cf3000 C:\WINDOWS\system32\shgina.dll ModLoad: 75910000 75a0a000 C:\WINDOWS\system32\MSGINA.dll ModLoad: 745d0000 7460d000 C:\WINDOWS\system32\ODBC32.dll ModLoad: 76300000 76310000 C:\WINDOWS\system32\WINSTA.dll ModLoad: 1bb10000 1bb29000 C:\WINDOWS\system32\odbcint.dll ModLoad: 44300000 4437b000 C:\WINDOWS\system32\Audiodev.dll ModLoad: 46200000 46447000 C:\WINDOWS\system32\WMVCore.DLL ModLoad: 44380000 443bb000 C:\WINDOWS\system32\WMASF.DLL ModLoad: 4ef20000 4efb3000 C:\WINDOWS\system32\wiashext.dll ModLoad: 4eba0000 4ed46000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.3352_x-ww_81af8e88\gdiplus.dll ModLoad: 73b10000 73b24000 C:\WINDOWS\system32\sti.dll ModLoad: 74a60000 74a67000 C:\WINDOWS\system32\CFGMGR32.dll ModLoad: 76930000 76938000 C:\WINDOWS\system32\LINKINFO.dll ModLoad: 1ba70000 1ba8c000 C:\Programme\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll ModLoad: 4a700000 4ae58000 C:\WINDOWS\system32\nvcpl.dll ModLoad: 74c00000 74c2c000 C:\WINDOWS\system32\OLEACC.dll ModLoad: 76020000 76085000 C:\WINDOWS\system32\MSVCP60.dll ModLoad: 42700000 42744000 C:\WINDOWS\system32\NVRSDE.DLL ModLoad: 77660000 77681000 C:\WINDOWS\system32\NTMARTA.DLL ModLoad: 42750000 427c3000 C:\WINDOWS\system32\nvshell.dll ModLoad: 723a0000 723ba000 C:\WINDOWS\system32\mydocs.dll ModLoad: 42900000 4298e000 C:\WINDOWS\system32\shdoclc.dll ModLoad: 7df20000 7dfc1000 C:\WINDOWS\system32\urlmon.dll (17e0.12a8): Break instruction exception - code 80000003 (first chance) eax=7ffdf000 ebx=00000001 ecx=00000002 edx=00000003 esi=00000004 edi=00000005 eip=7c911230 esp=0142ffcc ebp=0142fff4 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 ntdll!DbgBreakPoint: 7c911230 cc int 3 0:013> !analyze -v -f ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\nvshell.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\nvshell.dll - FAULTING_IP: ntdll!DbgBreakPoint+0 7c911230 cc int 3 EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff) ExceptionAddress: 7c911230 (ntdll!DbgBreakPoint) ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 00000000 Parameter[1]: 00000002 Parameter[2]: 00000003 FAULTING_THREAD: 000012a8 BUGCHECK_STR: 80000003 DEFAULT_BUCKET_ID: STATUS_BREAKPOINT PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME} Haltepunkt Im Quellprogramm wurde ein Haltepunkt erreicht. STACK_TEXT: 0142ffc8 7c9607a8 00000005 00000004 00000001 ntdll!DbgBreakPoint 0142fff4 00000000 00000000 00000000 00000000 ntdll!DbgUiRemoteBreakin+0x2d FOLLOWUP_IP: ntdll!DbgBreakPoint+0 7c911230 cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: ntdll!DbgBreakPoint+0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: ntdll IMAGE_NAME: ntdll.dll DEBUG_FLR_IMAGE_TIMESTAMP: 411096d4 STACK_COMMAND: ~13s ; kb BUCKET_ID: MANUAL_BREAKIN Followup: MachineOwner --------- 0:013> ~* kp 0 Id: 17e0.b80 Suspend: 1 Teb: 7ffde000 Unfrozen ChildEBP RetAddr 0012a79c 7e369418 ntdll!KiFastSystemCallRet 0012a7d4 7e37593f USER32!NtUserWaitMessage+0xc 0012a7fc 7e38a91e USER32!InternalDialogBox+0xd0 0012aabc 7e38a284 USER32!SoftModalMessageBox+0x938 0012ac0c 7e3b61d3 USER32!MessageBoxWorker+0x2ba 0012ac64 7e3b6278 USER32!MessageBoxTimeoutW+0x7a 0012ac98 7e3a0617 USER32!MessageBoxTimeoutA+0x9c 0012acb8 7e3a05cf USER32!MessageBoxExA+0x1b 0012acd4 4276c9a1 USER32!MessageBoxA+0x45 WARNING: Stack unwind information not available. Following frames may be wrong. 0012ad08 42766622 nvshell!DllGetClassObject+0x1b357 0012aecc 7c923288 nvshell!DllGetClassObject+0x14fd8 7c923288 90909090 ntdll!LdrUnlockLoaderLock+0xb1 7c923288 00000000 0x90909090 1 Id: 17e0.8b0 Suspend: 1 Teb: 7ffdd000 Unfrozen ChildEBP RetAddr 00fdff28 7c91e9c0 ntdll!KiFastSystemCallRet 00fdff2c 7c8025cb ntdll!ZwWaitForSingleObject+0xc 00fdff90 7c802532 kernel32!WaitForSingleObjectEx+0xa8 00fdffa4 6065513e kernel32!WaitForSingleObject+0x12 00fdffb4 7c80b683 xul!google_breakpad::ExceptionHandler::ExceptionHandlerThreadMain(void * lpParameter = 0x00000000)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\crashreporter\google-breakpad\src\client\windows\handler\exception_handler.cc @ 212] 00fdffec 00000000 kernel32!BaseThreadStart+0x37 2 Id: 17e0.1608 Suspend: 1 Teb: 7ffdc000 Unfrozen ChildEBP RetAddr 013ffdfc 7c91e9c0 ntdll!KiFastSystemCallRet 013ffe00 7c8025cb ntdll!ZwWaitForSingleObject+0xc 013ffe64 7c802532 kernel32!WaitForSingleObjectEx+0xa8 013ffe78 600cf189 kernel32!WaitForSingleObject+0x12 013ffe9c 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x00314fe4, struct _MDLock * lock = 0x00314efc, unsigned int timeout = 0x85)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 013ffebc 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x0000019c, struct PRCondVar * cvar = 0x00000008, struct PRLock * lock = 0x00000000, unsigned int timeout = 0x85)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 013ffed0 605ff639 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x00314f70, unsigned int timeout = 0x85)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 013ffefc 605c0528 xul!TimerThread::Run(void)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\timerthread.cpp @ 345] 013fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 013fff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 013fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032b280)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 013fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 013fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 013fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 013fffec 00000000 kernel32!BaseThreadStart+0x37 3 Id: 17e0.12c8 Suspend: 1 Teb: 7ffda000 Unfrozen ChildEBP RetAddr 015fcc30 7c91e9c0 ntdll!KiFastSystemCallRet 015fcc34 719b402b ntdll!ZwWaitForSingleObject+0xc 015fcc70 719b5fa7 mswsock!SockWaitForSingleObject+0x1a0 015fcd64 71a12e67 mswsock!WSPSelect+0x25f 015fcdb4 600d09cd WS2_32!select+0xb8 015ffe24 600c8303 nspr4!_PR_MD_PR_POLL(struct PRPollDesc * pds = 0x0030dce0, int npds = 0, unsigned int timeout = 0xffffffff)+0x39d [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w32poll.c @ 283] 015ffe30 60602752 nspr4!PR_Poll(struct PRPollDesc * pds = <Memory access error>, int npds = <Memory access error>, unsigned int timeout = <Memory access error>)+0x13 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\io\prio.c @ 160] 015ffe54 6060250b xul!nsSocketTransportService::Poll(int wait = <Memory access error>, unsigned int * interval = <Memory access error>)+0x62 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 349] 015ffe7c 60600e28 xul!nsSocketTransportService::DoPollIteration(int wait = <Memory access error>)+0x8b [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 645] 015ffe90 605c05f6 xul!nsSocketTransportService::OnProcessNextEvent(class nsIThreadInternal * thread = 0x00316790, int mayWait = 1, unsigned int depth = 0)+0x47 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 523] 015ffeb4 605155ac xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x2e6 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 497] 015ffed4 60512702 xul!NS_ProcessPendingEvents_P(class nsIThread * thread = 0x00000001, unsigned int timeout = 0x316790)+0x29 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\xpcom\build\nsthreadutils.cpp @ 180] 015ffefc 605c0528 xul!nsSocketTransportService::Run(void)+0xa4 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\base\src\nssockettransportservice2.cpp @ 565] 015fff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 015fff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00316790)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 015fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032b3c0)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 015fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 015fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 015fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 015fffec 00000000 kernel32!BaseThreadStart+0x37 4 Id: 17e0.10a0 Suspend: 1 Teb: 7ffd9000 Unfrozen ChildEBP RetAddr 017dfe00 7c91e9ab ntdll!KiFastSystemCallRet 017dfe04 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 017dfea0 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 017dfebc 6064fc6f kernel32!WaitForMultipleObjects+0x18 017dfefc 605c0528 xul!nsNotifyAddrListener::Run(void)+0x64 [e:\fx19rel\winnt_5.2_depend\mozilla\netwerk\system\win32\nsnotifyaddrlistener.cpp @ 161] 017dff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x218 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 511] 017dff4c 600cbba9 xul!nsThread::ThreadFunc(void * arg = 0x00000004)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 017dff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x0032b500)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 017dff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 017dffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 017dffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 017dffec 00000000 kernel32!BaseThreadStart+0x37 5 Id: 17e0.165c Suspend: 1 Teb: 7ffd5000 Unfrozen ChildEBP RetAddr 031ffe44 7c91e9c0 ntdll!KiFastSystemCallRet 031ffe48 7c8025cb ntdll!ZwWaitForSingleObject+0xc 031ffeac 7c802532 kernel32!WaitForSingleObjectEx+0xa8 031ffec0 600cf189 kernel32!WaitForSingleObject+0x12 031ffee4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x027f0214, struct _MDLock * lock = 0x027f012c, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 031fff04 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000304, struct PRCondVar * cvar = 0x00000003, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 031fff18 60622c82 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x027f01a0, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 00000000 00000000 xul!nsSSLThread::Run(void)+0x194 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nssslthread.cpp @ 967] 6 Id: 17e0.101c Suspend: 1 Teb: 7ffd4000 Unfrozen ChildEBP RetAddr 032ffe54 7c91e9c0 ntdll!KiFastSystemCallRet 032ffe58 7c8025cb ntdll!ZwWaitForSingleObject+0xc 032ffebc 7c802532 kernel32!WaitForSingleObjectEx+0xa8 032ffed0 600cf189 kernel32!WaitForSingleObject+0x12 032ffef4 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x027f03c4, struct _MDLock * lock = 0x027f02dc, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 032fff14 600caf1b nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x000002fc, struct PRCondVar * cvar = 0x01f9ea60, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 032fff28 60651ab0 nspr4!PR_WaitCondVar(struct PRCondVar * cvar = 0x027f0350, unsigned int timeout = 0xffffffff)+0x3b [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 551] 032fff4c 600cbba9 xul!nsCertVerificationThread::Run(void)+0x42 [e:\fx19rel\winnt_5.2_depend\mozilla\security\manager\ssl\src\nscertverificationthread.cpp @ 138] 032fff6c 600cde1d nspr4!_PR_NativeRunThread(void * arg = 0x02288740)+0x169 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\pruthr.c @ 458] 032fff74 60002c28 nspr4!pr_root(void * arg = 0x60002cb6)+0xd [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95thred.c @ 122] 032fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 032fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 032fffec 00000000 kernel32!BaseThreadStart+0x37 7 Id: 17e0.1610 Suspend: 1 Teb: 7ffd8000 Unfrozen ChildEBP RetAddr 04cffe1c 7c91e9c0 ntdll!KiFastSystemCallRet 04cffe20 7c8025cb ntdll!ZwWaitForSingleObject+0xc 04cffe84 7c802532 kernel32!WaitForSingleObjectEx+0xa8 04cffe98 600cf189 kernel32!WaitForSingleObject+0x12 04cffebc 600cadf8 nspr4!_PR_MD_WAIT_CV(struct _MDCVar * cv = 0x04ab0ba4, struct _MDLock * lock = 0x04ab0abc, unsigned int timeout = 0xffffffff)+0xc9 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\md\windows\w95cv.c @ 282] 04cffedc 600caa01 nspr4!_PR_WaitCondVar(struct PRThread * thread = 0x00000398, struct PRCondVar * cvar = 0x00000002, struct PRLock * lock = 0x00000000, unsigned int timeout = 0xffffffff)+0x58 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\combined\prucv.c @ 205] 04cffef8 605c064a nspr4!PR_Wait(struct PRMonitor * mon = 0x04ad68e0, unsigned int ticks = 0xffffffff)+0x51 [e:\fx19rel\winnt_5.2_depend\mozilla\nsprpub\pr\src\threads\prmon.c @ 177] 04cfff20 60540471 xul!nsThread::ProcessNextEvent(int mayWait = <Memory access error>, int * result = <Memory access error>)+0x33a [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 501] 00000000 00000000 xul!nsThread::ThreadFunc(void * arg = <Memory access error>)+0x71 [e:\fx19rel\winnt_5.2_depend\mozilla\xpcom\threads\nsthread.cpp @ 254] 8 Id: 17e0.f98 Suspend: 1 Teb: 7ffad000 Unfrozen ChildEBP RetAddr 096ffe88 7c91e9ab ntdll!KiFastSystemCallRet 096ffe8c 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 096fff28 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 096fff44 60655515 kernel32!WaitForMultipleObjects+0x18 096fff74 60002c28 xul!nsDownloadScannerWatchdog::WatchdogThread(void * p = 0xffffffff)+0x3f [e:\fx19rel\winnt_5.2_depend\mozilla\toolkit\components\downloads\src\nsdownloadscanner.cpp @ 807] 096fffac 60002cb6 MOZCRT19!_callthreadstartex(void)+0x48 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 348] 096fffb4 7c80b683 MOZCRT19!_threadstartex(void * ptd = 0x00000000)+0x66 [e:\fx19rel\winnt_5.2_depend\mozilla\obj-fx-trunk\memory\jemalloc\src\threadex.c @ 326] 096fffec 00000000 kernel32!BaseThreadStart+0x37 9 Id: 17e0.c5c Suspend: 1 Teb: 7ffd6000 Unfrozen ChildEBP RetAddr 1c44fecc 7c91e9ab ntdll!KiFastSystemCallRet 1c44fed0 7c8094e2 ntdll!ZwWaitForMultipleObjects+0xc 1c44ff6c 7c80a075 kernel32!WaitForMultipleObjectsEx+0x12c 1c44ff88 72c9312a kernel32!WaitForMultipleObjects+0x18 1c44ffb4 7c80b683 wdmaud!MixerCallbackThread+0x42 1c44ffec 00000000 kernel32!BaseThreadStart+0x37 10 Id: 17e0.10a8 Suspend: 1 Teb: 7ffaf000 Unfrozen ChildEBP RetAddr 1d7fff50 7e3691be ntdll!KiFastSystemCallRet 1d7fff78 76af4e3d USER32!NtUserGetMessage+0xc 1d7fffb4 7c80b683 WINMM!mciwindow+0x80 1d7fffec 00000000 kernel32!BaseThreadStart+0x37 11 Id: 17e0.afc Suspend: 1 Teb: 7ffae000 Unfrozen ChildEBP RetAddr 402fff98 7c91d85c ntdll!KiFastSystemCallRet 402fff9c 7c9379d4 ntdll!NtDelayExecution+0xc 402fffb4 7c80b683 ntdll!RtlpTimerThread+0x47 402fffec 00000000 kernel32!BaseThreadStart+0x37 12 Id: 17e0.147c Suspend: 1 Teb: 7ffac000 Unfrozen ChildEBP RetAddr 643ffe18 7c91e399 ntdll!KiFastSystemCallRet 643ffe1c 77e56713 ntdll!NtReplyWaitReceivePortEx+0xc 643fff80 77e56c2b RPCRT4!LRPC_ADDRESS::ReceiveLotsaCalls+0xf4 643fff88 77e56a4d RPCRT4!RecvLotsaCallsWrapper+0xd 643fffa8 77e56c13 RPCRT4!BaseCachedThreadRoutine+0x79 643fffb4 7c80b683 RPCRT4!ThreadStartRoutine+0x1a 643fffec 00000000 kernel32!BaseThreadStart+0x37 # 13 Id: 17e0.12a8 Suspend: 1 Teb: 7ffdb000 Unfrozen ChildEBP RetAddr 0142ffc8 7c9607a8 ntdll!DbgBreakPoint 0142fff4 00000000 ntdll!DbgUiRemoteBreakin+0x2d
Attached file Crash dump #3 —
Please don't paste long outputs in bug comments. It makes the report rather long and harder to read. Just use attachments instead.
that's nvshell (nvidia) doing something similarly stupid to avast in comment 21. i'm not sure what's going on w/ your system, but i'd say that 2:1 favors things messing with your loaderlock over running out of memory.
@Dave: Sorry for that, will follow it in the future :-) @timeless: Based on the crash dump, where the connection between nvshell and avast can be found? In the second crash dump, we had another party involved with no connections to avast or nvidia... or am I wrong here?
Not blocking, appears to be a problem with drivers and Avast; does this even belong in Firefox::General?
Flags: blocking-firefox3.1? → blocking-firefox3.1-
I think so: Just uploaded another crash dump - which is not associated with Avast, Nvidia and or any other driver... Only Firefox is having problems here.
Attached file Crash dump #4 —
yeah well. congrats. that's 4 unrelated exceptions. what do you want me to do? i can't even figure out why/how you'd manage to die there.... 2232 if (obj->map->ops->trace) { 2233 obj->map->ops->trace(trc, obj); i suppose it could be stack overflow... why don't you try downloading http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-3.1b2pre.en-US.win32.installer.exe install it to a different location, and create a new profile (there should be a profile manager shortcut in the start menu). As for General. This bug isn't going to go anywhere useful, so FF General is a reasonable place to die. The nvidia and avast crashes should still be reported to nvidia/avast.
@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
(In reply to comment #39) > Created an attachment (id=347760) [details] > Crash dump #4 This crash is almost certainly due to third-party binary code. The stack contains msvcr71.dll, which Firefox does not link to. In addition, the stack goes through the UnhandledExceptionFilter, which it should not get a chance to do (since Breakpad is clearly enabled, its thread being visible further down). I would also note that you have several modules in your module list that are from third parties: ModLoad: 65780000 657a3000 C:\Programme\Alwil Software\Avast4\AhJsctNs.dll ModLoad: 10000000 1000f000 C:\Programme\AutoSizer\AutoSizer.dll ModLoad: 032e0000 032e6000 C:\Dokumente und Einstellungen\Supervis\Anwendungsdaten\Mozilla\Firefox\Profiles\pfzum8ha.default\extensions\{7E7165E2-0767-448c-852F-5FA8714F2C37}\components\PlainOldFavorites.dll C:\Programme\Copernic Desktop Search 2\DesktopSearchSystem203000018.dll If I were you I would try disabling all of those extensions/programs and see if your problem persists. I would practically guarantee you that one of them is to blame.
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