457846 - mailto tag is not working

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[jayesh]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

html mail to tag is not functioning. Normally if user clicks on this tag it will open your mail client (if u have one), fill the to address automatically . This not functioning in firefox. Tested the same page with other browsers like (ie,chrome and Apple safari) it is functioning as expected 

Reproducible: Sometimes

Steps to Reproduce:
1.open 
   http://www.vitesse.com/sales/byregion.php?region=Asia%20Pacific&subregion=India
2.click any of mail link 
3.email client is not opening automatically 
Actual Results:  
email client is not opening automatically 

Expected Results:  
it has open email client with to address

Comment 1

[Mardeg]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

All links work fine for me on that page, they open up my default mail client (Thunderbird). 
Please re-check in either Firefox's own safe mode - http://support.mozilla.com/kb/Safe+Mode - or in a newly created profile - http://support.mozilla.com/kb/Managing+profiles - with Tools -> Add-ons -> Plugins section, everything there disabled.

Comment 2

[Matthias Versen [:Matti]]

wfm with Firefox3.0.3, it launches Seamonkey Mail Compose window and the information is already prefiled.