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When attempting to update Firefox 3, update corrupted image




9 years ago
7 years ago


(Reporter: Shannon, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2010-11-01])



9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/2008092417 Firefox/3.0.3

I had one Firefox window open with three tabs. I was prompted to update, which I accepted. 

It notified me that Firefox was restarting. 

The restart failed.

I selected the Firefox program in my start menu and got this Windows Error:

Application popup: firefox.exe - Bad Image : The application or DLL C:\Program Files\Mozilla Firefox\xul.dll is not a valid Windows image. Please check this against your installation diskette. 

I went to mozilla.com, reinstalled Firefox. Everything works fine now. 

Reproducible: Didn't try

Steps to Reproduce:
Not sure how to reproduce bug, as it was prompted by my auto-update notifier.
This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.
Whiteboard: [CLOSEME 2010-11-01]
No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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