Closed
Bug 458025
Opened 17 years ago
Closed 17 years ago
firefox can't connect to server
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: yannickdy, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)
Build Identifier:
Mozilla firefox gives the same error message for every website ( "can't connect to server ) as if i don't even have an internet connection (which ofcourse i do, and it works just fine!! Everything else - IE, messenger, etc - works just fine )
Also, if i try to go to my modem's ip, mozilla can't find it while IE can.
I thought maybe it was some kind of network problem so i also checked if mozilla worked on my friend's network, but it didn't.
I also checked if it's my firewall doing this, but that's not it either. I changed some settings to make sure my firewall trusts Firefox, but that didnt work. Then i even just turned it off completely but that didnt do anything either. ( I use BullGuard v8.0 )
Oh right, and i tried uninstalling and reinstalling several times. I even completely removed firefox from my computer ( delete those files in registry and such ) and that didn't work either! Then i tried downgrading to mozilla firefox 3.0 ... didnt work, and to mozilla firefox 2.0.0.17, but it still gave that exact same message
Reproducible: Always
Steps to Reproduce:
1. Open mozilla firefox
2. Try to connect to any website
3.
Actual Results:
Error message that sais that the site seems to exist but that my browser ( that would be firefox then ) just can't connect to the server.
Expected Results:
It should - obviously - have connected to the website's server, it should have loaded the website.
Comment 1•17 years ago
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Comment 2•17 years ago
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disabling many firewalls or just modify the Firewall settings doesn't help if your used Firewall product is broken. In that case you have to remove Firefox from the config and add it again.
marking wfm because this works for near everyone.
Please use http://support.mozilla.com for future support questions.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
@ Jo Hermans, i already tried those things and none of them seem to work :s altho i will try and see if maybe it's my firewall doing this afterall...
thx for quick responses tho ^^
Comment 4•17 years ago
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A usual fast test is :
a) enable the firewall
b) close firefox
c) rename c:\program files\Mozilla Firefox\ to c:\program files\Mozilal Firefox2\
d) rename firefox.exe to firefox2.exe
e) start firefox
Now the Firewall should open and ask about permissions.
its not opening and asking for permission for some reason :s
Comment 6•17 years ago
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Firefox works for everyone else, it must be something on your system.
Did you ever had another firewall installed and uninstalled it ?
Did you try it in the windows safemode ?
hm, will try in windows safe mode ...
as for having uninstalled another firewall, this laptop is 2 weeks old, so no... Besides, firefox stopped working just like that , i didnt uninstall anything as far as i know!!
And yes, i already thought it would be something on my system, but ehm, i was hoping that maybe some1 here could possibly tell me what ...???
Comment 8•17 years ago
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no, we usually can't because we don't do support here in bugzilla, we have http://support.mozilla.com for that. We are trying to fix bugs here...
This usually happens after an firefox update and we had 2 in the last week.
The firefox.exe gets updated (replaced) and the Firefox detects that the Firefox.exe is a different file and blocks it.
It does that because "bad software" could do the same if the firewall wouldn't block to get around a firewall : replace a known application that usually has the permission to access the internet with it's own bad code.
The difference between a good and a bad firewall is that a good firewall aks what to do in such a case and a bad firewall just blocks.
I know you deleted everything but did you also deleted the Firefox profile data ?
create a new profile if not http://kb.mozillazine.org/Profile_manager
Any registry settings of Firefox would not cause this because Firefox stores all settings in the profile and not in the registry.
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Description
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