458718 - Dragging bookmarks in "organise bookmarks" causes crash if Confirm Cookie Setting dialogue opens

Status: RESOLVED DUPLICATE of bug 424900

(Firefox :: General, defect)

Description

[amhoyle]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3

Clicking a bookmark in Organise Bookmarks sometime results in a Confirm Cookie Setting dialogue being displayed.

This problem occurs when a bookmark is in the process of being dragged to another folder in the Organise Bookmarks window and a Confirm Cookie Setting dialogue box appears.  

When these 2 events happen at the same time, the browser freezes and the only way to exit Firefox is via Task Manager to end the process.

The cookie settings in Tools>Options>Privacy>Cookies>Keep until is set "ask me every time"

This occurs in both safemode and normal mode.

Reproducible: Always

Steps to Reproduce:
Happens when dragging and dropping bookmarks, every time a site asks for a cookie and the Confirm Cookie Setting Dialogue appears.

1.Open Firefox and go to Bookmarks>Organise Bookmarks.
2.Try to drag and drop a bookmark from one folder to another.
3.If a Confirm Cookie Setting dialogue box appears when you have started dragging, the browser freezes.

Comment 1

[Dave Garrett]

http://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

Comment 2

[amhoyle]

Attachment: Stacktrace for Bug 458718

Comment 3

[Marcia Knous [:marcia]]

I was not able to reproduce this using Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3. It might be a timing thing, but I had my cookie preference set and was reloading the page to try to reproduce. If you have crashes, please type about:crashes in the URL bar and past the breakpad ID so we can have that info as well. Thanks.

Comment 4

[amhoyle]

It does depend on the timing. If the cookie dialogue appears before you begin dragging, the hang does not occur.

Comment 5

[amhoyle]

I don't think it is creating a bug report because the program actually "freezes".  It can only be closed via task manager > end process.

Comment 6

[amhoyle]

Also, to replicate, click and begin to move a bookmark, and don't let go for at least 10 seconds.  If the cookie warning is going to appear, then it will freeze. Not all bookmarks cause a cookie to appear so you may have to try a few.

Comment 7

[timeless]

attachment 341960 [details] isn't useful, it shows the debugger launched firefox and stopped at the initial breakpoint. to be useful you need to debug>go - but please follow the instructions in comment 1.

you can debug hangs with !analyze -v -hang in windbg *again* you must follow the instructions from comment 1

Comment 8

[amhoyle]

"Switch back to WinDbg and look if there is some new text in the WinDbg Command window saying "Access violation" or similar. If there is not*, click on Debug->Break (most likely you have to do this when you want to debug a hang). You should now see a input field again, enter kp there, this will give you the so-called stacktrace."  

* No new text appeared to I went debug break.  That is what I followed to get attachment 341960 [details].

Typing !analyze -v -hang when the hang occurs returns:

Last event: 1048.1460: Exit process 0:1048, code 1
  debugger time: Tue Oct  7 10:37:39.774 2008 (GMT+1)

If the data I am uploading here is not sufficient, please give *full* instruction on how to retrieve the data which you require.

Thanks

Comment 9

[amhoyle]

Attachment: Stack Trace

Comment 10

[amhoyle]

Ok, got a "stack trace" out this time.  It seems to be having problems getting the symbols though.  I ran 

.sympath SRV*c:\symbols*http://symbols.mozilla.org/firefox
.symfix+ c:\symbols
.reload /f

and the symbols have downloaded.

Comment 11

[Matthias Versen [:Matti]]

not a dupe of bug 424900 ?