Closed Bug 459476 Opened 16 years ago Closed 16 years ago

Shredder crashed on send mail

Categories

(Thunderbird :: Message Compose Window, defect)

Product:
Thunderbird
Component:
Message Compose Window
Platform:
PowerPC
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 458312

People

(Reporter: traut, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3
Build Identifier: Shredder/3.0b1pre

The last days Thunderbird crashed several times after composing a mail and clicking "send".

The mail to send was lost. It was neither kept as "Sent" nor as Draft.

I hope that this bug has been several times by now, but could not find matching items yet. Crash Reports should have been received somewhere, since my program asked for permission to send them (where to?).

I feel it's an absolute killer to fix this ASAP - and up to then to change the behavior to save a new message as draft first, before sending it, in order to avoid this loss of data.

Reproducible: Sometimes

Steps to Reproduce:
1. reply to a message
2. send it
3. shredder crashes
Please type about:crashes and get the crash report ids. Also try in Safe Mode.
(In reply to comment #1)
> Please type about:crashes and get the crash report ids. Also try in Safe Mode.

You can't just type about:crashes in Thunderbird.

Go to Thunderbird preferences, change the mail start page to be about:crashes, then come out of preferences and select the Go menu, followed by "Mail Start Page". That will give you a list of ids which we need to resolve this bug.

There is a button in preferences that allows you to revert to the original page later.
The last crash ids are:

6d203661-975e-11dd-91b4-001cc4e2bf68	10/11/08	8:32 AM
f4b8fb82-96b3-11dd-ac38-0013211cbf8a	10/10/08	12:12 PM
b76380fd-9370-11dd-b87f-001a4bd43ef6	10/6/08	8:33 AM
6d203661-975e-11dd-91b4-001cc4e2bf68
f4b8fb82-96b3-11dd-ac38-0013211cbf8a
b76380fd-9370-11dd-b87f-001a4bd43ef6

Confirmed by crash reports.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
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